Grainger
North America's leading B2B supplier of maintenance, repair and operating supplies and related services.

Account Relationship Manager (Hybrid)

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Work Location Type: [[100 Grainger Parkway, Lake Forest, IL 60045]]
As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we're dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.
Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a 2024 Glassdoor Best Place to Work and a Great Place to Work-Certified™ company, we're looking for passionate people to join our team as we continue leading the industry over our next 100 years.
Position Details:
As an Account Relationship Manager, you'll participate in a 4-week paid training program, where you will learn essential selling skills, designed to set you up for success. Upon completion of our training program, you may begin our hybrid work schedule, permitting two remote workdays per week, and you will begin reporting to a District Sales Manager. You will be presented with your own book of business and will be the primary liaison between Grainger and Government customer accounts located throughout the United States. You will implement the sales process by expanding customer relationships, probing to uncover needs and buying motives, identifying solutions, and looking for ways to add value resulting in profitable sales volume growth and increased share of wallet. Account portfolios are expected to exceed established sales goals within an assigned territory.
You Will:

  • Identify sales opportunities, negotiate to secure business, and sell the value of Grainger.
  • Develop strategic account plans.
  • Manage appropriate investments of time and resources.
  • Review, understand and apply complex information.
  • Understand complex customers with multiple decision makers and partners.
  • Identify new contacts, develop customer relationships across all departments.
  • Communicate our pricing offers, programs and broad offering of products and services.
  • Grow market share and achieve financial plans.


You Have:

  • Undergraduate degree or equivalent
  • 3+ years of sales and business or similar work experience
  • Negotiation knowledge
  • Mindset that expresses growth


Pay & Commission:

  • Hourly rate based on experience, Guaranteed Incentive Earnings program the first three months of employment, and uncapped commission pay structure.
  • Commissions are uncapped; total earnings may be higher or lower due to performance-based commission structure. Commission plans are subject to change.


Rewards and Benefits:
With benefits starting day one, Grainger is committed to your safety, health, and wellbeing. Our programs provide choice to meet our team members' individual needs. Check out some of the rewards available to you at Grainger.

  • Benefits starting on day one, including medical, dental vision and life insurance.
  • 6% 401(k) company contribution each pay period with no personal contribution required.
  • Employee discounts, parental leave, tuition reimbursement, student loan refinancing, free access to financial counseling, education and more.
  • Hybrid work schedule after completion of paid training program, permitting remote workdays on Thursday and Friday.


We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment. With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.

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What are Grainger Perks + Benefits

Grainger Benefits Overview

With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our benefits provide a wide range of programs and resources for nearly every aspect of the full life you and your family lead – supporting your life today and in the future.

Some benefits are provided automatically, while others are offered at reduced group rates. Whatever you need, you’ve got this because you’ve got Grainger. Visit GraingerTotalRewards.com for a complete picture.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Team members connect in, African American, Asian-Pacific Islander, Disability, Equality Alliance, Generational, Latino, Veterans and Women's Business Resource Groups.
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Abortion travel benefits
Financial & Retirement
401(K)
Team members can contribute up to 75% of pay up IRS limits on a pre- or post-tax basis. Your contributions are always 100% vested.
401(K) matching
Grainger automatically contributes 6% of your eligible pay into your retirement savings plan account each pay period. This contribution is always 100% vested.
Employee stock purchase plan
You are eligible to participate in Grainger's ESPP once you have completed at least 90 days of service and are regular full-time or regular part-time, scheduled to work at least 20 hours a week.
Performance bonus
Charitable contribution matching
For every $1 a team member donates to charity, Grainger amplifies that impact with a $3 matched donation.
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
Grainger supports team members and their families who are in the process of adopting by reimbursing up to $6,000 per adoption for eligible expenses.
Return-to-work program post parental leave
Fertility benefits
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Beverages and coffee on demand in our downtown locations.
Onsite office parking
We offer employees discounted parking rates at our Chicago office locations.
Relocation assistance
Mother's room
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Our tuition reimbursement plan covers the first $5,250 per year towards a degree program. Amounts that exceed $5,250 are reimbursed at 50% and there is no program maximum.
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training

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