Associate Creative Director at Jellyvision

| Chicago
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Jellyvision is hiring an Associate Creative Director 

Jellyvision’s headquarters is in Chicago, and, post-COVID, many of us will be returning to the Chicago offices (by choice, not requirement -- our philosophy is “Flexible First”).  But this position is also eligible for work by a remote employee out of CA, FL, GA, KY, MI, MN, NY, NC, OH, OR, PA, MA, TX, UT, WA, or WI.

Who we are

We at Jellyvision are the proud parents of ALEX, a platform that saves employees and their employers money by making tricky decisions—like choosing and using employee benefits—less confusing and more enjoyable. The success of ALEX has exceeded our wildest work-related dreams, which is why we need an experienced Associate Creative Director to help us continue on our journey.

How you’ll help

Sometimes our ALEX customers need solutions that fall outside the realm of our ALEX product lines, and that’s where our Custom Solutions team comes in. As the Associate Creative Director and writer for this group, you’ll take the lead on a virtual smorgasbord of projects for our enterprise customers--from webpages to videos to interactive software--guiding both concept and content development, helping craft pitches that solve our customers’ problems, and then overseeing and guiding external talent to bring your visions of great user experiences to life. 

What you’ll do

  • Scope, concept, pitch, write, direct, and creatively consult on new offerings for our customers. You’ll bring your creative voice to business conversations to make sure we’re making things that humans will actually find valuable and helpful, and to steer us away from work that doesn’t solve real problems. 
  • Be one of two or three customer-facing members of the Custom Solutions team, along with our Director of Custom Solutions and Project Manager. 
  • Quickly uncover and comprehend the customer’s industry, unique challenges, and goals. You’ll ask excellent questions that uncover the true problem to solve--which is sometimes different from the problem customers present to us initially. 
  • Collaborate with the Director of Custom Solutions, Project Manager, and development team to vet the proposed solution’s feasibility and value against schedule, budget, and design/technical constraints.
  • Pitch solutions you’ve come up with, and work with customers throughout the production process to preserve the initial vision, prevent scope-creep, and keep customers feeling excited and happy with our progress.
  • Direct a small team (3-4) of mostly contract creative and design pros, who will assist you with designing and producing the content you have scoped. You’ll not only provide creative to the team, but also help ensure projects stay in scope, meet deadlines, and don’t blow budgets. 
  • Work collaboratively with the rest of the in-house Custom Solutions team (Director, Project Manager, and two software engineers).
  • Know good work when you see it, be able to articulate what good is, and provide concise direction on how to elevate good work to great work.

Experience & skills you’ll need

  • 5+ years of relevant experience
  • Exceptional writing talent across a variety of mediums, with demonstrated skill in crafting succinct, conversational, clever, and helpful language. Our brand and the success of our work rely hugely on strong writing talent, so you’ll need an ear for how people speak in their everyday lives, coupled with strong writing chops. 
  • Experience directing creative and design teams, and collaborating with engineers and business types, to deliver strong work.
  • Experience building your network of creative and design pros so you can tap for short-term Custom Solutions projects. 
  • A knack for understanding what’s inherently interesting and relevant about a variety of subject matter, and an equally impressive knack for asking good questions to create that understanding.
  • An ability to understand and create logically complex user experiences like the ones underlying many of our products.
  • The ability to develop a deep understanding and empathy for our users and customers, via instinct, experience, and research.
  • An entrepreneurial mindset that is focused on driving value in the customer experience just as much as the end-user experience through engaging collateral and branding.
  • Tech savvy. We won’t ask you to set up our wireless network or write code, but you will be using complicated software that you’ve never used before (because we invented it). Thus, the ability to understand new software is a must.
  • An ability to think audio-visually. Any background or dabbling in audio or film editing will come in handy (though it’s not required). 
  • Strength & enthusiasm to edit and QA your own and your team’s work.
  • Nimble creative judgment. 
  • Mental agility. Being able to improvise and iterate is essential.

Skills:

  • Action-Oriented
  • Being Resilient
  • Collaborates
  • Customer Focus
  • Demonstrates Self-awareness
  • Decision Quality
  • Manages Ambiguity

Anything else?

Our credo is a simple one: be helpful. And we think we can be most helpful if our workforce is as diverse in thought, perspective, and culture as the people who use our products. We are looking to add amazing people to our team who will bring diversity across many lines, including race, ethnicity, religion, sexual orientation, age, marital status, disability, gender identity, sex, and country of origin.

Thanks for your interest in Jellyvision!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

Our yard is the Chicago River and our porch is the Chicago Skyline - we know, it's awesome.

An Insider's view of Jellyvision

How would you describe the company’s work-life balance?

Work/life balance isn't a buzzword or a benefit we're striving for at Jellyvision, it's ultimately an outcome of respect and thoughtfulness that permeates the whole company. We trust each other to get our work done, and we don't spend time in the dreaded "meetings for meeting's sake." Schedules are flexible because it works, and it makes us better

Martín

Account Manager

How do you collaborate with other teams in the company?

If I’m coordinating, I absolutely love ending a meeting by summarizing action items any teams are accountable for before everyone leaves. Especially with so much information to keep track of, it helps me to pinpoint the important bits. Making sure there is clarity all around is the best and most efficient way that I can collaborate with teams.

Ashleigh

Talent Coordinator/Sourcer

What makes someone successful on your team?

The product team is full of self-driven, curious, scrappy individuals. The most successful are the least afraid of jumping into ambiguity and getting creative in overcoming the numerous obstacles thrown at them every day. Their ability to adapt to change quickly while keeping their teams calm, cool, and collected makes the job look easy!

Brynna

Principal Product Manager, New Concepts

What unique initiatives do you have that encourage innovation?

Implementation is a team of ballers, constantly impressing me with new ideas. Our most recent ideas are new classes around Professional Development and a pilot approach to quickly implement customers. These ideas came from folks on the team. When my coworkers have these ideas, my job is to give them the support and resources to run with them.

Alex

VP of Implementation

What are Jellyvision Perks + Benefits

Jellyvision Benefits Overview

We are currently redefining the way we will be returning to an office setting. To ensure the health and safety of our employees, Jellyvision will be working remotely until Summer 2021. Going forward, we will be focused on a “flexible first” approach where office space is available for those who wish to use it.

*5% Match on 401k

*Unlimited PTO

*Remote work stipend

*HSA & FSA Contribution

*14 Weeks Maternity Leave - 6 Weeks Paternity/Non-Gestational

*Gender Transition Assistance

*Education Reimbursement

*Medical, Vision & Dental - Multiple Plans

*Legal Services through RocketLawyer

*Hilarious Slack Channels/Community Engagement Groups

*Membership to the Jellyvision Band - they Rock! (pun intended)

*Weekly yoga and meditation classes

*Free Divvy Membership

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We have an HSA and a transit FSA!
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Promote from within
Continuing Education stipend
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