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Summary
As Senior Product Designer, Data and Personalization, you will be responsible for applying Product Design best practices to innovate, envision & support digital experiences of analytic tools and personalization platform. The Senior Product Designer will define and design user interfaces, architecture, and the interaction and visual design patterns for end-to-end digital enterprise experiences, working collaboratively with UX Research, Engineering and Product to elevate and evolve the design practice.
The ideal candidate is a creative, passionate, pragmatic thinker that can identify opportunities to solve problems and analyze user behaviors to create innovative experiences in a fast-paced environment. Ideal candidates will have experience breaking down walls between design, engineering, and product. This professional will play a pivotal role in making sure design has a seat at the table throughout the product lifecycle of a cross-functional product team. This role will partner closely with UX research, engineering and product management peers, as well as data analytics to elevate the enterprise experience across Hyatt.
Reporting to the Director of Product Design, Enabling Platforms, this is a decision-making role responsible for the ideation, development, prioritization, execution, and delivery of digital experiences across the end-to-end user journey.
Responsibilities• Builds and maintains relationships with key stakeholders. Works collaboratively with UX Research, Engineering and Product Management, to elevate and evolve the customer experience and deliver useful, usable and delightful experiences to users. Consistently and clearly communicate status to Digital leadership and business stakeholders.• Make recommendations, conducts planning and strategic activities; research and recommends new offerings and solutions based on business cases, roadmaps, and budgets.• Explores new design patterns and practices to enhance and improve the analytics and personalization platform experiences. Optimize digital experiences through use of UX best practices, conversion metrics, and design patterns and the delivery of digital assets.• Works collaboratively with a UX Researcher to plan and conduct strategic and tactical based research activities• Lead the innovation, development, and delivery of data-driven prototypes, wireframes and designs for analytic tools and personalization platform, including concepting and developing new interface flows, visual comps and interactions for global and local user needs.• Manages multiple projects simultaneously and supports the team's design and tech backlog• Coaches and guides Product Designers and evolves the product design process to create high-quality design products informed by data, usability and design principles and best practices• Demonstrates a commitment to Hyatt core values.
Qualifications• 7+ years of experience as an experience designer, interaction designer, product designer or similar role designing analytic tools and dashboards.• Experience designing for enterprise products• Fluency in information architecture and visual design, as well as knowledge of data visualization design practices• Proven ability to understand Human Centered principles• Experience working with UX research, engineering and product teams to drive design thinking and lean/agile best practices and tools• Demonstrated experience in hypothesis-driven, continuous learning and Experience evolving the design and discovery process of modern product development with qualitative and quantitative research insights• Proven ability to work in cross-functional teams to foster healthy and high performing teams based on technical feasibility, business viability, and customer desirability.• Experience in leading cross-functional teams, presenting to senior leadership, and effectively engaging external vendors in design work• Experience bringing industry leading enterprise experiences to market• Data visualization and systems design experience desired
Education• Bachelor's degree required
Computer Skills Needed to Perform this Job• Design and research tools including Sketch, InVision, Adobe Creative Cloud, Mural, Axure, UserTesting and Zeplin• Microsoft Office, Jira and Confluence
Additional Comments and Requirements• Candidates must have experience leading design research, ideation, development and delivery of analytic tools. They must have experience overseeing design work across channels and with a multi-functional team, managing multiple efforts at one time and working effectively with a range of stakeholders. The role requires a deep understanding of human-centered design methodologies, lean practices, design operations and working in and with Human Centered Design principles.• Candidates for this role should enjoy a challenging, fast-paced environment with a focus on quality and industry leading innovation. The role demands strategic thinking with an execution and measurement mindset. The successful candidate should have excellent interpersonal and leadership skills, be a self-starter, and be effective at managing multiple projects and priorities.