Contracts Manager

Description

Sprout Social is looking to hire a Contracts Manager on the Legal team, reporting to a Senior Corporate Counsel on the Commercial team.

Why join Sprout’s Legal team? 

Our Legal team is growing just as quickly as Sprout—and you will too, with varying opportunities to sharpen your craft as the business scales. You’ll have the ability to provide input and ideas to help us solve hard problems, and see the tangible results of your work. As a team, we’re committed to excellence and take our work seriously, but we try not to take ourselves too seriously. Collaborative in nature, we show up each day ready to support each other’s growth and development—and have a lot of fun doing it. 

What you’ll do

• Negotiate and review basic to moderate commercial contracts with potential customers such as NDAs, service orders, and MSAs
• Liaise with the sales team on behalf of the legal team regarding the initial status of the contract negotiation cycle
• Manage Legal Service Desk, which includes contract review and other legal requests
• Responsible for helping manage our contract management platform, which includes distributing reports and engaging in document lookup and research for the commercial contracts team
• Oversee and create new processes, playbooks, and logs to streamline legal review
• Process certificate of insurance requests for customers

What you’ll bring

Our ideal candidate is a highly motivated self-starter and problem solver with strong attention to detail, exceptional communication and collaboration skills, and several years of relevant experience. You can execute projects accurately, balance shifting priorities, and learn on the fly. You seek out efficiencies so that your life and the lives of others are constantly made easier. You are curious, resourceful, dynamic, and happy to jump into less familiar areas. 

The minimum qualifications for this role include:

• BA or BS degree or equivalent experience
• 4+ years of experience reviewing and negotiating commercial contracts, such as NDAs, MSAs, service orders, statements of work, and renewal agreements
• Knowledge of contract clauses, ability to spot legal issues – including understanding which issues to raise for escalation, and expertise in clearly communicating legal issues with colleagues, as necessary

Preferred qualifications for this role include:

• Experience guiding business teams on the contracting process
• Prior experience with a fast-growing SaaS company
• Prior experience with contracts management platforms

How you’ll grow

Within 1 month, you’ll plant your roots, including:

• Complete Sprout Social’s new hire training and onboarding program alongside other new Sprout team members. You’ll gain a better understanding of our products and how your role fits into the organization.
• Partner with our Legal team leadership to define priorities, best practices, and key success metrics for your role.
• Learn about the Sprout Social organization, with a specific focus on our legal, sales and success, sales enablement, and sales operations teams.
• Develop an understanding of the processes related to contract review and negotiation with our customers. 

Within 3 months, you’ll start hitting your stride by:

• Assist with revisions to NDAs, MSAs, service orders, and renewal agreements with customers. 
• Assist with legal responses for customer RFPs.
• Manage Legal Service Desk.
• Process certificate of insurance requests from customers. 
• Assist with ongoing maintenance of our playbooks, and legal resources. 

Within 6 months, you’ll be making a clear impact through:

• Own NDAs, MSAs, service order revisions, and renewal negotiations with our customers.
• Drive critical project management for the commercial team. 
• Work cross-functionally with sales enablement and sales operations teams to implement process improvements and create new self-service resources for the commercial team. 
• Update internal logs on key commercial contracts for tracking purposes.
• Work with the commercial team in coordinating cross-functional review of certain contracts.
• Assist in renewals with vendors.  
• Help the Legal team identify areas for streamlining and improvement.

Within 12 months, you’ll make this role your own by:

• Be seen as an integral part of the commercial team, leading critical functions and projects from start to finish with minimal supervision.

Of course, what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

Our Benefits Program

We’re proud to regularly be recognized for our team, product, and culture. Our benefits program includes:

• Insurance and benefit options that are built for both individuals and families
• Progressive policies to support work/life balance, like our flexible paid time off and parental leave program 
• High-quality and well-maintained equipment—your computer will never prevent you from doing your best
• Wellness initiatives to ensure both health and mental well-being of our team
• Ongoing education and development opportunities via our Grow@Sprout program and employee-led diversity, equity, and inclusion initiatives.
• Growing corporate social responsibility program that is driven by the involvement and passion of our team members
• Beautiful, convenient, and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting

Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter.

The base pay range for this role is $80,000.00 to $115,000.00 USD annually. Individual base pay is based on various factors, including relevant experience and skills, the responsibility of the role, and job duties/requirements. In addition to base pay, some Sales and Success roles can earn sales incentives. 

Sprout’s compensation ranges are intentionally broad to allow for our team members' growth within their role. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed.

Base pay is only one element of an employee's total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout’s equity plan. Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit).  Employees are able to enroll in Sprout’s company’s 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution. Sprout offers “Flexible Paid Time Off” and ten paid holidays. We have outlined the various components to an employee’s full compensation package here to help you to understand our total rewards package.

Sprout Social is proud to be an Equal Opportunity Employer and an Affirmative Action Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Learn more about our commitment to diversity, equity and inclusion in our latest DEI Report.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. We'll do all we can to ensure you're set up for success during our interview process while upholding your privacy, including requests for accommodation. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster  (2) Sprout Social's Affirmative Action Statement (3) Pay Transparency Statement. 

When you apply for employment with Sprout Social, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references as necessary to consider your job application for open positions. Your personal data will be shared with Greenhouse Software, Inc., and Crosschq, Inc., cloud services providers located in the United States of America and engaged by Sprout Social to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, by clicking “Submit Application” on this site, you consent to the transfer of your personal data to the United States. For more information about our privacy practices please visit our Privacy Policy. California residents have additional rights and should review the Additional Disclosures for California Residents section in our Privacy Policy.

Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. 

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