VillageMD
Chicago, IL
Remote

Instructional Designer at VillageMD

| Remote
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Why VillageMD?

At VillageMD, we're looking for a Instructional Designer to help us transform the way primary care is delivered and how patients are served. As a national leader on the forefront of healthcare, we've partnered with many of today's best primary care physicians. We're equipping them with the latest digital tools. Empowering them with proven strategies and support. Inspiring them with better practices and consistent results.

We're creating care that's more accessible. Effective. Efficient. With solutions that are value-based, physician-driven and patient-centered. To accomplish this, we're looking for individuals who share our sense of excellence, are ready to embrace change, and never settle for the status quo. Individuals who have the confidence to lead but the humility to never stop learning.

Could this be you?

As an Instructional Design Specialist for the Medical Education teamyou will build our clinical learning courses. You will be responsible for the design and development of engaging, learner-centered courses and materials in a variety of formats including traditional classroom-based instruction, synchronous remote learning, blended classroom learning, interactive e-learning, microlearning, videos, webinars, podcasts, job aides, simulation, and resource materials. You will have the ability to create courses from scratch, as well as optimize existing ones.  

How you can make a difference

  • Collaborate with subject matter experts to create innovative, interactive, and efficient educational/training programs incorporating multiple learning formats  
  • Structure course content and create engaging learning activities that enhances retention and knowledge transfer 
  • Work with subject matter experts to identify instructional end goals and create content that meets them 
  • Partner with team leads to determine and recommend the proper approach to design, develop, and implement learning deliverables. 
  • Storyboard and visualize instructional graphics, the user experience, and the finished product
  • Apply tested instructional design theories, practice, and methods to provide exercises and activities that enhance the learning process 
  • Create supporting material/media (agendas, schedules, trainer and participant guides, audio, video, simulations, role plays, job aids, etc) 
  • Decide on the criteria used to evaluate learner’s performance and develop assessment instruments 
  • Write scripts and talking points for facilitators in eLearning modules and videos. 
  • Maintain course and project documentation  
  • Gather, review, and create summaries of the training evaluations. 

Skills for success

  • Proven working experience in instructional design and with instructional technology 
  • Excellent knowledge of adult learning theories and instructional design models 
  • You are skilled at creating high level, engaging learning experiences and are knowledgeable in assessments and evaluation methods 
  • Strong communication skills with consistent and timely follow up  
  • Demonstrated organizational skills, ability to multitask and deliver quality projects 
  • Experience working with clinical and technical subject matter experts  
  • Develop innovative approaches that incorporate industry trends and best practices. 
  • Thrive in a fast-paced environment, find peace in chaos, and absorb information quickly. 
  • A low ego and optimistic outlook. 

Experience to drive change

  • Bachelor’s degree degree in instructional design, adult education or similar  
  • 3-5 years’ experience in instructional/curriculum design preferably in the healthcare industry 
  • Proficiency with Articulate, Captivate, Camtasia and at least one Learning Management System 
  • Lesson and curriculum planning experience for multiple formats including ILT, VILT and eLearning. 
  • Strong project management skills  
  • Experience with multimedia development/editing software (e.g., image, audio, video editing, animation) a plus  
  • Ability to write effective copy, instructional text, facilitator and participant guides, audio scripts/video scripts for varied target audiences.  
  • Basic HTML and Flash programming knowledge 

How you will thrive

In addition to competitive salaries, a 401k program with company match, bonus and a valuable health benefits package, VillageMD offers paid parental leave, pre-tax savings on commuter expenses, and generous paid time off. You work in a highly-collaborative, conscientious, forward-thinking environment that welcomes your experience and enables you to make a significant impact from Day 1.

Most importantly, you make a difference. You see a clear connection between your daily work on VillageMD products and services and the advancement of innovative solutions and improved quality of healthcare for providers and patients.

Our unique VillageMD culture – how inclusion and diversity make the difference

At VillageMD, we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at VillageMD are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

Those seeking employment at VillageMD are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Explore your future with VillageMD today.

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Where we are

We are in the heart of downtown Chicago - accessible to all trains and plenty of food/drink options nearby!

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • FlaskFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • Neo4jDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • TeradataDatabases
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What are VillageMD Perks + Benefits

VillageMD Benefits Overview

We offer competitive bonus, great benefits, generous PTO, strong parental leave policy, and 401k with a match. We are conveniently located near Metra and L trains, and offer commuter benefits. We offer schedule flexibility and work from home options. And, last but certainly not least: loads of snacks and fresh ground whole bean coffee!

