Senior Product Designer

| Chicago
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From our employee experience to our products, design matters at Sprout Social. We’re looking for Product Designers to join our team as we continue to build beautiful, helpful and easy-to-use software that powers human connection.

As a Senior Product Designer, you’ll be surrounded by smart, ambitious and caring teammates that want to build great things, together. You’ll be at the forefront of leading and supporting design at Sprout. From project kickoff to release, you’ll help drive the direction of what we make, how we make it and how we tell its story. You’ll put all of your deeply honed design skills on display. Even better: you’ll learn new ones along the way.

Collaboration and partnership is key for everyone working at Sprout Social. In Product Design, you’ll partner with other designers, engineers, product managers, marketers, and senior executives. With our feedback-driven culture, you’ll run workshops to get project input while offering helpful advice of your own to others.

We’re looking to see you flex your understanding of business, users and use cases in addition to designing UI. You’ll have the chance to demonstrate leadership through example through your strong aptitude, rigor and application of your craft skills. We’re amped to hear your favorite quantitative and qualitative research methods. We can’t wait to see your prototypes in Figma or even code. Hopefully we’ll learn new design practices from you, too!

We also recognize the paramount importance of providing options in your career path that will afford you the type of growth that best suits your strengths and goals. At Sprout, you’ll have the opportunity to pursue a path in craft or people leadership, with the ability to be a specialist or generalist. We believe in the equal value of both types of leaders, and can’t wait to see the stamp you’ll put on either path.

We’re looking for designers that have passions and skills in these areas:

  • Accounting for the holistic customer journey in every crafted experience
  • Applying systems thinking and telling unified stories across devices
  • Upholding the standards of quality design and evolving the future versions of these standards through contributions to our design system
  • Implementing rigorous research practices to ensure we aren’t just shipping product -- we’re shipping value to our customers and our business
  • Creating elegant reading and writing experiences

As well as designers that have a great track record of:

  • Communicating openly and authentically
  • Collaborating with departments within and outside of Design
  • Turning insights into informed user experiences
  • Consistently delivering design at a high bar and elevating craft quality across the team

We’ve got a great culture, and we’re looking forward to you adding your own influence to all that we do.

Note: When applying, please share​ a link to a portfolio that showcases your recent work.

Within 1 month, you will…

  • Experience Sprout’s in-depth onboarding, covering everything from our company mission and values, hearing directly from executives and founders, to deep training on our products and the value that Sprout delivers to our customers.
  • Make a plan with your manager to set initial priorities, align on expectations for your role, plant goalposts for your career, and learn about Sprout’s approach to building products.
  • Meet all of the designers on our team, getting a lowdown on our design system, tools and file structures, and learn how Product Design partners with every other organization in the company.
  • Get to know your counterparts within our product organization and form important bonds with your Product Managers and Engineers.
  • Learn how Sprout has done things to date, and think about how we make our Product Design team and processes even better going forward!

Within 3 month, you will…

  • Attend product planning, stand-ups and all other productive rituals across the wide range of teams you’ll be a part of.
  • Talk to customers, collaborate with your team and begin designing real world work!
  • Take advantage of Sprout’s ‘Focus Days’—a day dedicated to no meetings so everyone can focus on the work that we’ve committed to.
  • Present your research, insights and design explorations with partners across Design, Engineering and Product Management and executives.
  • Influence Product Design team initiatives that help advance our practice and improve our efficiency and effectiveness as a team.
  • Share your own tactics, processes, and favorite things about being a maker while geeking out with fellow designers within the broader Design organization at Sprout.

Within 6 month, you will…

  • Continue career conversations with your manager and make sure you’re working not just toward the goals of the company, but your personal growth goals as well.
  • Deepen your influence on our design and product strategy as you learn more about our customers and industry.
  • Run your own design workshops to bring together engineers, product managers, and other people around the company to collaborate on defining and designing great user experiences.
  • Ship work into the world and get real user feedback so that we can continue to make our work even better.

