Creative Director at closerlook, inc.

| Chicago | Remote
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About the job

*Closerlook is based in Chicago and open to remote candidates for this position.


Creative Director


At closerlook, the Creative Director (CD) is charged with guiding the project team and the client to ensure delivery of great creative work that gets results for audience and clients, on time and on budget. Experience with biopharma marketing for infusion or injection therapies, especially in rheumatology or oncology, is specifically requested and preferred.


The CD is the face of closerlook’s creative work to the client or prospective client. The CD is also the creative-team leader of all creative efforts on her accounts.

The Creative Director must have the conceptual chops to develop insight-driven campaigns and treatments and the detail orientation necessary to bring those concepts to life in market as multichannel-marketing programs. The CD ensures that multiple viable, strategically aligned, conceptually-rooted creative options are considered and presented, and ensures that the project team flawlessly executes the selected vision. Then, the Creative Director ensures that their team delivers breakthrough work that gets results.


The Creative Director shapes work in advance of its kickoff by gathering and sharing relevant, inspiring work, reviewing creative briefs, and assisting in estimating work.

In addition to their work on assigned accounts, the Creative Director plays a role in closerlook new-business activities, from ideating and building out potential campaigns to presenting in finalist presentations.


Though the Creative Director is a specialist in copywriting, the right candidate will have a strong working knowledge of content strategy, visual design, user experience, and digital design. Deep experience in digital marketing is a must. Experience as ACD or Creative Director for an agency of record is a plus. Experience with pharmaceutical marketing preferred but not required.

The CD has a passion for ensuring that writing and design complement one another to become greater than the sum of their parts.


The right candidate has a demonstrable history of using data-driven insight to ideate and execute creative of award-winning caliber that achieves business results for clients. They can act as a marketer first and a creative second, when necessary. The right candidate derives enormous creative satisfaction from solving complex problems and thrives in an entrepreneurial environment in which sound decisions must be made amidst ambiguity.


The Creative Director also shares responsibility for building the creative craft capabilities of closerlook’s Chicago-based Creative team.



  • Demonstrates the ability to make creative decisions that are sound both creatively and strategically and can explain those decisions thoughtfully to clients and partners across functions.
  • Understands what kinds of projects demand innovation and which may not
  • Leads internal and client-facing creative meetings, facilitating both clients and agency personnel through the feedback process.
  • Develops staff and delegates responsibilities to free himself or herself to assist with multiple client engagements.
  • Leads the effort to establish, enforce and evolve creative best practices at closerlook.
  • Contributes to creative concept and treatment development for marketing campaigns, even those outside of her assigned accounts.
  • Communicates actively with project teams to keep deliverables on track and on schedule.
  • Supports new business pursuits with creative leadership and execution.
  • Helps to build strong client relationships based on flawless, on-time and on-budget delivery of award-winning-caliber creative work that drives results.
  • Advises clients on business and marketing matters that extend beyond the creative artifact itself.
  • Stays abreast of trends in both design and technology.
  • Pending budget availability, attends conferences, lectures, workshops and reports back to teams with relevant learnings and insights.
  • Participates in development and evolution of the closerlook creative process and closerlook workflow practices.



  • At least 10+ years of experience as a marketing-agency creative.
  • 5+ years of experience as a manager.
  • Experience leading teams to build strategically aligned, multi-channel creative for current and prospective clients.
  • Demonstrates careful attention to detail in every aspect of his or her work.
  • Has demonstrable mastery of English-language style and mechanics.
  • Demonstrates consistent ability to analyze problems, anticipate consequences and eliminate obstacles to successfully complete projects.
  • Exhibits a high level of creative and problem-solving skills with every project they work on
  • Has proven ability to present work to internal and external clients and oversee incorporation of feedback.
  • Has experience making interaction-design/information-architecture/user-experience recommendations.
  • Has a digital portfolio that includes a wide range of interactive work, business-to-business work, some long-form work and a creative concept brought to life across a multichannel campaign.
  • Has a portfolio of agency work that includes strong, campaignable creative concepts
  • Is a team-player with a positive attitude.
  • Experience planning and directing still-photography and motion-media shoots
  • Can motivate a team and calm a team, depending on what the team needs in the moment.
  • Has empathy for the client’s point of view and fosters that empathy across the project team.
  • Possesses the willingness and ability to adapt the work to accommodate new customer insight and client preferences.
  • Experience with biopharma marketing for infusion or injection therapies, especially in rheumatology or oncology, is specifically requested and preferred.



closerlook is a new type of marketing agency that helps biopharma brands make a difference in the lives of patients and those who care for them.

We focus on what matters most—the combination of better patient outcomes and bigger business impact.

Learn more at



At closerlook, equality for all is a core value that’s at the heart of what matters. We believe in building a diverse and inclusive culture across race, age, gender identity, sexual orientation, religion, mental health, and physical ability. We celebrate our differences and champion diverse thinking to drive innovation — in a safe environment so everyone can be their authentic selves. By valuing and promoting our different backgrounds, perspectives, and experiences as strengths, we are positioned to best serve patients, healthcare professionals, and the communities around us.

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A favorite destination for locals and tourists alike, River North is a neighborhood of galleries, shops, niche businesses and a foodie paradise.

An Insider's view of closerlook, inc.

What are some social events your company does?

Funny you should ask, as I am one of the super-secret members of our super-secret MIRTH committee. Basically, we are fun planners. Let’s see, dip/chili/baking contests, random pancake breakfasts, team potlucks, beach day in the middle of winter, and one time we had a hobby horse competition. Oh, and who can forget beer o’clock every Friday?!


Office Manager

What projects are you most excited about?

We are putting a heavy focus on creating progressive web apps since a majority of our end users are mobile users. It allows regular webpages to behave like a native app on a mobile device to make the experience as seamless as possible. We are also focusing on tools for sales reps so they are able to quickly yet effectively engage HCPs.


Interactive Lead, Manager

What are closerlook, inc. Perks + Benefits

Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
All new hires to closerlook will participate in a half day Unconscious Bias training. Currently being offered twice per calendar year to capture new hires.
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
closerwe - our DEI group with our CEO as its Executive sponsor Women's Leadership - our empowerment group open to all of the women at closerlook Allyship - focused on building and being better alli
Hiring Practices that Promote Diversity
closerlook is committed to presenting hiring managers with candidate pools comprised of at least 50% diverse candidates and in we are 2021 launching a diverse internship program.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
closerlook offers both a HDHP/HSA plan and a traditional PPO plan. We offer a generous contribution towards your HSA!
Life Insurance
Pet Insurance
Wellness Programs
onsite yoga, biometrics screenings and much more!
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Maternity leave is paid at 100% for 12 weeks, we also offer a 2 week parental leave. We are thrilled to offer a return to work program, allowing new parents to ease back to work on a modified schedule
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Annual party celebrating our company's birthday, Summer Outings, Holiday Party.
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Promote from within
Mentorship program
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