Culture
Volunteer in local community
Partners with Nonprofits
Eat lunch together
Intracompany committees
Daily stand up
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Customized development tracks

An Insider's view of VillageMD

What's the biggest problem your team is solving?

Aggregating disparate sets into one consumable interface is difficult. We constantly think about how to solve it faster and better while keeping it flexible and scalable.

Mario

Principal Software Engineer

What makes someone successful on your team?

It’s an individual’s willingness to get into the details, fully understand the current path to delivery, and think critically about the problems that face providers today that will make them successful at VillageMD.

Dave

Director, Product Development

What’s the vibe like in the office?

The office vibe is centered on holding our work to high standards while maintaining an environment focused on fun and collaboration. My coworkers and I will often be working on completely unrelated projects, but when we hit a roadblock we step back and ask each other for feedback and help. That’s usually when we find the best solutions.

Emily

Healthcare Informatics Analyst

VillageMD Careers in Chicago
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Full Stack Software Engineer

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Built and implemented a windows agent that synchronizes data over a distributed network. Built an event sourcing engine using Kafka that triggers automated workflows and user alerts. Built an event processing pipeline that creates micro batches to load into our data platform.

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We are looking for a Recruiter who will focus on strategic outreach and relationship cultivation to join our Talent Acquisition team in support of growing our Village Medical line of business. In this newly created and highly collaborative role, you will help the business scale by executing data-driven marketing strategies in existing and emerging markets to build brand awareness and cultivate relationships with prospective physician talent pools. You will coordinate across several internal teams and stakeholders to expertly introduce and represent our brand, value proposition for providers and opportunities across markets. You’ll be integral in building our prospect funnel and partnering seamlessly with in-market Business Development to successfully convert marketing strategies into scalable frameworks that will allow us to meet growth targets, recruit engaged physicians who are committed to our model of care, and ultimately reach more patients. This is a fast-paced role with a high-growth company and a fun and exciting team. You may need to jump in to support other priorities and new initiatives across our Talent Acquisition and Business Development teams at times, so flexibility and a desire to get stuff done is critical to success.

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Collaborate with technology and clinical leadership to create a truly stand-out employee experience – How do we make employees lives better with technology?   Analyze existing processes and methodologies to determine opportunities for process improvements that are scalable and leverages automation / orchestration.    Leverage Lean methodologies for continuous improvement & standardization; as well as team-up with clinical ops and tech teams to streamline processes and champion cross-functional service improvement plans.    Own and manage employee onboarding and offboarding process & ensure defect free experience as well as compliance adherence. Design & Run Employee Services Program. Review End User Technology and propose improvements.

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At VillageMD, we're looking for a Salesforce Technical Architect to help us transform the way primary care is delivered and how patients are served. As a national leader on the forefront of healthcare, we've partnered with many of today's best primary care physicians. We're equipping them with the latest digital tools. Empowering them with proven strategies and support. Inspiring them with better practices and consistent results.

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Responsible for Athena Provider Workflow training department, including managing development and delivery of all Athena Provider Workflow training curriculum, environments and classes for all Athena Provider Workflow implementations. Oversees coordinating implementation training schedules and access and build of training facilities during implementations. Identifies, manages and schedules any ongoing enhancement, workflow change, and remedial training needed across all application users.

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As an integral member of the VillageMD Finance team, you will work closely with the Finance Team, VP – Finance, the CFO and Operational Leadership to support the Value Based Care (VBC) market finance team in annual budgeting, quarterly forecasting, market management and leadership reporting, and ad-hoc analysis to support market leadership decision making. Additionally, the Senior Analyst will support inorganic and organic market growth and scaling initiatives for supported markets.

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Director, Content Development

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At VillageMD, we are looking for a Director, Content Development to help us transform the way primary care is delivered and how patients are served. As a national leader on the forefront of healthcare, we have partnered with leading primary care physicians across the country. As partners in value-based care delivery, we are empowering our provider network with a proven clinical model of care supported by the required teams, technology solutions and processes to drive consistent, proactive, and high-quality patient care.

