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Senior Product Designer (UX & UI)

| Chicago

Who We Are

At Shiftgig we’re building new and exciting technology that transforms the way people work with choice and flexibility. We connect businesses with an on-demand workforce with our insight-driven mobile platform and web tools. We’re passionate about empowering workers while delivering agility and scalability to businesses.


The Role

We’re looking for someone with a lot of vision and previous design experience that can own big product initiatives. You’ll lead every step of the process for designing Shiftgig products - researching the best possible solutions, creating user flows, designing mockups, and creating prototypes. If you’re a big product thinker with the desire to help simplify the complex world of hourly on-demand work then you’d be a great fit on our team!


What You'll Do

  • Help instill a design culture in the company as a whole and develop our growing design practice to guide internal teams to support high quality and consistently designed experiences

  • Work directly with a small cross-functional product team to create useful and holistic solutions that consider the entire customer experience

  • Create concepts that push the thinking and establish tangible future possibilities of a product, including looking for new opportunities

  • Partner with product managers and engineers to actively oversee the user experience of product capabilities from scope definition until launch

  • Facilitate collaboration through design workshops and design thinking practices

  • Perform the entire process of user research from planning to creating a synthesized findings report

  • Work collaboratively with product teams to deliver design guidance on usability best practices, interaction patterns, copy, elements, components, iconography, illustrations, text layouts, and other visual elements that are both best in class and technically achievable


What You'll Need

  • At least 4 years of experience working with digital products
  • Past experience in conducting, or at least participating in, user research
  • Ability to tell compelling stories about your intentional design decisions
  • A professional portfolio of product-focused design work demonstrating the thoughtfulness of your process and the breadth of your skills
  • Be a self-starter and willing to proactively look for opportunities to grow our small design practice
  • A Bachelor’s degree in interaction design, HCI or related UX degree is ideal
  • Experience with SaaS or marketplace software is a plus




  • Medical/Rx – Enroll or waive coverage, three plan options
  • HRA – Health Reimbursement Account
  • Dental
  • Vision Care
  • Healthcare Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • Parking and Transportation
  • Voluntary Life Insurance
  • 401(K) Retirement Plan

Shiftgig Core Values

We commit to solving difficult worker engagement problems by building the most innovative solution with thoughtfulness and passion.

  • Committed: Together, we commit to working hard, working smart, delivering on our promises, and finding the best solution with the best information we have at the time.
  • Innovative: We delight in learning and experimenting to understand what’s needed to succeed in a dynamic labor economy.
  • Thoughtfulness: Once we know what our users need, we develop evidence-based solutions from equal parts analysis and empathy
  • Passion: We have hard problems to solve; it takes determination to solve them. We hold our ourselves, our team, customers, workers, and product to high standards.


Shiftgig is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SwiftLanguages
    • KotlinLanguages
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • AWSFrameworks
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • HubspotAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • ZeplinDesign
    • Usertesting.comDesign
    • Proto.ioDesign
    • ConfluenceManagement
    • JIRAManagement
    • HubspotCMS
    • SalesforceCRM
    • SendGridEmail
    • HubspotEmail
    • HubspotLead Gen


Our office location offers quick access to local transportation, tons of dining and shopping options, and is just blocks away from Millennium Park.

An Insider's view of Shiftgig

How does your team reward individual success?

Our team works to acknowledge and bring to fruition great ideas so they reach customers. Seeing how an individual’s work impacts a customer’s life for the better is the biggest reward. We also take the time to celebrate big team milestones, with champagne, to appreciate how far we’ve come.


Director of Design

How do you collaborate with other teams in the company?

Collaborating with other teams in the company is a great opportunity. When I need more clarity on a product feature I am developing, my first instinct is to get up and talk to those who will be impacted. By having a simple conversation with a teammate, you can learn so much and make the initial feature idea more valuable.


Android Engineer

How does the company support your career growth?

"I found Shiftgig straight out of college with little work experience due to being a full-time student and mom. Shiftgig took a chance on me and hired me in an entry level position as Centralized Sourcer. Two years and a few promotions later, I'm a Specialist Hiring Analyst and continuing to learn and grow in my career."


Specialist Hiring Analyst

What unique initiatives do you have that encourage innovation?

Each quarter, product and engineering steps away from our traditional sprint cycle and participates in a special innovation sprint. We embrace exploring new ideas that could impact the future of Shiftgig. We hold a pitch session, form teams, and a week later, demo our results. Oftentimes, our prototypes and learnings inform our roadmap.


Chief Executive Officer

What does your typical day look like?

Each day the product team does a daily check-in to catch up on yesterday’s accomplishments, today’s plans, and any blockers in the way of our goals. Our product development process is centered on close communication with internal and external stakeholders which enables us to discover problems and validate and build solutions effectively every day.


Product Director

What are Shiftgig Perks + Benefits

Volunteer in Local Community
Friends Outside of Work
Eat lunch together
Open Door Policy
Open Office Floor Plan
Diversity Manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Happy Hours
Professional Development Benefits
Job Training & Conferences
Lunch and Learns
Acme Co. hosts lunch and learn meetings once per quarter.
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