GoHealth
We're disrupting the health insurance industry with our digital platform.
Chicago, IL
Remote

Resource Planning Analyst

| Chicago | Remote
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As a Resource Planning Analyst, Organizational Effectiveness, you will be responsible for the planning, scheduling and effectiveness of resources from Onboarding through becoming Appointed to Sell (ATS). The role has a high degree of responsiveness to enterprise-wide resource planning related to the training/onboarding needs of the sales centers’ in accordance to the ramp plan, including preparation and  execution of all onboarding logistics.

Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. GoHealth encourages you to break that statistic and to apply. No one ever meets 100% of the qualifications. We look forward to your application.

Responsibilities:

  • Uses analytic methods and tools to understand, predict and perform logistics operations.
  • Maintains database(s) of logistics information
  • Establishes resource and session schedules for training events and onboarding initiatives.
  • Collects, interprets, and analyzes various types of logistical data including reliability of rosters, trainers’ availability, space constraints and other data related to training and onboarding resource management
  • Publicizes and promotes training events using established processes and communication mediums
  • Collaborates with Licensing Services team and COE to enroll learners into their appropriate learning paths in the resource management system and monitor completion.
  • Monitors and responds to resource management system and schedule related tasks in a timely fashion
  • Participates in process assessment and modification to safeguard proper alignment, standardization and new process implementation that will enhance resource-planning impact on the business

Skills and Experience:

  • BS/AS degree or 2+ years of professional related work experience
  • Demonstrate a high level of detail orientation and work in a fast paced environment
  • Excellent analytical and problem-solving skills
  • Strong level of proficiency working with MS Excel (v-lookups, pivot tables, formulas ect) 
  • Professional written and verbal communication skills
  • Experience with resource management systems and/or CRM Systems (ie Salesforce) is preferred

Benefits and Perks: 

  • Open vacation policy because work life balance is important
  • 401k program with company match
  • Employee Stock Purchase Program
  • Medical, dental, vision, and life insurance benefits
  • Paid maternity and paternity leave
  • Professional growth opportunities
  • Generous employee referral bonuses
  • Employee Resource Groups
  • Work from Home Stipend
  • GoHealth is an Equal Opportunity Employer

Due to the unprecedented situation of COVID-19, GoHealth has decided to protect our current and future employees by managing our business remotely. This is inclusive of interviewing, onboarding and each role day-to-day. Please consider that our roles will not be remote long-term and will return to an office setting once we're safe to do so following the guidance of local health authorities’ and the CDC.


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Where we are

Our headquarters are located in the River North area of Chicago. Located steps from the Chicago Brown Line stop on the CTA.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • BashLanguages
    • ReactLibraries
    • PandasLibraries
    • Scikit-LearnLibraries
    • NumpyLibraries
    • DockerLibraries
    • JenkinsLibraries
    • SpringFrameworks
    • TensorFlowFrameworks
    • SpringbootFrameworks
    • AWSFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • BlueshiftCRM
    • MarketoLead Gen
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What are GoHealth Perks + Benefits

Culture
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Unconscious bias training is completed by all employees and key leaders.
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
At GoHealth you will find a very interactive [email protected], WomeninSales, Black Lives Matter ERGs to name a few. We continue to empower employees to create employee resource groups within
Hiring Practices that Promote Diversity
From our gender neutralized job descriptions that encourage women and underrepresented groups to apply,to our interview practices, GoHealth strives to promote diversity when hiring.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
GoHealth provides all employees access to our Employee Assistance Program (EAP) which provides well being and financial assistance. Our open PTO policy is also available for mental health days.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
We have recently become public and will allow employees to purchase stock during certain times.
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide 6 weeks of paid recovery time for new mom's and two weeks of bonding time to all new parents.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Pre-COVID 19, GoHealth sponsored children's day by celebrating GoHealth families.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Our employees are encouraged to use our open PTO policy towards volunteering.
Paid Holidays
Paid Sick Days
Employees can use our open PTO policy towards sick leave.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Pre-COVID-19 Our game room includes Ping Pong, Video Games.
Stocked Kitchen
Happy Hours
Pet Friendly
Recreational Clubs
We have runners groups, volleyball groups and other
Fitness Subsidies
Home Office Stipend for Remote Employees
All GoHealth employees receive a work from home stipend to improve their WFH environment.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Access to LinkedIn Learning has been provided to all employees as part of their professional and personal growth.
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

In addition to virtual company wide sponsored Health & Wellness Initiatives, employee referral bonuses, open vacation policy, we offer a work from home stipend to all new employees. We know that this pandemic has been difficult and working from home is a change. Every new employee receives access to a Work From Hope stipend to purchase items that will make your work from home experience much more comfortable.