Within 12 month, you will…

  • Get involved in Sprout Design programs and initiatives.
  • Have learned a lot about what works and what doesn’t on our team. You’ll help us think through how we make Sprout Design even better for the next year ahead!
About Sprout SocialSprout Social powers open communication between people, brands and communities through elegant, sophisticated software. Our brand is trusted and used by more than 25,000 companies around the world including Adidas,  Evernote, and West Elm. We are adamant about solving hard problems for our customers and committed to both customer and team success.

The team at Sprout is a group of incredibly talented, smart and passionate people with broad interests and backgrounds. We’re proud to regularly be recognized for software, product and company culture achievements across the SaaS industry. Our team’s shared belief in Sprout’s mission promotes a culture of openness, empowerment and fun. 

We also built a benefits program to match the quality of our team. This program includes:

  • Insurance and benefit options that are built for both individuals and families, including generous company contributions
  • Progressive benefit programs, like our parental leave program and free Divvy bike memberships
  • Beautiful, convenient and state-of-the-art offices in Chicago’s Loop
  • Solid programs in some of the staples: transportation, disability and life insurance
  • Wellness initiatives to ensure both health and financial well-being of our team
  • Breakfast and lunch options onsite, and more healthy snack options and beverages than you can imagine
  • Growing corporate social responsibility program that is driven by the involvement and passion of our team

We’re intentionally growing our team with diverse perspectives and experiences. If you’re looking for the next best design job of your career, we really want to meet you.

Sprout Social is proud to be an Equal Opportunity Employer and an Affirmative Action Employer.  We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, marital status, order of protection status, citizenship status, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster  (2) Sprout Social's Affirmative Action Statement (3) Pay Transparency Statement.

Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. We value the things that make us different and want to see how you can make our team better!

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Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • HadoopFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • MySQLDatabases
    • RedisDatabases
    • SalesforceCRM

Location

131 S Dearborn, 7th Floor, Chicago, IL 60603

An Insider's view of Sprout Social

What’s the vibe like in the office?

We are invited to bring our authentic selves to work. The result is a culture without pretense.

Aja Saunders

Receptionist Systems Specialist

What's the biggest problem your team is solving?

The Growth Activation squad is focused on the challenge of retaining trial users and converting them into subscribers. We find solutions by A/B testing our features, using data science for quantitative analysis, using user interviews for qualitative analysis and working with other teams at Sprout on Growth strategies.

Andrew Kos

Senior Software Engineer

How has your career grown since starting at the company?

When I first joined Sprout, I could count the entire Sales team on one hand. Since then, my career has taken a variety of paths, from training and enablement to assisting our Sales team from a strategic perspective as a Solutions Engineer. Thanks to a workplace environment that fosters growth, I’ve been able to advance my career at Sprout.

Jordan Balkin

Solutions Engineer, Sales & Success

How do you empower your team to be more creative?

Instead of turning down ideas that seem unattainable, we encourage our teams to think through how we can solve challenges in unique ways. By testing and experimenting, we create an environment that fosters innovation and promotes creative thinking.

Jamie Gilpin

CMO

What's something quirky about your company?

At the conclusion of our company wide Kickoff party, tubs of McDonalds cheeseburgers mysteriously appear and rain down on us like a blizzard in the Chicago winter. But a good blizzard.

Molly Jones

Senior Employee Experience Manager

What are Sprout Social Perks + Benefits

Sprout Social Benefits Overview

We’re proud to regularly be recognized for software, product and company culture achievements. Our team’s shared belief in Sprout’s mission promotes a culture of openness, empowerment, and fun. We have built a benefits program to match the strength of our team. This program includes:

*Insurance and benefit options that are built for both individuals and families, including generous company contributions
*Progressive benefit programs, like our parental leave program and free Divvy bike memberships
*High-quality and well-maintained equipment - your computer will never prevent you from doing your best
*Beautiful, convenient and state-of-the-art offices in Chicago’s Loop
*Solid programs in some of the staples: transportation, disability, and life insurance
*Wellness initiatives to ensure both health and financial well-being of our team
*Breakfast and lunch options onsite, and more healthy snack options and beverages than you can imagine
*Growing corporate social responsibility program that is driven by the involvement and passion of our team members

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks
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