UL Solutions
Our mission is to make the world a safer, more secure and sustainable place.

Configuration Specialist II

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Employer Provided Salary: 70,000-90,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.

This exciting customer-facing role as a Training and Configuration Specialist (Configuration Specialist II) will be a key member of our professional services team. You will work on the configuration and training of our e-learning LMS platform LearnShare, used by our clients to enhance their safety, health, and environmental training programs. This client-facing role can be based anywhere in the United States.
This role is REMOTE anywhere in the United States.

  • Facilitates training of clients on UL's software applications, using a variety of learning and delivery methods.
  • Deliver instructor led training to various levels of employees and functions.
  • Collaborates with project managers and clients to gain knowledge of training needs, and conducts and/or facilitates specific training programs.
  • Responsible for determining the best methods for training sessions and training materials.
  • Learns and uses complex software as well as teaching all aspects of that software to others.
  • Determines the requirements that are needed, including the design and evaluation of training materials that are required to deliver successful training programs.
  • Provide clients with an engaging training experience that is relevant to their use of the application.
  • Advise and assist the client in maintaining and enhancing the use of their application
  • Work with technical teams to resolve technical and configuration issues
  • Assist client with configuration of their application
  • Deliver other services as needed, which may include acting as system administrator for select clients
  • Documents engagements and assumes ownership of follow-up items.
  • Occasional travel (less than 10%)


  • University degree (Equivalent to a bachelor's degree) such as e.g. Education, Organizational Development, etc. plus generally 3 years professional level experience.
  • Prior experience with software configuration or training in enterprise software administration would be a great benefit as would be experience with a learning management system.
  • Detailed knowledge of training, organization development and learning practices.
  • Demonstrated ability to assess organizational needs, administer programs, and manage projects.
  • Ability to adapt to the training audience and make impromptu changes to the Training Agenda as needed.
  • Familiar with various virtual meeting platforms i.e., Teams, GoToMeeting, Zoom
  • Impressive Communication, Presentation, and Interpersonal Skills.

  • Mission: For UL, corporate and social responsibility isn't new. Making the world a safer, more secure and sustainable place has been our business model for the last 129 years and is deeply engrained in everything we do.
  • People: Ask any UL employee what they love most about working here, and you'll almost always hear, "the people." Going beyond what is possible is the standard at UL. We're able to deliver the best because we employ the best.
  • Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers' create. We're inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
  • Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.
  • Total Rewards: The salary range for this position is $70,000-$90,000 of the salary range and is based upon years of experience that is commensurate with the level of the position.

All employees at UL Solutions are eligible for annual bonus compensation. The target for this position is 10% of the base salary offered. Employees are eligible for health benefits such as medical, dental and vision; wellness benefits such as mental & financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country, for the relevant position level.
We also provide employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours).
Internal applicants with questions related to the Total Rewards for this position should submit a ticket via askHR for more insights.
Learn More:
Working at UL is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our every day. This is our normal.
Curious? To learn more about us and the work we do, visit UL.com.
The application deadline for this position is 9/22/2024

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What are UL Solutions Perks + Benefits

UL Solutions Benefits Overview

All employees at UL Solutions are offered competitive base salaries and are eligible for bonus compensation. UL Solutions offers a generous 401k matching structure of up to 5% of eligible pay. Additionally, we invest an additional 4% into your retirement saving fund every year after your first year of continuous employment. We provide Healthcare Reimbursement Accounts and Health Savings Accounts that UL Solutions contributes to twice per year! Depending on your role, you can work with your manager on flexible working arrangements. We also provide employees with paid time off including vacation, holiday, sick and volunteer time off.

Volunteer in local community
We offer employees two volunteer days per year to give back to our local communities!
Partners with nonprofits
Dedicated diversity and inclusion staff
Highly diverse management team
Diversity employee resource groups
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
UL provides employees Short term disability and the opportunity to purchase additional Long-Term coverage.
Dental insurance
UL offers two Dental plans for employees to choose from.
Vision insurance
Employees can enroll is two different vision benefit options
Health insurance
UL employees are eligible to enroll in health benefits starting on day one of employement!
Life insurance
Life insurance is equal to one (1) times an employee's annual salary.
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
UL’s goal is to support your life-long retirement security and make a difference in your ability to get to and through retirement. This is why UL matches your pre-tax/Roth 401(k) contributions.
401(K) matching
UL matches up to 5 percent when you defer 7 percent of your pay.
Performance bonus
UL is a Pay for Performance culture - all employees are eligible to participate in our annual bonus program!
Child Care & Parental Leave
Family medical leave
UL offers Family Leave and Parental Bonding Leave to eligible employees.
Adoption Assistance
Company sponsored family events
Many of our UL locations host an annual Family Picnic for employees and their family members.
Vacation + Time Off
Paid volunteer time
We make it easy for employees to support the causes that are important to them by offering two paid days of volunteer time off each calendar year.
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Onsite office parking
Recreational clubs
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Customized development tracks

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