Senior Product Designer, Customer Growth
Company Description
As an Etsy employee, you can do the work you love, be yourself, and make an impact in the lives of millions. Our commitments to diversity and inclusion, team culture and the spaces where we work all reflect our mission to keep commerce human.
Job Description
What’s the role?
We’re looking for an experienced Product Designer to support a variety of projects across our Seller Advertising and Marketing teams. This may include projects like helping our sellers better understand where their advertising traffic is coming from to tools to help Etsy affiliates promote favorite products and drive sales for Etsy sellers. You’ll be designing experiences across all of Etsy, including for our buyers, sellers, and internal users. We’re looking for you to bring a proven set of processes for solving different types of problems and to know when to apply the right tool for the job.
What’s product design like at Etsy?
Typically, product designers at Etsy work in a squad with a product manager, 3-5 engineers, researcher and analyst. Together they drive their own part of Etsy, deliver solutions to challenging problems and get feedback directly from customers.
Day to day, it looks like:
Discovering insights, opportunities, and requirements
Testing prototypes and hypotheses with users to collect feedback
Launching experiments and evaluating how they perform and how to iterate
Presenting your work to peers and leadership, async and in-person
Taking part in weekly design critiques, workshops, all hands and squad meetings
Thinking and writing about your process and documenting your decisions
Qualifications
Senior level at Etsy means:
You can run independently or give direction to designers within your team
You can lead workshops and effectively align the group around a vision and approach
You have a track record of designing complex flows and customer journeys
You can think and design at a system level, not just interface elements or pages
You’ll regularly make use of your soft skills: listening, negotiating, decision-making
You’ll spend time providing mentorship to other designers
You’ll play a key part in hiring, onboarding, and improving our team’s culture and engagement
Qualities we value in designers:
Effective articulation of ideas and design solutions
Expressing feedback with kindness and candor
Tolerance for ambiguity and healthy curiosity
Translation of quantitative & qualitative insights into design decisions
Contribution to our culture: motivation, optimism, quality, integrity
Additional Information
At Etsy, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. Etsy is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skillsets.