Senior Reinsurance Claims Analyst

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Job Summary
CNA is one of the largest Commercial Insurance Companies in the country, headquartered in Chicago, IL with offices across the USA. Globally CNA has over 5,000 employees worldwide and the ability to underwrite and offer our products in over 200 countries. CNA provides Insurance and Reinsurance solutions that allow us and our customers to better manage their risks and grow profitably.
We are seeking a Senior Reinsurance Claims Analyst to join our Facultative Premium team in the Corporate Reinsurance department at CNA. In this role, the ideal candidate will exhibit strong data management, Microsoft excel, and financial reconciliation skills in order manage complex premium invoices, ensure contract accuracy, and interpret reinsurance contract and coverage language. This role partners with external markets to pay and reconcile outstanding premium balances and resolve challenging inquiries. The position works closely with other business units within the company, including Corporate Accounting, Claims, Underwriting, and Business Solutions. Knowledge of direct insurance, reinsurance contracts and industry standards is a plus .
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:

  1. Creates/reconciles premium invoices and loss bordereaux , ensuring proper application of contract guidelines and accuracy through collaboration and report monitoring. Prepares premium disbursements.
  2. Verifies contract set up and accuracy in our sub ledger, completes analysis of contract errors and performs premium and claim calculations (manual and automated) for accurate financial reporting while interfacing with the direct claims areas, Underwriting, Reinsurance Placements or various other internal business partners.
  3. Researches, interprets and analyzes specific facts and applies insurance and reinsurance concepts to understand coverage and liability issues. May prepares clear and concise status reports to the market and manages inquiries as needed.
  4. Monitors errors and aging of outstanding reinsurance balances. Initiates corrective action with business partners to ensure payment is made/received in accordance with contract guidelines and departmental metrics.
  5. Makes recommendations for process improvements considering all aspects of the job along with internal guidelines, compliance and industry standards.
  6. Provides guidance and assistance to less experienced reinsurance claims staff and other functional areas.
  7. Analyzes data, prepares and presents reports to management with recommendations.
  8. Completes appropriate compliance functions to ensure the ethical and financial integrity of transactions. Participates in audits and assists in providing documents and explanation as necessary.
  9. May be responsible for special projects and presentations.


May perform additional duties as assigned.
Reporting Relationship
Manager or above.
Skills, Knowledge & Abilities
1. Solid technical and area specific expertise and knowledge of reinsurance products and services and claims principles, practices and procedures.
2. Strong interpersonal and communication skills. Ability to effectively interact with all levels of CNA's internal and external business partners.
3. Strong analytical and problem solving skills.
4. Ability to deal with ambiguous situations and issues.
5. Ability to exercise independent judgement and effectively resolve reinsurance issues.
6. Knowledge of Microsoft Office Suite and other business-related software.
Education & Experience

  1. Bachelor's degree in Business or Accounting preferred or equivalent experience.
  2. Typically a minimum of three to five years of claims, accounting or reinsurance experience.
  3. Applicable professional designations, or related coursework preferred.
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Location

Located in the heart of the loop, CNA’s headquarters are at 151 N Franklin. With close proximity to both L and Metra stations.

An Insider's view of CNA

How would you describe the company’s work-life balance?

Work-life balance has always been a priority for me. It always will be. CNA’s hybrid working model allows me to not only maximize collaboration with my peers but also take advantage of increased flexibility by combining remote and in-office work. I’m empowered to take control of my schedule based on what works best for me and my team.

Alison Massey

Agile Scrum Master Consultant

How does the company support your career growth?

Throughout my five-year career, I’ve seen CNA value creating thinking and continuous learning. My managers actively encourage me to pursue rewarding professional development opportunities. Those opportunities have had a direct impact on my career growth. At CNA, the opportunities are endless and your career aspirations matter.

Alaina Cole

Underwritting Specialist

What unique initiatives do you have that encourage innovation?

We have an Innovation program and team that designs processes to encourage creative thinking and capture ideas across CNA. In addition to collaborating with and learning from world-class technology partners, we also host events such as our Innovation Summit and Hackathon, which bring winning competition ideas to life in real products and services.

Keith Zhang

Architecture Consulting Director

What's the biggest problem your team is solving?

A primary focus of my team is reducing the time-to-market associated with machine learning models. By leveraging cutting-edge cloud services and streamlining processes, we’re enhancing the model development lifecycle. That enhancement allows us to use efficient, effective predictive analytics when making business decisions.

Ryan Gulden

Senior AI/ML Engineer

What are CNA Perks + Benefits

CNA Benefits Overview

One of the many advantages of working at CNA is the benefits program we offer you and your eligible dependents,
beginning on the first day of your employment. The program features a variety of plans that provide health care
benefits, well-being, disability and survivor protection, and 401(k) savings, among others. Below are highlights
of the offerings.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days
Office Perks
Relocation assistance
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Online course subscriptions available

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