Content Writer

Job Description

SilkRoad Technology delivers strategic onboarding solutions and services that begin with Recruiting and encompass Performance Management and Learning to deliver seamless experiences that attract, retain and align employees to business strategy throughout the entire employee lifecycle.

As a Content Writer with SilkRoad, you will be responsible for the creation of content including website copy, white papers, blog posts, social media content, and product/service descriptions. This person adds value by engaging key stakeholders and maintaining a cohesive brand voice.

Your contributions to SilkRoad will include:

  • Produces well-researched content for publication online and in print.
  • Organizes writing schedules to complete drafts of content or finished projects within deadlines.
  • Crafts product and services positioning/messaging, and drafts positioning templates, quick cards (internal messaging documents), and one-pagers (client facing resources for new functionality and services).
  • Contributes to projects, including bylines, interviews, articles, press releases arranged with PR firm, updates to the corporate website, and feature checklists based on new functionality and services offerings.
  • Conducts competitive research and actively seeks out learning opportunities about other offerings in the market. 
  • Collaborates with designers, product marketers, sales professionals, and external influencers and industry experts to produce relevant content that meets the needs of both key stakeholders and our audience.
  • Uses search engine optimization (SEO) strategies in writing to maximize the online visibility of a website in search results.
  • Supports SilkRoad Technology marketing events as necessary.
Required Skills
  • Highly creative and effective content creator.
  • Excellent project management skills with ability to adapt to changing priorities.
  • Verbalizes the "so-what" of solutions; simplifies complex messages to promote understanding by prospects and internal teams.
  • Ability to analyze and rely on data to make decisions.
  • Displays excellent relationship building skills and works well cross-functionally.
  • Proficient with computer software and MS Office applications, including Word, PowerPoint and Excel.
Required Experience
  • Minimum of 5 years content writing experience is required.
  • Experience producing online content including email, mobile, social, CRM or multi-channel marketing required.
  • Experience with PowerPoint and web-based presentation software required.
  • Human Resources/Talent Management experience is preferred.
  • French or Spanish language proficiency is a plus.
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Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • SqlLanguages
    • SalesforceCRM

Location

We're located at Wacker & Monroe on the Chicago River, steps away from Union Station. The plaza is a great place to enjoy summer sun and food trucks!

An Insider's view of SilkRoad Technology

What are some social events your company does?

We hold social events in the office often at SilkRoad. We have an awesome culture here, so we often have social events to celebrate birthdays, weddings, baby showers, etc. of employees in our Chicago office. We also always have social events when remote employees are in the Chicago office. For example, the other week we had a “game day” at the end

Courtney

Manager, Client Renewals

How do you collaborate with other teams in the company?

My role is to actively work with client company executive sponsors and their subject matter experts and to also play a unique role internally within SilkRoad. I collaborate internally with marketing, sales, services, product management & development to bring forth the client’s voice, industry knowledge/trends, best-practices, & thought leadership.

Mimi

Sr. Director, Strategy & Transformation

How has your career grown since starting at the company?

I transitioned from an SDR to a Client Executive, where the opportunities for growth are endless. During weekly meetings with Bob Dvorak (CEO) we strategize on my Fortune 500 accounts, discuss company direction and laugh about off topic discussions. I am grateful to have the CEO’s ear and be in an enterprise closing situation early in my career.

Sheffield

Client Executive

What are SilkRoad Technology Perks + Benefits

SilkRoad Technology Benefits Overview

We complement an environment that fosters success and fun, with a full range of benefits and perks to meet the needs of you and your family. SilkRoad aims to provide peace of mind when it comes to employee's health and financial well-being. We offer a wide range of benefits including health and life insurance, 401(k) plan with company match, volunteer program, and expanded maternity and paternity leave. The perk that transcends the rest is our flexible, work happy environment! SilkRoadies enjoy generous paid time off, flexible work options, and dress for your day freedom.

Culture
Volunteer in local community
Paid day off to volunteer and office-based volunteer activities.
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Disability insurance covers 60% of annual salary up to $10000 monthly maximum payout.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Acme Co.'s team fitness initiatives include Sponsored race teams.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide 12 weeks of paid maternity/paternity leave and an additional 4 weeks of unpaid leave, for a total of 16 weeks of parental leave.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Flexible Time Off - SilkRoadies love the Flexible PTO policy. Our flexible paid time off benefit can be used for vacation, personal / family illness, or personal reasons.
Paid Volunteer Time
Our Volunteer Time Off program provides employees 8 hours per year of paid time off to volunteer.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
SilkRoad offers commuter spending accounts
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Occasional office lunches are provided.
Happy Hours
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Lunch and learns
SilkRoad hosts lunch and learn meetings throughout the year.
Cross functional training encouraged
Promote from within
Continuing Education stipend
Time allotted for learning
Paid industry certifications

Additional Perks + Benefits

SilkRoad realizes the importance of a healthy work-life balance. Our generous PTO and flexible work environment support this balance. For most positions, you control where and how the work gets done. Of course some jobs require more structure, particularly those that directly interface with our customers, but our overall philosophy is that you control your work dynamics and the results are what matter most.

We embrace a people-first culture and have built an environment where employees are valued, and their voices heard. We continually evaluate our benefits programs to ensure they meet the needs of our employees.

Happy, engaged employees mean happy clients!

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