We're hiring a Community Strategist to develop plans for building and nurturing relationships within our online & offline communities, for platforms and practices that span across our solutions (i.e. A.I., Cloud Migrations). Community Strategists, within the Community & Learning team, collaborate with Product Managers and Product Marketing teams to create and implement community-led growth strategies that promote customer engagement, growth, and advocacy. Additionally, they analyze data to identify trends and opportunities in our products and communities, partnering with stakeholders on community-led strategies that grow and activate more champions of our brand and products.
Compensation
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $133,100 - $177,500
Zone B: $119,800 - $159,700
Zone C: $110,500 - $147,300
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
- Consult and guide stakeholders in Atlassian platform and practice areas to build and execute multi-channel community strategies focused on engagement, knowledge exchange, connection and brand love
- Proactively identify and recommend creative ways to engage and grow our community across both 1st and 3rd party channels
- Create experiences where members and partners are excited to participate, with an emphasis on growing and activating champions
- Program manage a multi-faceted tactical approach across go-to-market teams (brand, product marketing, customer success, channel ecosystem, and more)
- Communicate with cross-functional teams, senior-level business executives, customers, and partners, generating awareness and buy-in
- 7+ years in a community, advocacy, or customer engagement focused role
- 3+ years experience working with Atlassian Cloud solutions
- Demonstrated cross-team, project management experience including planning, scheduling, monitoring and reporting
- Experience gathering and analyzing data to understand the pros and cons of different decisions and options
- Documentation and facilitation skills in leading and planning meetings, reviews, and retrospectives.
- Experience with social media platforms and propagating messages within online communities
- Natural empathy for and understanding of customers' needs
What We Do
Atlassian builds software that empowers everyone from small startups to government and education to the who’s who of tech. We build tools like Jira, Confluence, Bitbucket, Trello, and OpsGenie to help teams across the world become more nimble, creative, and aligned — collaboration continues to drive the heart of every product we dream up.
Why Work With Us
At Atlassian, we believe we can accomplish so much more together than apart — which is why everything from our tooling — to our distributed workforce — to how our teams are structured is rooted in collaboration. Come join us and help unleash the potential of every team.
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Employees work remotely.
Atlassian believes the future of work is distributed and offers our people the flexibility to help them do what’s important to them. And with few exceptions, we hire people anywhere we have a legal entity as long as they have eligible work rights.