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Community Strategist

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Employer Provided Salary: $110,500-$177,500 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.

We're hiring a Community Strategist to develop plans for building and nurturing relationships within our online & offline communities, for platforms and practices that span across our solutions (i.e. A.I., Cloud Migrations). Community Strategists, within the Community & Learning team, collaborate with Product Managers and Product Marketing teams to create and implement community-led growth strategies that promote customer engagement, growth, and advocacy. Additionally, they analyze data to identify trends and opportunities in our products and communities, partnering with stakeholders on community-led strategies that grow and activate more champions of our brand and products.
Compensation
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $133,100 - $177,500
Zone B: $119,800 - $159,700
Zone C: $110,500 - $147,300
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

  • Consult and guide stakeholders in Atlassian platform and practice areas to build and execute multi-channel community strategies focused on engagement, knowledge exchange, connection and brand love
  • Proactively identify and recommend creative ways to engage and grow our community across both 1st and 3rd party channels
  • Create experiences where members and partners are excited to participate, with an emphasis on growing and activating champions
  • Program manage a multi-faceted tactical approach across go-to-market teams (brand, product marketing, customer success, channel ecosystem, and more)
  • Communicate with cross-functional teams, senior-level business executives, customers, and partners, generating awareness and buy-in


  • 7+ years in a community, advocacy, or customer engagement focused role
  • 3+ years experience working with Atlassian Cloud solutions
  • Demonstrated cross-team, project management experience including planning, scheduling, monitoring and reporting
  • Experience gathering and analyzing data to understand the pros and cons of different decisions and options
  • Documentation and facilitation skills in leading and planning meetings, reviews, and retrospectives.
  • Experience with social media platforms and propagating messages within online communities
  • Natural empathy for and understanding of customers' needs
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What are Atlassian Perks + Benefits

Atlassian Benefits Overview

Our offices are open, highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, five paid volunteer days a year for your favorite cause, plenty of food and drinks, ergonomic workstations, employer-paid insurance coverage for you and your family, pension and more.

We're a global company and each of our office locations also has its own unique perks and benefits. Some of our benefits vary slightly by location.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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