An Insider's view of GoHealth

How would you describe the company’s work-life balance?

On the Technology team, we're actively encouraged to use our PTO and to leave work at the office. People are understanding that sometimes life doesn't follow a set schedule, and perks like massages and discounted gym memberships also help with prioritizing your well-being.

Joyce

Software Engineer II

What makes someone successful on your team?

To be successful on Operational Analytics, you have to create solid relationships with your business stakeholders. Those relationships are immensely helpful when it comes to completing urgent requests, furthering your business context, and gaining new responsibilities. They can also be what makes the next step of your career come to fruition.

Jaime

Senior Data Analyst

GoHealth Careers in Chicago
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Chicago
2 weeks ago
The Technology Business Lead will manage the planning and execution of a wide range of special projects within the Technology organization. They will work with cross-functional leaders as a consulting partner to identify areas where they can add value and support achievement of strategic objectives. They will also lead forecasting for the Technology organization, and interface with Finance to maintain alignment with broader business planning

Marketing Rotational Analyst

GoHealth
Chicago
2 weeks ago
The Marketing Rotational Analyst program is a 12-month full-time, entry-level development program designed to serve as a starting point to a career in Marketing at GoHealth. The program offers analysts a unique opportunity with in-depth exposure to our Marketing department. Throughout the program, you will spend three to four months within various business units from offline and/or online media, operations, and growth. You will be responsible for

Lead Software Engineer

GoHealth
Chicago
2 weeks ago
GoHealth is seeking to add a Lead Software Engineer that will play a key part in designing high-performing, scalable, web based software solutions that handle a high volume of transactions each day. As a senior member of our software engineering team, this individual should be experienced with software design, architecture, construction, testing, deployment, and support in an Agile environment. As a Lead Software Engineer, you will be an integral

Senior Commission Accounting Analyst

GoHealth
Chicago
2 weeks ago
GoHealth is looking for an experienced Commission Accounting Analyst to join their Commissions and Operations team. The analyst will be working with business stakeholders, as well as senior agency personnel, to audit and deliver carrier commissions in a timely and accurate manner. Due to the dynamic nature of the position and growth of GoHealth, the candidate should be a self-starter, who can work autonomously, as well as have a keen problem

QA Automation Architect

GoHealth
Chicago
2 weeks ago
GoHealth is looking for a Principal Software Quality Engineer / QA Automation Architect to lead our QA Automation team. This role operates as a technical, hands-on facilitator in the QA Automation and is a strategic participant across inter-dependent software development efforts. This professional is expected to meet current delivery quality standards while increasing the use of automation to drive increased throughput and test coverage efficiencies. Individual will work across multiple project teams composed of developers, project managers, QA Engineers and business owners to help shape the quality of a product and establish the maximum level of automated test coverage, while reducing the time of test cycles.

Principal Software Quality Engineer

GoHealth
Chicago
2 weeks ago
GoHealth is looking for a Principal Software Quality Engineer / QA Automation Architect to lead our QA Automation team. This role operates as a technical, hands-on facilitator in the QA Automation and is a strategic participant across inter-dependent software development efforts. This professional is expected to meet current delivery quality standards while increasing the use of automation to drive increased throughput and test coverage efficiencies. Individual will work across multiple project teams composed of developers, project managers, QA Engineers and business owners to help shape the quality of a product and establish the maximum level of automated test coverage, while reducing the time of test cycles.

Machine Learning Engineer, Advanced Analytics

GoHealth
Chicago
2 weeks ago
Interested in Machine Learning techniques in the areas of Predictive Modeling, Time-Series Forecasting, and Survival Analysis? As a Data Scientist at GoHealth, you will work with partners to build end-to-end data science models throughout our diverse business. This includes projects for call-center traffic projection, agent-behavior modeling, and customer retention decay curves. You will also contribute to the maintenance and improvement of our

Executive Strategy Analyst

GoHealth
Chicago
2 weeks ago
GoHealth is looking for an Executive Strategy Analyst to join our Executive Strategy Leadership Development program: a holistic, development-focused experience with our internal strategy team that provides recent college graduates the exposure and training needed to succeed at the next level. Analysts will work across our four business units (Marketing, Sales, Retention, and Strategic Partnerships) to help guide the company’s long-term corporate

Data Analyst, Customer Engagement and Retention

GoHealth
Chicago
2 weeks ago
GoHealth is looking for a Data Analyst to join its growing Customer Engagement & Retention team. You will be responsible for using a combination of business intuition and advanced analytics to provide executive leadership with actionable insights to drive strategic decision-making and maximize company-wide enterprise value. You will be responding to the live needs of the business by helping to solve problems and answer questions as they arise.

