Braze
Where your passion is welcome and your impact is real.
Hybrid

Product Designer, Internal Tools

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WHO WE ARE

Braze delivers customer experiences across email, mobile, SMS, and web. Customers, including Burger King, Delivery Hero, HBO Max, Mercari, and Venmo, use the Braze platform to facilitate real-time experiences between brands and consumers in a more authentic and human way. And we do it at scale – each month, hundreds of billions of messages are sent to a network of over 3 billion active users through Braze.

Need more proof? Braze was named a Leader in the Forrester Wave™: Cross-Channel Campaign Management (Independent Platforms), Q3 2021, and was named to the Forbes Cloud 100 list for the fourth consecutive year. The company has also been selected as one of Fortune’s Best Workplace for Millennials in 2021, and was ranked #20 on Fortune’s Best Medium Sized Workplaces in 2021. Braze is certified as a Great Place to Work in the UK and the U.S. and is recognized as one of the UK's Best Workplaces for Women.

WHAT WE'RE LOOKING FOR

Do you love to help teams uncover patterns and solve problems? Are you always looking for ways to optimize and improve upon the way you and your teams work? Does the idea of designing both products and services sound energizing? Does the idea of having your users be your colleagues that you can both help and collaborate with sound refreshing? We are seeking a product designer who loves to partner with product management, engineering, and business colleagues to innovate on the tools and frameworks to make our internal teams more agile, informed, empowered, and efficient. If this sounds like you, let’s talk!

WHAT YOU'LL DO

You will be working within a cross-functional product team dedicated to unifying internal tools and unlocking efficiencies and innovations that allow all Braze employees to be more productive, share information, manage, and collaborate. You will help to design an internal collaborative tooling framework that allows teams to build new tools and open new creative possibilities. You will also help design the service and governance of that model including documentation and guidance for teams to follow as they build tools using the framework. In addition, you will help identify and create new innovative tools to optimize workflows and help our teams work better together. Your users will be your colleagues, which gives you direct access into not only their problem spaces, but also endless opportunities to collaborate to reimagine what’s possible. To be successful, your work will include user research, product design, service design, and a lot of creativity. You will collaborate closely with product managers, user researchers, engineers, your fellow designers, and engage with colleagues across the entire organization. 

WHO YOU ARE

  • A collaborative designer; you seek the truth with partners
  • An evidence-based decision maker; you identify problems to solve that add value via user research
  • A framer for creative solutions; you contextualize the problem space in people’s journeys
  • At ease with ambiguity; you learn through experimentation to find clarity
  • A clear communicator; you articulate design decisions, their constraints, trade offs, and risks
  • A dedicated craftsperson; you use your skills of wire-framing, prototyping, and interaction design to create a great user experience
  • A growth-oriented Individual Contributor; You have a few years under your belt and are focused on expanding your broad proficiency of skills and career

BONUS

  • Experience designing front-end, back-end, or design system frameworks
  • Experience with service design and enablement documentation
  • Experience with any aspect of lifecycle marketing
  • Experience working on SaaS products
  • Experience working in an Agile organization, working in cross-functional teams / pods / verticals
  • Prior experience at high-growth startups

WHAT WE OFFER

  • Competitive compensation that includes equity
  • Generous time off policy to balance your work and life, including paid parental leave
  • Competitive medical, dental, and vision coverage for you and your dependents
  • Collaborative, transparent, and fun loving office culture

If you are a California resident subject to the California Consumer Privacy Act, click here to understand how Braze processes your personal information and how you can exercise your rights.

If you are located in the EU or UK visit our privacy policy to understand how Braze processes your personal information and how you can exercise your rights.

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What are Braze Perks + Benefits

Braze Benefits Overview

At Braze, we are dedicated to providing our team members with exceptional medical, dental, vision, and mental health plans, because we are firmly committed to a healthy environment for our team.

We are committed to supporting your personal and family needs by providing family forming benefits, equal paid parental leave for both birthing and non-birthing parents, including adoption and surrogacy, in addition to back-up childcare so you can focus your energy on your growing family.

We know just how important work-life harmony is.To facilitate this, we've implemented a flexible paid time-off policy that empowers you to align your work and personal life in the way that suits you best.

Your future matters to us, which is why we've designed regionally customized programs such as 401(k) employer matching through Fidelity for our US employees, starting from day one of your employment with us.

In addition to our 401(k) program, Braze partners with the Origin Financial Wellness Platform, a valuable service designed to bolster and optimize their financial well-being. This platform includes a variety of tools, resources, and guidance, empowering employees to manage their finances with greater efficacy, make informed financial choices, progress toward their financial objectives, and ultimately enhance their financial health.

In an effort to continuously foster a fair and inclusive workplace, equity is extended to all full-time employees, regardless of their role or tenure. As we grow and succeed, you do, too.

We are also passionate about supporting your professional growth and development through structured career pathing, the resources available through the Braze University learning platform, LinkedIn Learning, mentorship opportunities, and tuition reimbursement.

Your success is our success – we're here to empower you to achieve your full potential, embrace what you’re passionate about and ignite your career.

Culture
Volunteer in local community
In addition to volunteering in our communities globally, our Braze Cares program focuses on charitable giving. Employees can curate donation funds to support causes and Braze matches $100 per employee
Partners with nonprofits
We have a partnership in NYC with New York Edge, a nonprofit bridging the opportunity gap among underserved students by providing programs to improve academic performance, health & wellness & more.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
We have 10 ERGS that represent diverse affinity groups: Asians@Braze, Black@Braze, Brown@Braze, Elle@Braze, Healthy Minds@Braze, Jews@Braze, Muslim@Braze, Parents@Braze, Pride@Braze, and ¡Somos!.
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Childcare benefits
Generous parental leave
16 weeks of equal Growing Family Leave to welcome a new child, plus a flexible ramp back to work plan.
Return-to-work program post parental leave
Fertility benefits
Braze will reimburse $5,000 annually ($25k lifetime max) for eligible family formation benefits including fertility testing, adoption, surrogacy, egg freezing (and more!) for you and your partner.
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Professional Development
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Online course subscriptions available

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