Root Inc.
Simplifying the everyday services people need.

Instructional Designer at Root Inc.

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The Position.
  • The Instructional Designer will oversee the process for analysis, design, development, implementation, and evaluation of learning and development programs.
  • This is a collaborative role, where you will identify the wants and needs of various stakeholders and at times, present points of view that persuade others to shift their thinking and action to enable them to achieve their desired learning objectives.
  • You will research best practices and methodologies in the field and scale these solutions throughout the organization. We are looking to you to establish productive relationships with the vertical business leaders, thus enabling you to anticipate and fulfill the unique learning needs of each business unit.
  • In this role, you will be responsible for ensuring a best-in-class experience for all learners by bringing a wealth of knowledge and best practices on instructional design, digital, blended and social learning as well as measuring performance improvement. You will have the opportunity to meet the unique needs of our customers by possessing an in-depth understanding of each business line.
What you'll be doing.
  • Assess individual department learning needs and develop quality interactive training documents and/or blended learning outcomes (such as eLearning, videos and podcasts) for corporate-wide implementation
  • Follow current instructional design methodologies that include needs analysis, design, development, testing and deployment cycles
  • Participate in the ongoing design and integration of onboarding and job skills into a curriculum for each main job function within sales, service and systems integration
  • Research and identify the best emerging instructional and web technologies for delivering training content within a diverse, worldwide organization, including individual training, group instruction, online, and workshops
  • Select or develop teaching aids such as operating procedures, training handbooks, demonstration models, multimedia visual aids, or tutorials
  • Work closely with internal and external subject-matter experts throughout the organization to validate training deliverables and learning solutions
  • Create and maintain the resources to support internal and external learning programs outlined in the corporate learning plans
  • Maintain an L&D project log by adding, updating, and completing all entries that pertain to documentation assignments requiring instructional design or eLearning
  • Develop assessments to accommodate learning that measure progress and training effectiveness; make recommendations for improvement
  • Responsible for updating and maintaining learning content in the current Learning Management System
  • Collaborate and provide mentoring for L&D team members
What we're looking for.
  • BA/BS in Instructional Design, Education, Adult Learning or related field required; specialized training in instructional design methodologies required
  • 5+ years instructional design and project management experience; web-based training design or other related field preferred
  • Demonstrate experience creating high-quality, high-impact, professional learning & development content
  • 4+ years demonstrated experience leveraging modern Learning Management Systems
  • Familiarity with tools including LMS, Content Management Systems, Assessment Engines and Web Applications; strong knowledge of authoring technologies, design tools, and multimedia applications, such as Articulate, Adobe Captivate, Adobe Photoshop, Adobe Premier, Microsoft SharePoint, CSS, HTML, JAVA script, XML, SCORM
  • Experience operating in a complex matrix business environment
  • Direct, recent experience with e-learning development standards, curriculum design, training methodologies, and online education
  • Strong platform and interpersonal skills for interacting with all levels of the organization; excellent verbal and written communication skills with a demonstrated ability to write clear, concise and creative training documentation
  • Strong Project Management skills and the ability to plan, organize and successfully coordinate multiple priorities to meet all deadlines and deliverables
  • Ability to conduct research into course development and delivery concepts, as well as technical software issues
  • Demonstrated ability to maintain strict confidentiality and handle sensitive matters with discretion
  • Ability to accept and provide constructive feedback in a professional manner
  • Positive attitude, attention to detail and customer service focus

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Where we are


Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • React NativeLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases

What are Root Inc. Perks + Benefits

Root Inc. Benefits Overview

Our benefits exist to support exceptional employees in doing their very best work. We have full health, vision, dental insurance and we cover 100% of the premiums for employees and 75% for dependants.

Partners with Nonprofits
Friends outside of work
Intracompany committees
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Dedicated Diversity/Inclusion Staff
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Root employees can contribute up to $2700 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
A health insurance plan that provides for you and your family.
Life Insurance
Employer-paid for life insurance is equal to 60% times an employee's annual salary.
Pet Insurance
Pet insurance that protects your four-legged loved ones.
Mental Health Benefits
Retirement & Stock Options Benefits
Company Equity
Root offers incentive stock options that vest over a 4-year period for all of our Engineering roles.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. Root also provides 6 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Root provides employees with a flexible work schedule but our core hours are generally 9-5.
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Root has a continuing education budget for conferences, online resources, and certifications that are related to their work.
Tuition Reimbursement
Diversity Program
Lunch and learns
Root hosts weekly lunch and learns from
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
We have 12 hack days a year for engineers to explore new technologies or build things that aren't prioritized on our product roadmap but pique their interest.
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

Our carefully curated benefits and perks exist to empower our employees to do their very best work by bringing their authentic selves to work every day.

An Insider's view of Root Inc.

What does your typical day look like?

A quick standup followed by opportunities for both pairing and soloing. Maybe an occasional design meeting or retrospective. My team sits at the intersection of a lot of technologies so the day-to-day work varies. There's time carved out to learn technologies that are new to me and to help lead others with the technologies that I already know well.


Senior Software Engineer

How does the company support your career growth?

I think the emphasis on team rather than personal responsibility makes Root a great place to grow. Engineers aren't concerned with producing their "own" work at the exclusion of helping others. Engineers at Root also just love problem-solving and step up to whatever problems I come to them with.


Software Engineer

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