Group Creative Director (Financial Services Technology) at Bounteous

| Chicago | Remote
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Bounteous is looking for a Group Creative Director focused on building teams and business growth in the Financial Services space. This person is a strong strategic thinker with proven experience developing and owning thought leadership, and has experience operating both as a leader of client relationships and a leader of pitches. Strengthening the Experience Design practice, fueling teams, and seeking out new opportunities to shape the future of financial, industrial and technology experiences is a core responsibility.

Role and Responsibilities

  • Collaborate with cross-functional leadership teams to identify opportunities to drive business outcomes
  • Define account and program strategy, including oversight and planning across multiple Experience Design workstreams, identify and cultivate new opportunities, support and grow client relationships
  • Drive delivery of high quality client solutions across multiple types of Experience Design engagement.
  • Lead and collaborates within multi-disciplinary teams to create innovative, best-in-class, customer-centric solutions
  • Skillfully balance multiple initiatives simultaneously
  • Support business development through program relationship support, estimation, solutioning, pitch work, and high level staffing plans
  • Lead the development and promotion of clear understanding of the Experience Design competency within the practice and the larger Bounteous organization, including best practices, methodologies, and deliverables
  • Ability to articulate the value of design to any audience
  • Deft familiarity and expertise in Experience Design activities and deliverables including experience strategy, workshop facilitation, customer journeys, experience concepts, visual communication, and brand storytelling.
  • Understand how to recognize and foster talent, guiding personal and professional growth, including Creative Directors
  • Work with resourcing coordinators to staff and cast the right talent to the right projects
  • Fosters experimentation with methods and processes to continuously improve the practice
  • Actively engage in Experience Design communities locally and nationally through public speaking, judging, teaching, and other industry activities
  • Define and model our culture and atmosphere, quality of work, and growth for the next generation of designers

Preferred Qualifications

  • 14+ years of experience as Design professional working on complex challenges with medium-to-large cross disciplinary teams, with a focus on design, user experience, and storytelling
  • 6+ years experience building and leading teams, and mentoring and coaching direct reports
  • A background defining the vision for and delivering end-to-end digital experiences in the Financial, Industrial, and/or Technology space
  • Substantial demonstrable experience presenting, facilitating and leading workshops, and synthesizing data into actionable strategies and projects across programs
  • Deep experience connecting Experience Design work to user satisfaction, business challenges, and brand value
  • Ability to lead engagements to provide a strong voice for Experience Design within blended teams
  • Experience in leading design teams, including planning, creation and moderation
  • Strong background in insight-driven and user-centered design methodology
  • Ability to lead and create Experience Design deliverables and activities with no oversight
  • Understanding of responsive design, mobile design, accessibility issues, and Agile methodology
  • Ability to manage multiple high-profile strategic projects simultaneously 
  • Experience in estimating, pitching, planning, and staffing work
  • Consulting/agency experience is required
  • Working knowledge of current design tools, eg - Figma, Sketch, InVision, remote user testing tools, Adobe Suite; and in-depth knowledge of presentation and admin software, eg - Miro, Keynote, and Microsoft Office products.
  • Excellent communicator with all levels of leadership, management, and staff to achieve desired outcomes and build strong alliances and relationships
  • Excellent listener with a passion for storytelling and user-centered design
  • Clear, charismatic, and compelling presenter
  • BS/BA in Graphic Design, Interaction Design, Digital Design, Visual Communication, or Human-Computer Interaction, or other design-related fields


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Research shows that women and other underrepresented groups apply only if they meet 100% of the criteria of a job posting. If you have passion and intelligence, and possess a technical knack (even if you’re missing some of the above), we encourage you to apply.

Bounteous is focused on promoting an inclusive environment and is proud to be an equal opportunity employer. We celebrate the different viewpoints and experiences our diverse group of team members bring to Bounteous. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law.

Bounteous is willing to sponsor eligible candidates for employment visas.

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Technology we use

  • Engineering
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    • MagentoLanguages
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    • AngularJSFrameworks
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    • IllustratorDesign
    • InVisionDesign
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    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement


We're headquartered in Ravenswood, Chicago, a family-friendly neighborhood that has a plethora of unique shops, restaurants, and breweries!

An Insider's view of Bounteous

What does your typical day look like?

There is no typical day for a Data Scientist. Some days I am heads-down coding 80% of the time; others are filled with multiple client presentations, internal discussions, or even writing a blog post. Being able to utilize my data science knowledge and make an impact on clients' business is an incredibly rewarding experience for me.


Data Scientist

What are Bounteous Perks + Benefits

Bounteous Benefits Overview

Yes, we offer competitive paychecks and annual bonuses, but we also offer top-of-the-line healthcare, vision, dental, disability, and life insurance; flexible spending accounts, including transportation savings; 401(k) benefits; and a take-what-you-need vacation policy. At Bounteous, rewarding our people for a job well done is the most important job we do.

You could say our perks start with free craft brew (including Bounteous' own) at Beer O’clock or with the Friday lunches and snacks all day, every day. Offering flexible working hours and choosing from two comfortable offices in public transportation and restaurant-friendly locations are definite pluses. For some, it’s the shiny new Apple computers and displays. For others, it’s our annual Hackathon, lunch and learn sessions, a tech conference, or certification opportunity. Or maybe it’s simply the camaraderie during an annual 5K, a bunch of coworkers kicking back and playing games during happy hour, a competitive dodgeball tournament, or bringing a date to our annual holiday bash. No matter which is your favorite, Bounteous is never short on perks!

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

First-rate salary, “Take What You Need” vacation policy, and competitive bonus incentives • The opportunity to work side-by-side with smart, passionate team members and to be paired with a Mentor and Career Coach to help you reach your personal and professional development goals! • Amazing, holiday parties and frequent team activities, get-togethers, shindigs, and powwows, including an annual Hackathon! • An incomparable benefits package for you and your family, including: 401(k) retirement; fully paid premiums for healthcare, long-term disability, and life insurance; and dental and vision programs • Opportunities to regularly participate in community volunteer events and our charitable contribution program

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