Product Manager

GoHealth
Chicago
2 weeks ago
You are a Product Manager who is passionate about the healthcare system in the U.S. to help lead our products into the future. You will sit within GoHealth's engineering-focused technology organization and help define, articulate, and execute our product vision. You will maintain a sense of our clients' needs and behaviors; GoHealth's strategic direction; the competitive environment; and our industry to create sustainable market leadership. You

Data Scientist, Advanced Analytics

GoHealth
Chicago
2 weeks ago
GoHealth is looking for a Data Scientist to join its Advanced Analytics and Operations Research team. You will be responsible for using a combination of business intuition and advanced analytic techniques including statistics and optimization to develop models, products and technologies that create value across all aspects of our diverse business. Some current and recent projects include the modeling of customer retention, lifetime values of

Associate, Partner Operations

GoHealth
Chicago
2 weeks ago
Understand business processes of the Strategic Partnerships organization, including the role of supporting the front and backend operations for relevant teams. Management and collaboration with finance team on completing monthly partner payment and billing requirements. Ownership of key aspects of partnership onboarding and maintenance, including provisioning/commissioning of partner referral phone numbers, websites and reporting.

Digital Marketing Manager

GoHealth
Chicago
2 weeks ago
Do you enjoy diving deep into pools of data and emerging with incredible insights? Are you interested in working for an organization that actually operationalizes those findings quickly, and relies on your analysis to make major strategic decisions? Do you want to leverage your Excel wizardry and modeling skills beyond simple financial analysis to forecast campaign performance, identify top performing creatives, and other funnel metrics? If all

Digital Marketing Analyst

GoHealth
Chicago
2 weeks ago
Do you enjoy diving deep into pools of data and emerging with incredible insights? Are you interested in working for an organization that actually operationalizes those findings quickly, and relies on your analysis to make major strategic decisions? Do you want to leverage your Excel wizardry and modeling skills beyond simple financial analysis to forecast campaign performance, identify top performing creatives, and other funnel metrics? If all

Technology Strategy Lead, Retention

GoHealth
Chicago
2 weeks ago
The Technology Strategy Lead will partner with the VP of Retention and essential team members to ensure that their goals are translated into technology projects, and prioritized within our technology roadmap to maximize value. They will maintain a close understanding of their business counterparts to understand if developed technologies are meeting desired outcomes, identify new strategic opportunities, and address prioritization needs to improve

Senior Data Scientist, Machine Learning - Remote

GoHealth
Chicago
2 weeks ago
GoHealth has become one of the fastest growing insurance brokers in the country by building upon a foundation of data-driven decisions. Come join an enthusiastic team of data scientists as we work with business stakeholders to tackle high-impact initiatives using machine learning. We use tools like predictive modeling and natural language processing to build end-to-end systems that optimize a diverse set of business processes. Some of the high

Senior Data Scientist, Advanced Analytics- Remote

GoHealth
Chicago
2 weeks ago
GoHealth is looking for a Senior Data Scientist to join its Advanced Analytics and Operations Research team. You will be responsible for using a combination of business intuition and advanced analytic techniques including statistics and optimization to develop models, products and technologies that create value across all aspects of our diverse business. Some current and recent projects include the modeling of customer retention, lifetime values

Manager, Revenue Recognition

GoHealth
Chicago
2 weeks ago
The newly created Manager, Revenue Recognition will report to the Director of Revenue Recognition and will assist in managing and coordinating all aspects of the company’s revenue recognition process end to end. In this critical role, the Manager of Revenue Recognition will partner with the Business Development, Revenue Operations, Advanced Data Analytics, and Legal teams, playing an advisor role during the contracting process to optimize

Finance Manager

GoHealth
Chicago
2 weeks ago
The newly created role will report to the Director of Revenue Recognition and will assist in managing and coordinating all aspects of the company’s revenue recognition process end to end. In this critical role, you will partner with the Business Development, Revenue Operations, Advanced Data Analytics, and Legal teams, playing an advisor role during the contracting process to optimize business outcomes while ensuring accurate revenue recognition.

Executive Strategy Manager

GoHealth
Chicago
2 weeks ago
GoHealth is looking for an Executive Strategy Lead to work with our executive leadership team to help propel our long-term corporate strategy projects. Projects will span across our departments, with a focus on using analytics and business insights to identify opportunities and determine the best approach to achieve them. Based on your professional development and performance, you will eventually receive the opportunity to step into a leadership role with one of GoHealth’s growing departments. You will report to the Director of Corporate Strategy. 

