Cloud Operations Admin (Remote)

| Chicago, IL, USA | Remote
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Take the next step in your journey at Inspira Financial. You will help businesses and individuals thrive today, tomorrow, and into retirement. Become part of a company that is people centric and client obsessed in every interaction; a community of forward-thinking individuals focused on driving results to deliver our mission with an unwavering commitment to integrity. Join us as we strengthen and simplify the health and wealth journey - relentlessly pursuing better outcomes for all. We believe in finding the best talent! While some roles are based at one of our office locations, remote roles can sit in any of the following states: AL, AZ, FL, GA, IA, IL, IN, MI, MN, MO, NC, NE, PA, SC, TN, TX, UT, VA and WV. Remote status and role locations are subject to change. Relocation is not provided.
Don't meet every single requirement? Here at Inspira Financial, we believe there is no "perfect" candidate and want to encourage applying even if all the requirements listed aren't met. Our goal is to build an authentic workplace by valuing diversity in our candidates. We work to ensure that our team reflects the diversity of the businesses and clients we serve. We are always looking to expand our growing team with dynamic and enthusiastic individuals. If you enjoy a collaborative, fun environment that champions career development, Inspira Financial is the place for you! We look forward to receiving your application! Check out this Inspira Financial video to learn more about our company!
The Cloud Operations Admin (COA) role is responsible for administration, maintenance and support of the enterprise infrastructure for a dynamic, growing business. The environment spans private and public clouds, networks, firewalls, servers, operating systems, applications, mobile devices, process schedulers, telecommunications, and general databases. The COA will interface closely with the development teams, client service teams and business leaders to integrate, support and operate infrastructure related to the Platform Architecture within Inspira Financial. Working within a team environment, the COA participates directly in providing hands-on support as well as operational support and training. This individual must be creative, client focused, solutions-driven, organized, and have the ability to thrive in a dynamic environment

  • Provide direct support in the day-to-day operations of hardware and operating systems, including Cloud Services:
    • Evaluate system utilization, monitor response time and provide primary support for detection and correction of operational problems
    • Coordinate and perform additions and changes to servers, network, operating systems and attached devices; including investigation, analysis, recommendation, configuration, installation and testing of new network hardware and software
    • Ensure servers, operating systems and network components are implemented and adhere to the information security policies and infrastructure standards
    • Utilize metrics and cloud native consumption-based services to improve cost efficiencies
  • Support and Administer firewalls and security appliances
  • Support and Administer the Disaster Recovery and Business Resumption Plan as it relates to the backup and restoration of the technology infrastructure
    • Ensure run books are updated on a regular basis
  • Maintain the VMware and Cloud virtual environments
  • Maintain the Microsoft Active Directory Domain
  • Provide infrastructure problem resolution for various applications throughout the organization
  • Provide general SQL Server database troubleshooting and support
  • Utilize programming skills to design and develop programs or scripts for various repetitive functions
  • Performs all duties with a focus on goals of Inspira Financial, which includes risk mitigation
  • Support inbound calls/emails, maintaining tickets within the issue tracking application related to Infrastructure Support
  • Cross-train other team members in order to facilitate coverage
  • Other duties as assigned


  • Bachelor's Degree in Computer Science or equivalent experience
  • Certifications: AZ-900
  • 1-3 years of applicable experience
  • Experience with Cloud Services Azure (preferred), Google or AWS
  • Minimum of 3 years of experience with:
    • Windows and/or Linux Operating systems that include supporting in both in virtualized or cloud environments.
    • Networking knowledge and the skill sets to configure, maintain, and support Cisco Meraki devices, Azure VNETS, VPN Gateways, Route Tables, and Private Endpoints.
    • Applying rule sets in Information Security best practices and ability to apply information security methodology to operating systems, network and databases
    • Scripting languages such as PowerShell, BASH, Terraform, Python, etc.
  • Experience with Cloud Services Azure (preferred), Google or AWS
  • Microsoft Azure Operational and Monitoring tools
  • Experience with BDR solutions such as Veeam, VMWare Site Recovery, and Azure Backup/Site Recovery
  • Support and Administer Microsoft 365 Services (Exchange, Intune, Sharepoint, and Teams)
  • Experience with general SQL Server database troubleshooting
  • Ability to work independently with minimal supervision
  • Must have excellent written and verbal communication skills
  • Strong analytical skills, follow-up capability, and problem-solving ability
  • Ability to conduct research into hardware and software issues and products as required
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Ability to use strong interpersonal and presentation skills to share ideas, solutions, and strong working relationships with business units including non-technical users, technical leads, and developers
  • Experience working with a ticketing system and internal clients
  • Ability to respond to emails and text messages after hours to resolve critical issues
  • Must possess strong skills in personal diplomacy and client service while consistently demonstrating a high level of motivation, commitment to teamwork, professionalism and trustworthiness
  • Strong vendor management skills
  • Highly self-motivated and directed
  • Experience in a high availability environment preferred
  • Knowledge of ITIL/ITSM practices and framework preferred

