Validations Analyst
Validations Analyst
Yankees, Angels, Eagles, Seahawks, Lollapalooza, Governors Ball, Bonnaroo...the biggest
names in entertainment are our customers. We power the tech behind every t-shirt, hotdog and
drink sold at these venues, and at a global list of other clients that you just wouldn’t believe.
We’re looking for a truly exceptional Validations Analyst with an emphasis on product quality
who is ready to tackle all things operations! Imagine Lollapalooza or a hot Yankees game in the
middle of summer if you couldn’t buy a beer...unacceptable.
This role will work closely with the Product Operations team to ensure we’re delivering a product
that has been thoroughly tested and meets the needs of our customers.
Responsibilities:
● Work closely with the Product team to understand the needs of a particular customer
and work to ensure we’re delivering on their expectations.
● Help design, document and maintain testing and/or validations processes.
● Work to test and validate multiple use cases for each customer's specific workflow.
● Report on common sources of technical issues or questions and make
recommendations to the product team.
● Communicate key insights and findings to the team.
● Constantly be on the lookout for ways to improve monitoring, discover issues and deliver
better value to the customer.
● Collaborate closely with local, nearshore and offshore engineering and ops...we’re all
one team!
● Be approachable and transparent, wear a lot of hats, and always be aware of the big
picture of making Appetize great.
Requirements:
● Previous POS experience preferred.
● Bachelor's degree in computer science, or equivalent experience.
● Strong written and verbal communication skills, and excellent listening skills
● Experience in the Sports & Entertainment industry and/or Restaurant/QSR industry preferred
● Able to work in our Midtown, Atlanta office
What's in it for you:
● Competitive salary.
● Full health, dental, vision, and life insurance.
● 401(k).
● Unlimited vacation.
SpotOn is committed to hiring a diverse workforce. We consider all applicants for employment without regard to race, color, sex, sexual orientation, gender identity, religion, age, national origin, disability, veteran status, or any other basis as prohibited by federal, state or local law.