GoHealth
We're disrupting the health insurance industry with our digital platform.
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Instructional Designer

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Our Instructional Designers help solve business problems through learning and development. As a member of our Instructional Design team, you will be responsible for designing, developing and maintaining curricula and programs used to train employees in a variety of functions. Conducts needs assessments, selects instructional models, and designs instructional content. The scope of responsibilities also includes development of instructional materials in consultation with subject matter experts. Curates content and teaches experts how to generate and share content. Ensures that instructional programs are effectively implemented. Evaluates content and adjusts as required. Conducts standard to moderately complex instructional design project. 

The Instructional Designer will oversee the design of agent and leadership development training programs with measurable performance outcomes. These programs and learning approaches will align with our needs and remain in tune with GoHealth’s sales-driven culture. This is a growing department and your expertise on developing training programs will have an impact on the growth of 2,000+ sales agents. This is a great role for someone that enjoys seeing their work being implemented throughout a growing company. You will report to the Instructional Design Manager.

Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. GoHealth encourages you to break that statistic and to apply. No one ever meets 100% of the qualifications. We look forward to your application.

Responsibilities:

  • Act as a learning consultant to the business by identifying gaps and recommending learning solutions
  • Collaborate with subject matter professionals on course design and development to translate business content into learner-centered experiences
  • Determine training programs effectiveness and suggest improvements
  • Apply current instructional design theory and best practices to create effective learning and training products.
  • Work with subject matter experts and clients to collect necessary information to design and develop education solutions
  • Design and develop highly effective training curriculum that adheres to current instructional design theory, adult learning principles, and best practices
  • Create blended learning solutions, including e-learnings, microlearnings, simulations, gamification, facilitator and participant guides, process documentation, infographics, and coaching and job aids
  • Collaborate with leadership team and business subject matter experts to design large-scale, engaging learning that enhances business performance, with minimal support
  • Review and continuously improve existing training content based on feedback from agents and sales leadership
  • Design and develop learning for continuing education program that addresses business needs to ensure KPI and metrics are met
  • Build assessments that gauge if critical skills and competencies are met

Skills & Experience:

  • 5+ years instructional design experience
  • Experience using e-Learning software to create learning experiences (Rise, Storyline, and/or Captivate)
  • Be able to work cross functionally with our internal and external resources in order to develop project deliverables.
  • Ability to handle multiple projects concurrently.
  • Exceptional attention-to-detail and organization skills
  • Ability to translate complex information into easily understandable content
  • Strong verbal and written communication skills
  • Excellent relationship building skills

Benefits & Perks:

  • Open vacation policy because work life balance is important
  • 401k program with company match
  • Employee Stock Purchase Program
  • Medical, dental, vision, and life insurance benefits
  • Paid maternity and paternity leave
  • Professional growth opportunities
  • Generous employee referral bonuses
  • Employee Resource Groups
  • Work from Home Stipend
  • GoHealth is an Equal Opportunity Employer

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What are GoHealth Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Unconscious bias training is completed by all employees and key leaders.
Diversity manifesto
Diversity employee resource groups
At GoHealth you will find a very interactive Women@GoHealth, WomeninSales, Black Lives Matter ERGs to name a few. We continue to empower employees to create employee resource groups within
Hiring practices that promote diversity
From our gender neutralized job descriptions that encourage women and underrepresented groups to apply,to our interview practices, GoHealth strives to promote diversity when hiring.
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
GoHealth provides all employees access to our Employee Assistance Program (EAP) which provides well being and financial assistance. Our open PTO policy is also available for mental health days.
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
We have recently become public and will allow employees to purchase stock during certain times.
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
We provide 6 weeks of paid recovery time for new mom's and two weeks of bonding time to all new parents.
Family medical leave
Company sponsored family events
Pre-COVID 19, GoHealth sponsored children's day by celebrating GoHealth families.
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Our employees are encouraged to use our open PTO policy towards volunteering.
Paid holidays
Paid sick days
Employees can use our open PTO policy towards sick leave.
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Pet friendly
Recreational clubs
We have runners groups, volleyball groups and other
Fitness stipend
Home-office stipend for remote employees
All GoHealth employees receive a work from home stipend to improve their WFH environment.
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Access to LinkedIn Learning has been provided to all employees as part of their professional and personal growth.
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

In addition to virtual company wide sponsored Health & Wellness Initiatives, employee referral bonuses, open vacation policy, we offer a work from home stipend to all new employees. We know that this pandemic has been difficult and working from home is a change. Every new employee receives access to a Work From Hope stipend to purchase items that will make your work from home experience much more comfortable.

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