What Makes Pampered Chef Unique

We aren’t your typical company - we act like owners, seek out learning opportunities, and thrive in an environment of empowerment and accountability. We want the best people who are passionate about driving results and continuing to get better. Our team is guided by our core values and our purpose of enriching lives. We’ve set a clear strategy for growth; we’re focused on driving our reinvention and capitalizing on the numerous opportunities in a growing industry. Our open floor plan and flat organization ensure that you will collaborate across teams and work closely with our leaders. Additionally, we have a unique blend of being a long-term focused, small, agile company backed by the resources of Berkshire Hathaway.

Purpose of the Role

This person will partner with cross-functional team members to design, implement and continuously improve the digital asset management platform. They will participate in the analysis and organization of all digital assets created and uploaded to the DAM. They will collaborate with team leaders on taxonomy structure, metadata, upload and organization of assets, implementation and rollout of DAM, training and troubleshooting. They will also have an in-depth understanding of workflow management and lead the development and deployment of a workflow system for Pampered Chef. They will work closely with technology on how these assets are integrated into digital tools to support our consultants and the continuous improvement of these tools. This role is equal parts management of the DAM tool and the digital tools powered by the API.

Key Responsibilities:

Digital Asset Management - Platform:

• Curate assets through lifecycle—vetting/releasing, monitoring/auditing, and archiving.
• Establish DAM permissions based on role, market-specificity, asset type access.
• Continued outreach for user adoption and engagement.
• Apply library science principles and industry conventions to file naming and folder taxonomy, for standardization and consistency.
• Align to marketing server structure.
• QA marketing collateral (print & digital) prior to release to ensure incorporated assets are aligned to brand standards.
• Reporting on DAM assets back through marketing team to inform future optimization, asset retiring and new asset development
• Owns relationship with DAM tool partner
• Responsible for assigning appropriate metadata for assets to ensure accurate usage rights
• Facilitates retrieval of previously cataloged images/shoots
• Keeps informed of latest Digital Asset Management technology trends and innovations
• Trains creative team on upload, metadata and archival process
• Partner with the Project Management team on updates to workflow tool

Digital Asset Management – Tools:

• Keep up on the direct sales space and tools available to consultants to share their business with end consumers
• Process efficiency solution identification: discovery & advise, business case proposal, measure and report results.
• Manage deadlines for testing enviro, and go-live dates for consultant and consumer sites.
• Continuous improvement of consultants facing tools using Widen API to streamline process and improve consultant experience

Competencies for Success:

• Customer Focus
• Tech Savvy
• Manages Complexity
• Balance Stakeholders
• Optimizes Work
• Communicates Effectively

Measures of Success:

• Global Gross Profit
• Customer File
• Selling Consultants
• Marketing Efficiency

Education and Experience:

• A bachelor’s degree is required.
• 4+ years experience in related field including exposure to a Digital Asset Management system.
• Strong expertise with Widen system preferred
• Knowledge of Adobe Creative Suite (Photoshop, InDesign, Illustrator, Bridge) and MS Office applications required.
• Strong attention to detail
• Very strong organizational skills required.
• Knowledge of web image optimization required.
• Familiarity with design, digital photography, prepress and printing processes - nice to have.
• Aptitude for learning creative elements of publication and marketing material production process required.