Strategic Business Development Representative
Braze (Nasdaq: BRZE) is a leading, comprehensive customer engagement platform that powers interactions between consumers and brands they love. With Braze, global brands like Burger King, Delivery Hero, HBO Max, Mercari, and Venmo can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns, and continuously evolve their customer engagement strategies. And we do it at scale – last fiscal year our customers used Braze to send approximately 1.5 trillion messages to billions of monthly active users.
But we’re so much more than our platform. Although we’ve recently grown to a team of over 1,300 people, Braze still buzzes with energy, collaboration, and transparency. We value curiosity, individuality, and tenacity—as part of the team, you’ll be encouraged to take your seat at the table and create your own destiny. Our values are inspired by our employees, which means Braze is a place where you can truly be yourself. We're growing, with a focus on building for the long term under tenured leadership and continuing to evolve for the better.
Need more proof? Braze is proudly certified as a Great Place to Work® in the U.S. and the UK. In 2022, Braze ranked #1 on Fortune’s Best Small and Medium Workplace in New York, #5 on Fortune’s Best Workplaces for Millennials in the US, and #11 on Fortune’s Best Medium Sized Workplace for Women in the UK.
You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, London, Paris, San Francisco, Singapore, Tokyo, and Toronto.
WHAT WE'RE LOOKING FOR:
The Business Development team at Braze shapes future revenue success every day. It is the team at the forefront of identifying, understanding and helping potential customers build, enhance or transform their customer engagement offering.Business Development Representatives (BDRs) at Braze grow into skilled commercial players and are trailblazers and action leaders when it comes to:
- Identifying target Strategic accounts
- Developing email and phone campaigns
- Engaging C-suite prospects
- Demonstrating the value of Braze
- Qualifying early stage Enterprise deals
All BDRs are measured on results in 3 key areas: attainment against quota, operational excellence and personal brand.It’s a multi-faceted role, kept fresh and exciting by day-to-day priorities like building account strategies with Account Executives, discovery phone calls with CMOs, meetings with CTO’s, building personalized email sequences and attending events to generate new leads. The ultimate goal is to generate high quality relationships that transform into high quality new business opportunities.
There is a 90 day onboarding period, during which BDRs are coached on everything from the Braze solution, which stakeholders to approach and how to execute personalized emails and calls. BDRs are given ownership of accounts within month 1, so the opportunity to earn commission is immediate.Every individual has a personal quota, and shares a team goal. The team is collaborative, communicative and we are always the first to take action. There’s a lot of support and camaraderie with plenty of room to be proactive and take control of your own sales success. It is one of the most energetic, fun teams at Braze!
BDRs gain huge value from working together at our amazing offices in Chicago and Austin. BDR’s at Braze have a hybrid schedule, which means they will be in office a minimum of 3 days a week. This allows our team to thrive in a learning environment together.
WHAT YOU'LL DO:
BDR is a high impact role. The BDR will research and strategize on Strategic accounts, develop and action a communication plan (via phone, email, LinkedIn, video etc) to generate new business opportunities (pipeline). There are proven processes to follow, several intuitive user friendly tools to use and KPIs to keep momentum up. BDR’s prioritize outreach to prospects: the more relevant stakeholders we can speak with, the more likely we are to be successful in that account.
BDRs will manage their own meetings, and bring in other internal stakeholders as needed. They conduct high-level conversations with C-suite executives about their business goals, customer engagement and marketing challenges/opportunities with a view to understanding and ‘qualifying’ the opportunity. BDRs also deliver value-orientated pitches and solution demonstrations.
Ultimate success for a BDR is to generate the volume and value of deals required to hit their quota, and bring great new brands to Braze! This is done by meeting outreach KPIs, setting meetings and carrying out great discovery and qualification. The commission plan is uncapped, so once a BDR hits quota, they can keep on earning. There is advancement potential for consistently successful BDRs, with personalized development plans, coaching and internal resources to plan for the next rewarding role at Braze.
WHO YOU ARE:
- Adaptable
- Action orientated
- Precise and engaging communicator (written and verbal)
- Strong researcher
- Creative
- Problem solver
- Intellectually curious
- Self aware/coachable
- Intrinsically motivated
- Well organized and accountable
- Relentlessly tenacious
WHAT WE OFFER
From comprehensive benefits to remote availability to flexible time off, we’ve got you covered so you can prioritize work-life harmony.
- Competitive compensation that includes equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Global presence, dog-friendly offices, and remote availability
- Professional development supported by formal career pathing, learning platforms, and tuition reimbursement
- Community engagement opportunities throughout the year, including an annual company wide Volunteerism Week
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
If you are a California resident subject to the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”) which comes into effect January 1, 2023, click here to understand how Braze processes your personal information and how you can exercise your rights.
If you are located in the EU or UK visit our privacy policy to understand how Braze processes your personal information and how you can exercise your rights.
