Data Analyst

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Data Analyst 

Unique opportunity with a mobile marketing leader  

Vibes helps brands unlock new revenue by arming them with the technology and expertise they need to succeed in mobile marketing.   

 We are a group of passionate technologists, intent on solving hard problems in the evolving world of mobile engagement. We build technology that enriches the way people connect with the brands they love. At Vibes, Data is part of our engineering team, and our data analysts work directly with our engineers to deliver insights, predictions, and recommendations both via our platform and to leaders across the company.   

You are an experienced Data Analyst with proven results who is passionate about having a big impact at a growth stage company. You are excited about working closely with internal and external stakeholders to understand problems, dig into data, and use that data to tell stories that provide insights to customers both directly in client calls and requests, and indirectly by building reports in our platform.  

This position will report to the Senior Director, Data & Analytics.   

Responsibilities: 

  • Create reports and visualizations in the Vibes platform that a) show customers the value they realize from our platform and b) make data driven decisions about their campaigns 
  • Work directly with customers to understand the data they have available that should be in our platform as well as their needs to explore and extract data from the platform, all with the goal of enabling customers to see the value of their mobile audience and programs 
  • Understand internal data needs of the business from Product, Engineering, Sales, Marketing, Operations, and Customer Success, and create visualizations and reports that show insights, tell stories, and enable leadership to quickly make data-driven decisions  
  • Assist with data collection, reporting and analysis of client metrics  

 Requirements & Qualifications:  

  • Bachelor’s Degree in technical or related discipline preferred; 
  • 1-3 years of experience in a data analytics role  
  • Fundamental knowledge of Machine Learning/AI  
  • Familiar with Google Analytics, Adobe Omniture, and/or other web analytics tools 
  • Experienced in SQL, R, Python  
  • Skilled at presenting information, key findings, and business insights to both internal and external audiences 
  • Ability to develop strong relationships throughout the organization 
  • Extraordinary team player, ability to thrive in a fast-paced, high-growth, entrepreneurial environment where quality, innovation, speed of decision making, and execution are critical to organizational success 
  • Demonstrated experience in quantitative analysis and ability to tell a story with results 
  • Previous product management or development experience in an Agile development environment and SaaS industry experience are a plus 
  • Experience with online (web, eCommerce) retail market data collection & analysis a plus 

 Our Core Values: 

  • Respect, Honesty, and Integrity for All Stakeholders 
  • Always be Learning 
  • Relentless Focus on the Customer 
  • Never be Satisfied 
  • Create Value 
  • Seek Accountability and Ownership 


Vibes is an equal opportunity employer that encourages and fosters diversity in the workplace.  We offer a career building experience in a fast-paced organization and industry.  


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • PandasLibraries
    • ReactLibraries
    • Ruby on RailsFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • GitLabServices
    • New RelicServices
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • FigmaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • AirtableManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WebflowCMS
    • DocuSignCRM
    • DriftCRM
    • LinkedIn SalesNavigatorCRM
    • OutreachCRM
    • SalesforceCRM
    • MarketoLead Gen
    • ZoomInfoLead Gen
    • SlackCollaboration
    • ZoomCollaboration
    • TrelloProject Management

Location

Vibes' office is in the bustling Chicago Loop near all major public transportation. Across the street from the Willis Tower and a stone's throw away from the Chicago River and many trendy restaurants.

An Insider's view of Vibes

What's something quirky about your company?

One of my favorite parts about Vibes is that we have mobile wallet business cards. You can simply text our short code, download our business card, add it to your mobile wallet and book a meeting with us! We use our own technology to engage with clients and show them the power of mobile engagement.

Tanushka

Account Executive

What projects are you most excited about?

We’re working on integrating more analytics and machine learning into our platform to help our customers drive higher program ROI. I believe in this project both as an improved user experience and for keeping us in line with market expectations. I’m excited to collaborate with engineering, design, data, and customers to build the right thing.

Molly

Senior Product Manager

How does the company support your career growth?

Vibes lives up to its core value, "Always be Learning" by providing unique learning opportunities for employees. Over five years, I have taken advantage of many internal and external workshops that have developed my communication skills and diversified my knowledge across several roles and functions, from BDR to Revenue Operations and Enablement.

Allison

Senior Growth Enablement Specialist

How do your team's ideas influence the company's direction?

Our Customer Success team is the lifeblood of our successful subscription business. Acting as a direct customer feedback conduit, our CS team has a heavy influence on prioritization and focus within our product, engineering, customer support, PS, and go-to-market strategies.

John

VP, Customer Success

What does your typical day look like?

