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Global Director Food Science and Innovation

Do you want a career and not just a job? Are you ready to make a difference and not just make a living? Do you desire to have an impact on the future of talent in a world-class organization? Is it time take the dive into your next great adventure? If so, apply now as your first step towards joining one of the most dynamic and innovative teams in the business today.

 

McDonald’s Corporation is the world’s leading global foodservice retailer with over 36,000 locations in over 100 countries. Our U.S. business includes:

 

  • Home office headquarters located in Chicago, IL
  • Ten field offices located across the country, supporting our employees, brand and more than 14,000 restaurants ran by McDonald's and our franchisees

At McDonald's, it's our mission to offer dynamic careers for a variety of business functions around the world including, but not limited to positions working in:

  • Operations
  • Finance
  • Human Resources
  • Learning & Development
  • Marketing
  • Consumer Business Insights
  • Communications

We believe that a career here is an opportunity for you to be the best at what you're passionate about, in a supportive, inclusive environment where you are valued and respected. We are dedicated to building a committed workplace that rewards and recognizes you for your loyal contribution, and supporting you by offering growth and advancement opportunities. We believe the best people in the world work right here.

Director/Manager Global Menu Food Technologist

 

Position Purpose

 

 

Provide functional leadership that examines and tests core menu improvements to formulations, nutritional optimization, operating platforms, and equipment. Use our suppliers and other AOW resources to recommend improvements to core menu items according to established product standards and characteristics. Key customers include senior leadership, other department Directors, and key AOW personnel.

 

Food Service&Technology

Critical Skills

Must have a degree in Food Science or equivalent, familiar with core gold standards and have experience working across multiple product categories (such as beef, poultry, coating systems, liquid products, dairy, etc). Ability to speak to different levels of technical knowledge and understanding is important.

Principal Accountabilities

 

People

 

 

1. Provides ongoing coaching, training and development of suppliers, direct and indirect AOW reports, and other AOW members in the food development and nutrition disciplines.

 

 

2. Helps to supply and create an environment that supports a high-performing team.

Development

 

 

3. Maintains knowledge of McDonald's operating systems and history, product standards, and suppliers/supplier processes.

 

 

4. Investigates and proves out robust core menu improvements that are safe, consistent, feasible, fulfill product/brand requirements, and meet all critical taste standards.

 

 

5. Designs laboratory and confirmation (scale-up) experiments that examine the operational and formulation variables that impact key product attributes such as taste, appearance, texture, etc.

 

 

6. Recommends options for core menu improvements.

 

 

7. Identifies product specifications and key attribute ranges within process capability for core menu improvements.

 

 

8. Coordinates with Global Supply Chain and Quality Systems with the commercialization (e.g., supplier approval, product integrity, increased capacity, legality of new ingredients) potential across system.

Innovation and Improvement

 

 

9. Develops knowledge of industry trends and processes to identify options multiple product categories such as baked goods, poultry, meats, dairy, produce, etc.

 

 

10. Provides targeted products and options for strategic menu needs - acts as Global Sensory Team member and liaison.

 

 

11. Assesses industry technologies and explores how to apply them to McDonald's menu needs.

 

 

12. Identifies innovative options for core menu improvement.

 

 

13. Collaborates with other groups (e.g., Supply Chain Management, Nutrition, Quality Systems, RSG, AOW Menu Leads) with those improvements.

 

 

14. Manage and challenge existing operational platforms as needed to improve processes and meet strategic menu needs.

 

 

Business Results

1. Assists Senior Director with defining and fulfilling the Food Innovation and Development (FID) group vision.

 

2. Serves as global representative to suppliers, global marketing, AOW Menu Leads, Global Nutrition, and other departments to discuss McDonalds System plans and projects for core menu improvement.

 

 

3. Ensures functional adherence to the function G&A and project budgets.

 

 

4. Ensures that staff and suppliers understand the business case for core menu improvements.

 

 

5. Facilitates staff and suppliers' understanding of the business case for new products/concepts.

 

 

6. Participates with the Global Menu Strategy Leadership team to ensure priorities are aligned and resourced across appropriate functions.

 

 

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Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • SwiftLanguages
    • CustomLanguages
    • jQuery UILibraries
    • ReactLibraries
    • CustomLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • ExpressFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • CustomFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • Microsoft SQL ServerDatabases
    • OracleDatabases
    • RedisDatabases
    • SQLiteDatabases
    • TeradataDatabases
    • CustomDatabases
    • CustomAnalytics
    • CustomDesign
    • Custom Management

Location

In the heart of the West Loop, a vibrant and rapidly growing tech neighborhood. Our new HQ is accessible by all forms of transportation.

