Customer Education, Content Developer
Come Build The Future of Creativity With Us!
We are a quickly growing, global team of brilliant minds and warm hearts. We support and care for each other — we have one another’s backs. We believe that our business is a force for good and that technology can empower human creativity for the world. Our culture ignites your curiosity, ambition and growth.
Responsibilities:
- Create new education content for external VidMob users, leveraging an LMS and content authoring tool.
- Build deep relationships with internal stakeholders to discover educational needs and recommend gaps in current materials.
- Build content with key results and performance indicators in mind.
- Deeply understand VidMob’s LMS and ensure its being used fully.
- Leverage LMS metrics to track, analyze, and recommend optimizations.
- Review and update published content as needed.
- Create assessments based on learning and performance objectives.
- Think critically about agile development processes and techniques that allow for easy content maintenance in an ever-changing environment.
- Partner with cross-functional team members -- design, product, client management -- to ensure content strategy and positioning is up-to-date.
- Establish and support process for proofreading, editing, and gathering feedback on content prior to publication.
- Coordinate with design team to illustrate content as needed.
- Be a positive contributor to the VidMob community and culture: participating in our commitment to giving back through VidMob Gives, positively problem-solving and collaborating to build a better company, and upholding the belief that our diverse human capital is our most precious asset
Qualifications:
- 3+ years’ experience working in an Learning & Development or Customer Education function. SaaS or marketing background a plus.
- A strong understanding of educational challenges.
- Ability to consult varying stakeholders and subject matter experts.
- A knack for translating technical information into digestible pieces and microlearning.
- A desire to understand business challenges and find solutions.
- A drive to find white space, recommend changes, and constantly improve.
- Strong attention to detail and a high bar for creating quality content
- An individual who thrives in a fast-paced environment
About VidMob
VidMob is the world’s leading platform for Intelligent Creative that provides an end-to-end solution to help brands improve their marketing results by unifying creative and data.
VidMob is the only company in the world to receive a certified creative marketing partner badge from every major social and digital platform. A portion of every dollar VidMob receives is used to fund pro bono creative services for non-profits through its 501(c)(3) VidMob Gives. This year the company is included in AdAge's Best Places to Work 2022.
Learn more about VidMob at www.vidmob.com and VidMob Gives at vidmob.gives.
