Summary
This individual will be responsible for the day-to-day deliverable within the digital content operations team, including supporting new website builds, specialty content projects and ongoing maintenance of all Hyatt branded hotel websites. The associate manager will be responsible for ensuring adherence to brand and quality standards for all requests and projects. They will be responsible for time management of projects and requests assigned to them. They will report to the Manager, Digital Content Operations.
Responsibilities
Project management of content-related initiatives, including time management.
Maintaining relationship with global content management teams.
Maintaining relationships with field marketing, divisional sales, and other related teams.
Supporting remote US colleagues for the content operations team.
Demonstrate a commitment to Hyatt core values.
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
Qualifications
Experience
1-3 years in a functional digital content management role.
2-5 years in functional digital content management role; 1-2 years supervising contractors or junior level associates is preferred.
Education
Bachelor's degree or equivalent in communications, business, or other related
Certificates, Licenses, Registrations
Content Management System/Search Engine Optimization system training certification (Adobe Experience Manager, seoClarity, etc.).
Computer Skills Needed to Perform this Job
Basic HTML, Basic Photoshop, CMS tools, Project Management tools, Microsoft Office
Adobe Creative Cloud (including Dreamweaver), CSS, Adobe Analytics, SEO systems
Additional Comments and Requirements
Ability to multitask and shift priorities while maintaining operationally set metrics on content requests
Ability to effectively manage team members and balance resource allocation