Senior Technical Writer

| Chicago

The team: Morningstar’s mission is to create great products that help investors achieve their financial goals. For the Workplace group, that means building products and solutions that help employers maximize the value of their workplace retirement plans and put individuals on the path to better retirement outcomes. Workplace is a high-growth area for Morningstar that houses a diverse suite of technology and investment-based solutions. Our unique client base includes retirement plan providers, plan sponsors, plan consultants, and retirement plan advisors. By constantly evolving our solutions and solving our clients’ problems, we are well-positioned to help individuals achieve a better retirement. The workplace technology team is critical to achieving this mission and bringing it to life.
 

The Role: We seek an enthusiastic, results-driven candidate to serve as a Senior Technical Writer within the Workplace team. In this role, you help take our customer and internal focused services to new levels. You will work with partners across Technology, Product Management and Support to develop comprehensive documentation that meets our organizational standards and provides our teams and customers with deeper understanding of our technology and systems. The ability to communicate clearly at all levels, form strong relationships with stakeholders is critical for this role. This position is based in our Chicago office.
 

Responsibilities:

  • Create a framework for organizing, cataloging and communicating information consistently across our entire Workplace organization
  • Partner with our technology and product teams to obtain a deep understanding of our products and systems.
  • Translate complex technical information into simple, polished and engaging content
  • Identify all document repositories to determine best solution for improving and storing information in a centralized, easy to find manner
  • Research, create and maintain templates to assist technical and product leaders in the creation of content relevant to their systems
  • Document data structures, data flows and application architectures
  • Establish and implement training processes and strategies
  • Maintain business continuity and disaster recovery documentation
  • Assist with client RFPs and RFIs
     

Requirements:

  • Bachelor’s degree in relevant technical field
  • 5+ years of experience as an effective technical writer
  • Strong knowledge of common documentation tools like Visio, Wiki, Gliffy, etc.
  • Demonstrated ability to learn quickly and understand complex technical topics/concepts
  • Excellent verbal, written and interpersonal skills with a keen eye for detail
  • Experience working with technical teams and engineers

 

 

002_MIMLLC Morningstar Investment Management LLC Legal Entity

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • D3JSLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Ember.jsFrameworks
    • ExpressFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • PlayFrameworks
    • SpringFrameworks
    • Maria DBDatabases
    • MemcachedDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases

Location

22 W. Washington , Chicago, IL 60602

What are Morningstar Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Company sponsored family events
Acme co. sponsors family oriented events Annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program, Career mentoring, Leadership mentoring.
Continuing Education stipend
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Compensation at Morningstar is more than a salary. It’s about making positive contributions to both life and work. We give our diverse workforce the choice and flexibility they need to maintain their health, retirement plans, time, and professional growth.

More Jobs at Morningstar56 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR
Internships
Marketing
Operations
Product
Sales
Content
Content
new
Chicago
Design + UX
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Data + Analytics
new
Chicago
Finance
new
Chicago
Design + UX
new
Chicago
HR
new
Chicago
Developer
new
Chicago
Design + UX
new
Chicago
Data + Analytics
new
Chicago
Operations
new
Chicago
Data + Analytics
new
Chicago
Developer
new
Chicago
Design + UX
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Internships
new
Chicago
Developer
new
Chicago
Data + Analytics
new
Chicago
Finance
new
Chicago
Operations
new
Chicago
Operations
new
Chicago
Finance
new
Chicago
Developer
new
Chicago
Finance
new
Chicago
Developer
new
Chicago
Operations
new
Chicago
Data + Analytics
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Sales
new
Chicago
Operations
new
Chicago
Operations
new
Chicago