I attend customer status calls to provide technical thought leadership on campaign design or consulting on integrations with the Vibes platform. Throughout the day, I join product office hours to be up-to-speed about the platform. Finally, I connect with my MES director counterpart to discuss urgent customer matters, team wins/struggles, & more.

Josh

Senior Director, Technical Account Services

What are Vibes Perks + Benefits

Vibes Benefits Overview

Vibes is committed to providing employees with benefits that enrich their lives and support a broad spectrum of health and wellness.

We offer:
- High quality and high value company-sponsored benefits
- Multiple plan choices and coverage levels
- Remote work stipend and fitness reimbursements
- Access to executive-level coaching for all employees
- Tuition reimbursement and learning opportunities
- Perks that compliment our culture and help to allow people to do their best work!

Culture
Volunteer in local community
At Vibes, we believe in giving back to our communities. Beyond our company-wide events, our employees have access to paid time off to volunteer their time with groups that matter to them.
Open door policy
OKR operational model
Team based strategic planning
Hybrid work model
Summer hours
Employee awards
Flexible work schedule
Vibes provides employees with a flexible work schedule that includes Summer hours, Flexible start and end times.
Remote work program
Employees are able to work remotely or at the office.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Vibes has ongoing training to enhance inclusion and belonging led by our DEI Council, including spotlights on Allyship & Advocacy, Gender Identity & Workplace Dynamics, and Anti-Racism Training.
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Vibes employees can contribute up to $3,050 to their Healthcare FSA annually and up to $2,500 to their Dependent Care FSA if filing single tax return ($5,000 if filing joint tax return).
Disability insurance
Disability insurance covers 60% of annual salary and the premium is completely covered by Vibes.
Dental insurance
Vibes uses Principal for our dental insurance.
Vision insurance
Vibes uses Eyemed for our vision insurance.
Health insurance
Vibes offers three different plans on the Blue Cross Blue Shield Network: HMO, PPO, HSA.
Life insurance
The premium for Basic Life Insurance is completely covered by Vibes.
Pet insurance
Vibes employees will receive a discount if they enroll their pets through ASPCA. They have customizable options and it's very simple to use.
Wellness programs
Vibes reimburses up to $300 per year for wellness activities/purchases.
Mental health benefits
Employee Assistance Program through Principal
Wellness days
Financial & Retirement
401(K)
Vibes' 401(K) plan is with Fidelity.
401(K) matching
Vibes provides employees with a 401(k) matching plan managed by Fidelity. We match 50% of contributions up to 5% of an employee's annual gross pay.
Company equity
Upon offer and/or at employee's one-, five-, ten- year anniversary
Performance bonus
Quarterly & annual bonus opportunities
Charitable contribution matching
Vibes will reimburse employees for half of a qualified donation up to $100 per year
Child Care & Parental Leave
Generous parental leave
We provide up to 14 weeks of parental leave for the primary caretaker. Vibes also provides 6 weeks of leave for the secondary caretaker/adoption.
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Vacation + Time Off
Generous PTO
Vibes offers a flexible time off policy.
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Company-wide vacation
Vibes closes for the last week of the year. Our holiday week starts on Christmas Eve and ends after New Year's Day.
Office Perks
Commuter benefits
Vibes offers pre-tax commuter benefits (CTA & Metra).
Company-sponsored outings
Vibes hosts an annual company holiday party.
Free snacks and drinks
Vibes has a fully stocked kitchen including coffee, tea, and all of the flavored LaCroix you can handle.
Some meals provided
Employees get free lunch during Lunch and Learns and quarterly team meetings.
Company-sponsored happy hours
Happy hours are hosted on occasion.
Onsite office parking
Our building offers parking for a monthly fee.
Fitness stipend
Vibes reimburses up to $300 per year for wellness activities/purchases, including gym memberships/classes.
Home-office stipend for remote employees
$300 Stipend for home office equipment for new hires.
Meditation space
Mother's room
Onsite gym
Professional Development
Job training & conferences
Vibes offers employees professional development opportunities like onsite training courses, and the ability to attend job related conferences and seminars.
Tuition reimbursement
Vibes offers tuition reimbursement for all full-time employees for up to $5,000 a year.
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training

Additional Perks + Benefits

Closed from Christmas Eve to New Years Day • Quarterly Core Values Award & Gift • Quarterly Teamwork Award & Gift • Quarterly Operational Excellence Award & Gift • Service Award Bonus and Options • Identity Theft Protection Benefit • Annual Holiday Party and Family Halloween Party • Summer Fridays (Memorial Day – Labor Day) • Welcome Gifts for New Hires

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