The Kraft Heinz Company
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Hybrid

Associate Director- Customer Marketing -Away from Home

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Description & Requirements
Away From Home (AFH) is a rapidly growing and focus business within Kraft Heinz, known for bringing our iconic global food brands to life in the foodservice channel. The Associate Director, Customer Marketing for AFH owns shaping and implementing our customer-centric marketing strategies through high-impact experiences with consumers and delivering value. Responsible for leading a team of 10+, this role is at the center of driving our strategy in partnership with our Sales and Culinary teams. This role also interacts with customer and industry partners, developing direct relationships to successfully drive the marketing agenda and support the overall channel/customer strategy.
Essential Functions & Responsibilities

  • Leadership: Mentor, guide and lead a team, fostering their growth and development for long-term success
  • Performance Measurement: Define key performance indicators and regularly report on the effectiveness of investments and customer marketing initiatives
  • Content Development: Coordinate the creation and elevate customer-facing content, including presentations and channel/customer specific brand value propositions and case studies
  • Executive Presence: Interact with executives at companies of all sizes, including some of the biggest QSR's, FSR's and multi-national organizations in the world
  • Industry Foresight: Leverage consumer insights, financial analysis and industry knowledgebase to deliver end to end value


Expected Experience & Required Skills

  • Prior experience of significant responsibility in foodservice marketing, brand management or strategic sales roles
  • Track record for developing and growing a team of significant size and impact
  • Experience developing external relationships with senior executives and a proven track record to influence decision making to drive initiatives forward
  • P&L proficiency with the ability to analyze business health through financials
  • Self-starter mentality with goal to make a difference each day
  • Demonstrated ability to adapt to changes in business, customer, and consumer needs on a cross functional and matrixed environment
  • Pro-active problem solver able to assess an issue and develop action steps for resolution
  • An outstanding ability for balancing creativity with business needs, inspired by the "now and next" and keeping the consumer at the center of the work


Work Environment & Schedule
Work in-office is hybrid with 3 days per week in Chicago office and 30-40% travel to customers, conferences etc. Additionally, this role requires working a salaried, exempt schedule to support customer and internal expectations.
Physical demands include but not limited to

  • Willingness to drive and/or travel as needed (projected 35-40%)
  • Operate a computer and view screens for ~100% of work schedule


About Us
Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch. We're on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company.
Around the world, our people are connected by a culture of ownership, agility and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet. We're proud of where we've been - and even more thrilled about where we're headed - as we nourish the world and lead the future of food.
Why Us
We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our beloved and nostalgic brands. Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins - and our failures - as we work together to lead the future of food.
Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and nurturing strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we're growing something great here at Kraft Heinz.
About Us
Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch. We're on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company.
Around the world, our people are connected by a culture of ownership, agility and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet. We're proud of where we've been - and even more thrilled about where we're headed - as we nourish the world and lead the future of food.
Why Us
We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our beloved and nostalgic brands. Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins - and our failures - as we work together to lead the future of food.
Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and nurturing strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we're growing something great here at Kraft Heinz.
Office Collaboration & Hybrid Work Environment
We believe our office environment fuels our collaboration, connection & community as an organization and allows our employees to grow toward greatness. We also believe providing a more flexible and agile model is essential in today's workplace. A majority of our office-based employees will be able to work remotely for up to two days each week. Additionally, employees who are subject to this hybrid model will be eligible to work from anywhere for up to six weeks in a rolling 12-month period (in maximum two-week increments and according to benefits and tax guidelines). Some jobs may be required to be performed fully in office depending on the role's responsibilities and requirements.
Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact [email protected].

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What are The Kraft Heinz Company Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Hybrid work model
Employee awards
Remote work program
Kraft Heinz allows all North America employees to work from anywhere for up to 6 weeks a year.
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Adoption Assistance
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Relocation assistance
Mother's room
Onsite gym
Professional Development Benefits
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Personal development training

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