An Insider's view of McDonald's Technology

What’s the vibe like in the office?

The entrepreneurial spirit at McDonald’s is noticeable at all levels. People inspire; people are nimble; people are team-driven; people are focused on evolving and improving. When you walk around the space, you can feel the energy that comes from collaboration and problem-solving. I am motivated to push myself every day.

Jen

Product Manager, Global Mobile App

What kinds of technical challenges do you and your team face?

We are providing insights and real time event data for decision making and marketing activation at a scale very few other companies can compare to. We are moving from a 1 to many CRM strategy to a 1 to 1 contextual and personalized experience for our customers and are watching our data drive the direction of feature development within McDonald’s.

Eric

Sr. Manager, Digital Analytics

What does career growth look like on your team?

Working at a company of this Global scale has stretched my skills like never before. The sheer number and variety of customers using the product I work on every day is both challenging and exhilarating; developing my skillset in a way that would be hard to match elsewhere

Jade

Sr. Product Manager, Kiosk

What's the biggest problem your team is solving?

McDonald’s has a few consistent challenges that we’re always solving for - scale and flexibility are critical. Every piece of technology that we build has to be scalable to 30,000+ restaurants! The second challenge is flexibility –we need to provide a consistent and reliable experience, and every restaurant is unique!

Whitney

Product Capabilities and Innovation

What are McDonald's Technology Perks + Benefits

Culture
Volunteer in local community
Open office floor plan
Health Insurance & Wellness Benefits
Disability Insurance
McDonald's provides both short and long term disability benefits at no cost to you.
Dental Benefits
McDonald’s Dental Plans allows you to see the dentist of your choice and provides coverage for preventive, basic, major and orthodontic care at 100%.
Vision Benefits
McDonald's Vision Plan provides eye exam coverage and benefits that reduce your costs for prescription eyewear, contact lenses and laser vision correction.
Health Insurance Benefits
McDonald’s offers medical plan options to help pay for the cost of health care when you need it. During enrollment, you can sign up for the insurance and pick which plan is best for you.
Life Insurance
McDonald’s automatically gives you basic life, dependent life, accidental death and dismemberment (AD&D) and Business Travel Accident Insurance (BTA) at no cost to you.
Onsite Gym
We have an 8000 square foot gym on our 9th floor with best-in-class equipment, classes, personal training, and magnificent views of the city!
Retirement & Stock Options Benefits
401(K) Matching
Once you’re eligible for the company match, McDonald’s will match your contributions with $1 for each $1 you contribute up to a maximum of 6% of your annual pay, up to IRS limits.
Performance Bonus
Match charitable contributions
McDonald’s Matching Gifts Program encourages employee support of not-for-profit organizations. Under this program, McDonald’s gives $1 for every $1 you contribute, up to $5,000 a year.
Child Care & Parental Leave Benefits
Child Care Benefits
McDonald’s has agreements for employee child care discounts to help you with the cost of child care while you work.
Generous Parental Leave
McDonald’s provides four types of Parental Leave, and you may be eligible for one or more of the types of leave listed: Paid Parental Leave, Maternity Leave, Adoption Leave, Unpaid Parental Leave.
Flexible Work Schedule
McDonald's provides employees with a flexible work schedule that includes Summer hours, Core hours, Compressed week, Flexible start and end times.
Family Medical Leave
The Family and Medical Leave Act (FMLA) and certain state laws allow you to take unpaid leave to care for yourself and your qualified family members, as long as you are eligible.
Adoption Assistance
McDonald’s Adoption Assistance Program helps with the costs of adopting a child. The child must be under age 18 and not related to you by blood or marriage.
Vacation & Time Off Benefits
Generous PTO
McDonald's employees receive between 15 and 25 days per year of paid time off based on years of service.
Sabbatical
Eligible employees get 40 days of paid sabbatical after their first 10 years of working at McDonald's
Paid Holidays
Paid Sick Days
McDonald's employees receive 100 hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Happy Hours
Happy hours are hosted on Thursdays in the summer, and twice a month on Thursdays during the remainder of the year.
Parking
McDonald's offers employees paid on-site garage parking.
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Continuing Education stipend
Paid industry certifications
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