Email Campaign Specialist (Remote)

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Company Description
Job Description
The Email Campaign Specialist will work collaboratively with client, assigned account teams and internal technology teams to ensure accurate and timely delivery of digital/ email campaign solutions.
Responsibilities:

  • Ensure high quality and error free Implementation, testing and QA of email marketing campaigns within Epsilon's platforms.
  • Develop cutting-edge, automated campaign solutions meeting client business requirements.
  • Provide exemplary customer service while setting and maintaining client expectations.
  • Develop and implement client campaign processes.
  • Provide ongoing business updates to key internal stakeholders.
  • Desired Skills and Experience
  • Experience in the email marketing or interactive marketing industry
  • Strong communication skills and the ability to take initiative
  • Ideal candidate will be detail oriented with the ability to prioritize across client's and/or projects


Preferred:

  • Bachelor's Degree in Technology, Business or Marketing or equivalent experience
  • Knowledge of HTML and/or scripting languages (ex: Freemarker or PERL)


Required experience:

  • 1-3 years of experience in service delivery maintaining real-time, high-volume transactional systems.
  • Ability to multi-task and work well under pressure
  • Strong team player with service-oriented attitude toward external and internal audiences
  • Ability to work within a highly matrixed and geographically dispersed team
  • Experience owning initiatives against strict timeline and multiple priorities
  • Ability to gain knowledge related to the clients' industry, and the current business environment and incorporate this knowledge into the overall solution and operational processes
  • Prior experience in engagements that span tracks of work including User Experience, Technology, Project Management, Business Analysis, Systems Integration, Migration and Infrastructure a plus
  • Prior operations experience in Marketing Technology space (Loyalty/CRM/Email/Marketing Ops) a plus
  • Prior email service provider experience a plus


Education/Certifications:

  • Bachelor's degree (or equivalent professional experience)


Qualifications
Additional Information
When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services.
Thanks to the work of every employee, Epsilon products and services have been recognized as industry-leading by the Forrester Wave™. We process more than 500 billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. And our CORE ID® is the industry's most accurate, stable and scalable identity solution that helps brands recognize and reach 200M+ U.S. consumers in a privacy-safe way.
Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. For more information, visit epsilon.com
Great People Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.
Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.
Epsilon will provide accommodations to applicants needing accommodations to complete the application process.
For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance.
Applicants with criminal histories are welcome to apply.
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Location

35 W Wacker Dr, Chicago, IL 60601

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