Software Engineer

GoHealth
Chicago
2 weeks ago
GoHealth is hiring a Software Engineer who will help design performant, scalable, web-based software solutions in our agile environment. As a software engineer, you will join one of our feature-delivery teams, collaborating across product stacks and looking for constant improvement to our organization's ability to connect consumers with the right insurance products. We are an open-source environment, and encourage learning new languages and technologies. Our current platform is written in Java on the backend and uses JavaScript React on the front-end. You will report to a Principal Engineer.

Customer Service Trainer

GoHealth
Chicago
2 weeks ago
How do you want to make an impact? Have you struggled to find purpose with your work?  Are you looking to make an impact in someone’s life on a daily basis?  If so, then GoHealth is where your search ends!  About GoHealth Our mission is to improve access to healthcare in America.  We are a young fast growing company with nearly two decades of insurance purchasing behavior to help re-imagine the process of matching a health insurance plan to a

Sales Agent

GoHealth
Chicago
2 weeks ago
Set your own goals. Build your own career. Control your own destiny. You have the grit to turn ideas into reality and plans into promises. Now, it's time to enjoy a career that values what makes you tick. As a motivated self-starter, GoHealth could give you the knowledge you need to become a healthcare sales superstar. Your Role As a Benefit Consultant, you'll serve as a trusted expert on all things insurance-related and have access to the nation

Site Reliability Engineer

GoHealth
Chicago
2 weeks ago
GoHealth is looking for a self-motivated Site Reliability Engineer (SRE) to join our team. You will work with our software development teams to assist them in creating reliable well behaved applications and getting those applications deployed safely in production and will be responsible for maintenance, automating and monitoring our production infrastructure. You will take part in on-call and support rotations as well as working with other SRE's on automation projects.

Strategy Associate

GoHealth
Chicago
3 weeks ago
GoHealth is looking for an Associate to support in the growth of our organization. The opportunity for impact spreads across our sales strategy, marketing operations, product strategy, growth marketing, customer operations, talent acquisition and technical strategy teams. You will be responsible for collaborating with leaders across the organization to drive initiatives that will support our long-term success and growth. You will focus on using

Strategy Analyst

GoHealth
Chicago
3 weeks ago
GoHealth is looking for an Analyst to support in the growth of our organization. We are seeking a high-energy, insightful Analyst, who will be tasked with using analytics and business insights to support both day-to-day operations of our sales centers and long-term strategic initiatives that will drive the fast growth of GoHealth. Projects will span across the company’s business units and functions, with a focus on using quantitative and

Director, Diversity and Inclusion

GoHealth
Chicago
3 weeks ago
GoHealth is looking for a Director of Diversity and Inclusion to join their team. You will be responsible for the development and implementation of the GoHealth D&I strategy and roadmap to ensure integration throughout the company’s culture, values, and business model. Other duties include developing new programs and practices that effectively increase diversity and providing support to various groups within the organization. Using a combination

IT Support Specialist

GoHealth
Chicago
3 weeks ago
GoHealth is seeking an IT Support Specialist to help maintain a well-functioning technical environment and the in-house technical hardware, software and system support. Members of this team work with a variety of equipment and systems including desktops, laptops, network connectivity, and both Windows and Mac software. In this role you will take pride in proactively fine-tuning our environment to anticipate and avoid technical issues as well as rapidly responding to technical issues impacting end users and key business operations. You will work with our employees to understand their technical needs, perform workstation installations, provide desktop support and system maintenance, troubleshooting connectivity issues, supporting office/email applications, and addressing other network-wide and desktop-level issues.

Analyst, Partner Strategy

GoHealth
Chicago
3 weeks ago
You will assist with and manage a wide variety of tasks and projects, while working cross functionally with other teams and its members to accomplish them. You understand what it takes to complete regular tasks, while at the same time problem solving on projects that are critical to partner performance. You are hardworking and thrive on collaborating with others via excellent communication skills. A quick learner and self-starter, you aren’t afraid to start making your mark immediately within our organization.

Motion Graphic Artist

GoHealth
Chicago
3 weeks ago
On the Creative Production team at GoHealth, an Editor/Motion Graphic Artist will conceptualize and give life to high-quality motion projects for lead generation and DR content. Your technical and creative skills will transform scripts, images, and videos into recognizable graphic elements that move our consumers on TV, OTT, and online digital channels to take action. You will work with marketing managers and creative producers to make decisions

Scrum Master

GoHealth
Chicago
3 weeks ago
GoHealth is looking for a Scrum Master to join our Product Management & Data Science team. You will demonstrate mastery of agile principles and carry a passion for producing results. You will work with our teams daily to remove impediments, ensure understanding of priorities, and to maintain transparency with the broader organization. You will report to our Technical Program Manager. Frequently cited statistics show that women and