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As Head of Research and Development, you work directly with executive leadership to advance VillageMD's strategic vision and innovative patient-centric care model through clinical discovery. You play a central role in organizational success as you take responsibility for the design and direction of all VillageMD clinical trials, from protocol development and clinical trial discussions with regulatory authorities to the development of timelines and budgets that support and reflect VillageMD's financial priorities and goals. You lead a cross-functional team of experts in data and scientific research as you translate strategic business objectives into clinical requirements and guide the interpretation and documentation of clinical results for regulatory submissions and publication. You build upon and expand VillageMD's professional collaborations with external clinical investigators, researchers and industry thought-leaders to optimize the performance of clinical development programs. You translate complex clinical findings and research discoveries into actionable, strategic insights to further VillageMD, our physician partners, and the patients they serve.

Director, Security Operations

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The Director, Security Operations  will plan, direct and control the functions and operations of the Security Operations Center (SOC). To monitor and analyze security incidents to protect information and assets from unauthorized access, misuse, modification or destruction. Develop and maintain an incident response program to address all security incidents and ensure timely escalation to appropriate business units for validation/investigation. To ensure adherence to regulatory compliance, federal and state laws governing information security, customer identification program, personal identifiable information and assets. Monitor all intelligence sources to identify potential threats/compromises which may target the client and develop proactive strategies to minimize the impact of these threats.

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At VillageMD, we're looking for an Assistant General Counsel of New Markets and Growth to help us transform the way primary care is delivered and how patients are served. As a national leader on the forefront of healthcare, we've partnered with many of today's best primary care physicians. We're equipping them with the latest digital tools. Empowering them with proven strategies and support. Inspiring them with better practices and consistent results.

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We are growing our Talent Acquisition team, and looking for an experienced Senior Clinical Recruiter to join us in our mission. Our recruiters are key partners to our business leaders who drive value through operational excellence and constant innovation to help us scale our teams creatively and efficiently in a highly competitive landscape. As an integral member of our team, you would be developing and implementing sourcing and recruitment strategies for key clinical roles in partnership with leaders of new lines of business, while also managing clinical recruiting needs across our existing markets. You’ll be trusted to own and drive a strategic partnership with business leaders and to attract and hire exceptional talent with a focus on our core values of Getting Stuff Done, Innovation, and Building Trust.   

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Join VillageMD as Senior Manager of Marketing based in Chicago or Remote. Join the frontlines of today's healthcare transformation Why VillageMD? At VillageMD, we're looking for a Senior Manager of Marketing to help us transform the way primary care is delivered and how patients are served. As a national leader on the forefront of healthcare, we've partnered with many of today's best primary care physicians. We're equipping them with the latest

Actuarial Analyst

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As an Actuarial Analyst you will join VillageMD growing actuarial department.  Where we are bringing actuarial knowledge to help improve VillageMD’s performance in Value Based Contracts with payers.  You will help develop models that improve the health of our patients and the communities within they live.

Technology Risk Analyst

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Own ten projects to design and implement best-in-class data processing enabling clean data flow directly to our data model and on to our presentation layer. Work with analytics, engineering and operations to design and implement a new analytics product that supports improving patient health. Design a new concept within our data model to meet a new operational or analytical need.

Director, Clinic Acquisition for Technology

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Chicago
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Work with large and small practices through the acquisition process, tracking diligence, risks, and planning. Build confidence with practices through a strategic information gathering and engagement process, looping in the implementation and support teams to answer any questions and paint the picture of what success at Village Medical looks like. Create and refine the clinic diligence process to facilitate and streamline intake and distribution of information, coordinating with cross-functional teams to increase appropriate information sharing. Own the transition to IT and the implementation team creating a post-sign transition process to set us up for success. Optimize communication to create appropriate clarity on status of multiple, concurrent acquisition projects of varying size and scope.

Coordinator, Clinic Technology Launch

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Chicago
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Our Clinic Technology Launch team is integral to the delivery of these solutions by focusing on the opening of our Village Medical clinics. The Clinic Technology Launch team oversees the coordination and execution of all technology aspects of the launch process, working hand in hand with business owners, clinic staff, technology experts, and the clinical applications team to facilitate a smooth and successful launch. 

Financial Reporting Manager

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Chicago
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As an integral member of the VillageMD Finance team, you will partner with our Controller and Finance team members in leading the review and compliance of existing and proposed regulations, and the preparation of quarterly and annual reports, while providing guidance to the organization.  In this role, you will experience a broad exposure to many areas within VillageMD and the opportunity to learn in grow in a fast paced and explosively growing entity. 

