The mission of the Narrative Science Design and Research team is to design differentiated digital and service experiences that drive adoption and continued engagement by reflecting a deep understanding of customers’ needs. The Design and Research team at Narrative Science is tackling new interaction paradigms for understanding data afforded by our artificial intelligence technology. As a Senior Designer on our team, you will envision how people experience our products and bring that vision to life in a way that feels inspired, refined and delightful. 

In this role, you will own the design of a strategic area of the Lexio platform, architecting a groundbreaking experience that brings dynamic insights to business users as easy-to-understand narratives. In order to make data driven decisions, Lexio’s users need to understand what’s happening in their data, collaborate to deepen understanding and take action on insights. The experience of using a product in the new data storytelling category is exciting but also inherently challenging because of the change it introduces. Design has a unique opportunity to make onboarding and ongoing use desirable and delightful so that business users can take advantage of the benefits of using this emerging technology.

Your job will be to create simplicity from complexity; map real-world scenarios to tasks and workflows, understand the technology framework that supports these interaction patterns and influence everything from micro interactions to the most complex system design challenges. As the Lexio product grows, our goals are monumental and we need extraordinary designers to realize them.

RESPONSIBILITIES

• Help to establish an open culture of optimism, curiosity, experimentation, and rapid prototyping
• Partner with product managers, engineers and go-to-market to create a product from initial definition to shipping and beyond
• Leverage your strategic and systems design thinking to create product blueprints and journey maps
• Communicate the user experience at various stages of the design process with experience models, wireframes, storyboards, mockups, and/or high fidelity prototypes
• Integrate user feedback and business requirements into ongoing product experience updates
• Contribute to high-level strategic product initiatives through collaborative workshops and presentations
• Present design solutions to key stakeholders, defend design decisions, and translate feedback into design iterations

QUALIFICATIONS

• 4 to 5 years of experience in building and shipping complex products
• Bachelor's degree in Design or Design related field
• Ability to design end-to-end experience for workflows starting with information architecture, user journeys, concept sketches to high fidelity designs
• Ability to understand technical constraints & capabilities and come up with feasible solutions that don’t compromise the experience
• Strategic mindset and the ability to formulate strong points of view that advocate for the user, balancing business needs and data metrics with the user’s experience
• Practiced in design research methodologies and the ability to collaborate closely for product research 
• Familiarity with designing consistent and coherent experiences across devices (desktop, mobile, tablet) and platforms.
• Skills in communicating and influencing product design strategy
• Proven track record of being a strong team player, working collaboratively on cross-functional teams throughout the design process
• Excellent oral communication, written communication, presentation and facilitation skills
• Excellent problem-solving skills, adaptable to change and comfortable with ambiguity
• An intellectual curiosity and hunger for continuous learning 

PREFERRED QUALIFICATIONS

• MA/MS degree in Design, HCI, CS, or a related field
• 5+ years of relevant industry experience
• Familiarity with SaaS tools and data analytics

Culture @ Narrative Science

Narrative Science believes that data storytelling can empower everyone to understand and take action from their data. Our mission is to build software that leverages artificial intelligence to automatically turn data into easy-to-understand reports, transform statistics into stories, and converts numbers into knowledge.

Our core virtues (mission-driven, impactful, team-first, innovative) are ingrained in everything we do, from how we develop our technology to how we interact with customers to how we hire people. Since 2020, we have embraced a remote-first approach and our team has the option to work from home or safely from our Chicago office. This flexibility will remain after COVID.  

At Narrative Science, we embrace the diverse backgrounds, experiences, and perspectives of our future employees, colleagues, customers, partners, and other stakeholders. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, genetic information, or any other characteristic protected by law.