Business Intelligence Analyst at Shiftgig

| Chicago
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Business Intelligence Analyst Job Description:

At Shiftgig, data is core to our product and we are looking for a Business Intelligence Analyst to own the roadmap to empower our clients with data. 


Who We Are

We built our first product, Deploy, to empower workers while streamlining business operations. We enable our clients to offer their workers employment opportunities and give them flexibility and choice.


Deploy has three core applications: Operations Manager, Business App, Mobile Worker App. 


Operations Manager is a web-based dashboard and administrator view that enables businesses to manage their workforce and their profiles, monitor performance, and control business functions like timecards and orders.


Our business app and web interface give managers the option to place work orders, communicate with workers, and provide feedback on worker performance.


Available on iOS and Android, our native worker apps give workers the ability to browse and claim shifts, provide feedback on work, and clock-in and out with ease.


What You’ll Do: 

  • Develop dashboards and data tools for clients and internal needs with a focus on product analytics.

  • Work with Product team to prioritize and address internal and external data insights needs. 

  • Improve user experience around accessing data through embedded views and integrating data insights into core product. 

  • Own communication with key stakeholders in order to fully understand needs.

  • Prepare methods on how to best use data discoveries and data tools offered to the company.

  • Collaborate with Data team to create functionality / improve efficiency of data infrastructure.

  • Create policies and procedures for the collection and analysis of data.

  • Maintain a source of truth for success health metrics tracking OKRs. 


What You’ll Need:


  • At least 3 years of experience with data analysis or business intelligence

  • Prior experience building with and administering a BI tool such as Looker/ QuickSight/ Tableau/ MicroStrategy

  • Proficiency in SQL  

  • Passion for expanding and embedding data first mentality in company culture


Shiftgig Perks:

  • Medical/Rx
  • HRA – Health Reimbursement Account
  • HSA – set up a Health Savings Account
  • 90% Dental Coverage
  • 100% Vision Care Coverage 
  • Healthcare Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • Parking and Transportation Spending Account
  • 401(K) Retirement Plan


Shiftgig is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SwiftLanguages
    • KotlinLanguages
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • AWSFrameworks
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • ZeplinDesign
    • Usertesting.comDesign
    • Proto.ioDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • PardotEmail
    • PardotLead Gen


Our office location offers quick access to local transportation, tons of dining and shopping options, and is just blocks away from Fulton Market.
Gig Shifted: How Shiftgig Uses Tech To Empower Workers And Stay Engaged With Employers

An Insider's view of Shiftgig

How do you collaborate with other teams in the company?

Collaborating with other teams in the company is a great opportunity. When I need more clarity on a product feature I am developing, my first instinct is to get up and talk to those who will be impacted. By having a simple conversation with a teammate, you can learn so much and make the initial feature idea more valuable.


Software Engineer

What unique initiatives do you have that encourage innovation?

Each quarter, product and engineering steps away from our traditional sprint cycle and participates in a special innovation sprint. We embrace exploring new ideas that could impact the future of Shiftgig. We hold a pitch session, form teams, and a week later, demo our results. Oftentimes, our prototypes and learnings inform our roadmap.


Chief Executive Officer

What does your typical day look like?

Each day the product team does a daily check-in to catch up on yesterday’s accomplishments, today’s plans, and any blockers in the way of our goals. Our product development process is centered on close communication with internal and external stakeholders which enables us to discover problems and validate and build solutions effectively every day.


Vice President, Product

What are Shiftgig Perks + Benefits

Volunteer in local community
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Open office floor plan
Highly diverse management team
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Shiftgig employees receive unlimited paid time off.
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Free Daily Meals
Employees get free lunch on Friday.
Stocked Kitchen
Happy Hours
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Acme Co. hosts lunch and learn meetings once per quarter.
Promote from within
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