Medical Receptionist

VillageMD
Chicago
2 weeks ago
Reporting to the Practice Administrator, the Medical Receptionist is responsible for ensuring easy, efficient, and service-oriented check-in and check-out process at the practice. This individual will be responsible for patient registration, check-in and check-out as well as answering calls, creating patient encounters, scheduling appointments. He/she will ensure accurate data entry in necessary practice systems as well as filing insurance claims and patient account follow up. He/she will also be accountable for regular reporting requests that support practice operations and appropriate patient communication.

Clinical Applications Analyst - Implementation Project Management (Central Region)

VillageMD
Chicago
2 weeks ago
As a clinical applications analyst, you are responsible for the overall direction, management, communication, coordination of status reports and accountability of all Clinical Applications team work efforts.  You will focus on tasks related to configuration, execution, implementation or maintenance of the EMR and other ancillary clinical application integrations.  You will ensure projects are on time and adheres to high quality standards and meets customer expectations.  You will be responsible for keeping track of key milestones and adjust project plans and/or resources to meet the needs of the project.  Projects will be within multiple interdependencies and of high impact to the business.

Clinical Applications Analyst - Training (Central Region)

VillageMD
Chicago
2 weeks ago
As a clinical applications analyst, you are responsible for the design, development and facilitation of the EMR standard training to clinical and non-clinical staff nationwide. You’re responsible for training delivery methods including self-guided learning, live webinars and on-site training.  You will assist clinical and non-clinical staff with adoption of new functionality and re-design of standard workflow to reflect best practices set by the Clinical Operations team. 

EZ-CAP Configuration Specialist

VillageMD
Remote
2 weeks ago
You will be responsible for accurate and timely configuration and maintenance of EZCap, the core managed care and claim processing system as it relates to both contracted and non-contracted providers. This involves utilizing configuration utilities/tools that updates mass amounts of data.  

Medical Claims Specialist

VillageMD
Remote
2 weeks ago
As a Claims Specialist, the position researches and processes institutional and professional claims. Provides subject matter expertise to departmental and corporate projects, analyzing and performing root cause analysis on all types of claims issues and adjustments. Serve as a primary point of contact to resolve issues requiring any and all other departments outside of Claims.

Senior Analyst, Risk Adjustment

VillageMD
Chicago
2 weeks ago
In this role, you will operate as a cross-market analytical consultant to internal stakeholders focusing on our Medicare Advantage risk adjustment activity and supplemental submission process. As our organization continues to grow, so do the opportunities to develop your skills and gain exposure to different areas of our business and model of care. This person will be a member of our Operations Analytics team and can be based in Chicago, IL or Richmond, VA or telecommute (for the right candidate).

Physician Recruitment Coordinator

VillageMD
Chicago
3 weeks ago
In this role, the Talent Coordinator will partner with our VillageMD Talent team to drive key initiatives fostering a best-in-class experience for candidates and employees alike throughout their VillageMD journey. An essential contributor to our team, the Talent Coordinator will work across the Talent team to provide the support needed to deliver on critical initiates. You’ll be trusted to own a variety of projects and drive process improvement with a focus on our core values of Getting Stuff Done, Innovation and Building Relationships.

Manager, Clinical Initiatives | Digital

VillageMD
Remote
3 weeks ago
As Manager, Clinical Initiatives | Digital, you will play an integral role in evaluating and prioritizing opportunities for additional digital capabilities to further enhance VillageMD’s proactive, high-touch clinical model. Working closely with clinical leadership, you will support the development, evaluation, and prioritization of clinical use cases that will serve as the foundation for the digital roadmap and development plan. In this role, you will be expected to work across different functional teams to ensure all milestones and deliverables are completed within expected timelines.  

Product Manager

VillageMD
Remote
3 weeks ago
Why VillageMD? At VillageMD, we're looking for a Product Manager to help us transform the way primary care is delivered and how patients are served. As a national leader on the forefront of healthcare, we've partnered with many of today's best primary care physicians. We're equipping them with the latest digital tools. Empowering them with proven strategies and support. Inspiring them with better practices and consistent results. We're creating

Software Engineering Manager

VillageMD
Chicago
3 weeks ago
As a Software Engineering Manager, you will work across our entire company to develop teams, build culture, and drive larger organizational goals. We are seeking someone who is a technical expert and people manager. The Software Engineering Manager will focus on developing talent and building systems that scale from both an operational and an organizational perspective.