Inspira Financial provides health, wealth, retirement, and benefits solutions that strengthen and simplify the health and wealth journey. With more than 7 million clients, representing over $62 billion in assets, Inspira works with thousands of employers, plan sponsors, recordkeepers, TPAs, and other institutional partners - helping the people they care about plan, save, and invest for a brighter future. Inspira relentlessly pursues better outcomes for all with our automatic rollover services, health savings accounts, emergency savings funds, custody services, and more. Learn more at
We have been recognized for our remarkable growth on lists such as Crain's Fast 50 and Inc. 5000, and for our outstanding workplace culture and benefits with Built In's 2023 Best Places to Work and Gallagher's 2022 Best-In-Class Employer awards.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • Apache GroovyLanguages
    • C#Languages
    • CSSLanguages
    • dotnetLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • Salesforce ApexLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • YAMLLanguages
    • TerraformLanguages
    • PowershellLanguages
    • jQuery UILibraries
    • LodashLibraries
    • ModemizrLibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • HighChartsLibraries
    • AngularFrameworks
    • ASP.NETFrameworks
    • DockerFrameworks
    • GraphQLFrameworks
    • JSFFrameworks
    • KubernetesFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SnowflakeDatabases
    • GitHubServices
    • Microsoft AzureServices
    • Google AnalyticsAnalytics
    • FigmaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • DrupalCMS
    • HootsuiteCMS
    • SalesforceCRM
    • Salesforce Marketing CloudEmail
    • Microsoft TeamsCollaboration
    • YammerCollaboration
    • Monday.comProject Management


Our company is located in the heart of Oak Brook, within steps of Oakbrook Center mall.

An Insider's view of Inspira Financial

What are some social events your company does?

Our MTC culture is defined by our employees for our employees. The primary aspect of our culture that makes us unique is our ability to “Celebrate.” From charity events to social gatherings, we provide employees with multiple opportunities to learn more about one another, give back to others and expand our professional skills!


Manager, People Operations

What does your typical day look like?

I collaborate with internal business users to gather requirements for projects and enhancements. I develop these solutions using both no-code and code methodologies in Salesforce. It's rewarding knowing that we're making life easier for both our internal and external clients through streamlined, automated processes with a shorter turnaround time.


IT Business Developer/Analyst

How has your career grown since starting at the company?

I started out as a Sales & Marketing Coordinator at MTC in 2013. I’ve since been promoted twice and asked to lead our MTCulture Team. I test-drove my leadership skills early on by volunteering for opportunities to lead small meetings/projects, join internal and external committees, and organize events and workshops. I always welcome a challenge!


AVP, Regional Director, Custody Services

How do you make yourself accessible to the rest of the team?

Throughout the transition to a virtual work environment, I have continued with a “virtual” open door policy. I give visibility into my workload and transparency about my availability through the use of MS Teams, email and open dialogue on current and upcoming projects.


Accounting Manager

How does the company support your career growth?

I started as an intern on the help desk team. I had many opportunities to learn and meet 1-on-1 with executives who provided mentoring and support for me to learn and grow. I’m now a full-time employee and my managers are very supportive in pushing me to advance my career, encouraging me to identify areas of the business I’d like to progress into.


Application Support Analyst

What are Inspira Financial Perks + Benefits

Inspira Financial Benefits Overview

We provide a full range of competitive benefits, augmented by what we'll call 'soft' benefits like our state-of-the-art office building with fitness center (free access/membership) and business-casual dress code.

Volunteer in local community
Partners with nonprofits
Open door policy
Team based strategic planning
Open office floor plan
Employee resource groups
Remote work program
Dedicated diversity and inclusion staff
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Financial & Retirement
401(K) matching
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Generous PTO
Manager level and above have discretionary PTO.
Paid volunteer time
Full-time employees receive 8 hours per year of VTO per year to be used to volunteer in a company-sponsored event during work hours or with a registered 501(c)3 organization of your choice.
Paid holidays
Paid sick days
Office Perks
Free snacks and drinks
Coffee, tea, water and healthy snacks.
Onsite office parking
Fitness stipend
There are free fitness facilities in our office building.
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
We offer eligible employees a company funded contribution applied to a qualified higher education student loan. This benefit helps employees pay off their student loans faster and save money.
Lunch and learns
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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