Working at Atlassian
Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or return to an office as they reopen (unless it's necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
Atlassian is looking for an Enablement Instructional Designer to deliver excellent product training and keep corresponding resources up to date.
You'll use your instructional design and project management abilities to build dynamic learning experiences that reach hundreds of employees around the world, developing training at scale and customizing where appropriate (e.g., for the role, location, situation).
Atlassian's products are used in virtually every industry, vertical, and segment, from SMB to Enterprise. Your goal will be to enable our Customer and Product Advocates on processes, pricing, discounting, rules of engagement, and tools & resources at their disposal.
More about you:
The person in this role will be instrumental in leading and implementing learning programs, building e-Learnings and live training sessions, and supporting other key strategic program initiatives.
You thrive in a fast-paced, high-growth environment where priorities encourage you to find creative, informed, and innovative learning solutions to business problems.
Your product mentality means you're comfortable seeking out user feedback, using agile development strategies, and consider experimentation a norm to build progressive learning products.
On your first day, we'll expect you to have:

• Strong instructional design experience and a deep understanding of learning methodologies to develop effective and engaging learning experiences.
• 2+ years of experience in designing, developing, and testing educational content development for in-person training and eLearning
• Establish methods and clearly measure impact and effectiveness of education programs and reporting on learner engagement, retention, and application
• Ability to prioritize workload and optimally balance competing priorities in order to meet goals
• Experience working in a results-oriented, constantly evolving environment that requires critical thinking, resourcefulness, results-oriented decision making and dedication to excellence
• Strong sense of urgency and personal accountability, not afraid to get hands-on
• Exposure to using Atlassian products is a strong positive
• Consistent track record of building positive relationships across a diverse range of partners and working across boundaries to deliver results

Design Training

• Design and develop engaging, informative, and visually compelling in-person and online learning experiences including slide decks, activity sheets, facilitator guides, and job aids based on learner needs.
• Act as a learning consultant to understand the business' needs around learning and help connect learning strategies.

Knowledge Management

• Build relationships with key cross-functional partners to understand how your content is being received and take action based on feedback.
• Lead vendors in the external development of learning materials, video, or media.
• Ability to tackle problems and handle input from multiple partners; providing potential solutions when there is uncertainty and facilitating decision-making

E-Learning Technology

• Experience in using eLearning technologies with an innovative design approach that is not constrained by what tools and technology are available today is a plus.
• Passion for creating online learning modules using authoring tools such as Articulate Rise, Absorb, and Camtasia.
• Experience with mobile learning, gamification, and other interactive learning methodologies
• Assign trainings to various sub-teams, supervise completion rates and pull reports for managers.

Measurement

• Ensure that initiatives are measurable in terms of improving the capabilities of sellers and creating learning experiences.
• Support the creation of standardized metrics and evaluation processes across training to ensure an analytical approach when evaluating and addressing learning needs

Partner Management

• Build relationships with key cross-functional partners to understand how your content is being received and take action based on feedback.
• Lead vendors in the external development of learning materials, video, or media.
• Ability to tackle problems and handle input from multiple partners; providing potential solutions when there is uncertainty and facilitating decision-making

Our perks & benefits
To support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.
About Atlassian
The world's best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: to unleash the potential of every team .
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To learn more about our culture and hiring process, explore our Candidate Resource Hub .