Senior UX Researcher at Motorola Solutions

| Chicago
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Company Overview

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.


Department Overview
The research team at Motorola Solutions is tasked with helping our stakeholders across the organization envision the future of technology, while bringing to market real-world solutions today. We do this through understanding the unique needs and challenges of our customers in mission critical situations through immersive and ethnographic research.
Our technologies help firefighters ensure every last team member makes it out of a building, police officers can make informed decisions, and businesses can keep their people and property protected.
Our technologies help firefighters ensure every last team member makes it out of a building, police officers can make informed decisions, and businesses can keep their people and property protected.
You will have the opportunity to contribute to the design and development of these cutting-edge solutions as part of our team. We seek problem-solvers who are eager to rise to the challenges of a continuously evolving technological industry, and those who want to make an impact on the safety of people and businesses globally.
We value:
Insatiable Curiosity - always on the pursuit of new ideas and asking “what if…”
Humility - no ego. There is no ivory tower of research and design. The only thing we own is a responsibility to inspire with our work.
Diversity of thought - we create safe spaces for diversity of thought, background, and culture and we fill them with people we inspire each other to think in different ways.
A sense of urgency - our products provide critical information to our customers in the moments that matter.
Inclusivity - we invite everyone into our design sandbox, because business success and great design require design thinking as well as collaboration.
Stewardship- great design implemented poorly is bad design. We’re responsible for ensuring we’re delivering the right experiences to our customers.
Humor & good spirit - We take our work seriously, but not always ourselves. We work hard and have fun with it at every opportunity.
Job Description

You will have the opportunity to contribute to the design and development of these cutting-edge solutions as part of our video security and analytics team. We seek problem-solvers who are eager to rise to the challenges of a continuously evolving technological industry, and those who want to make an impact on the safety of people and businesses globally. 

We value:

  • Insatiable Curiosity - always on the pursuit of new ideas and asking “what if…”

  • Humility - no ego. There is no ivory tower of research and design. The only thing we own is a responsibility to inspire with our work. 

  • Diversity of thought - we create safe spaces for diversity of thought, background, and culture and we fill them with people we inspire each other to think in different ways.

  • A sense of urgency - our products provide critical information to our customers in the moments that matter.

  • Inclusivity - we invite everyone into our design sandbox, because business success and great design require design thinking as well as collaboration.

  • Stewardship- great design implemented poorly is bad design. We’re responsible for ensuring we’re delivering the right experiences to our customers.

  • Humor & good spirit - We take our work seriously, but not always ourselves. We work hard and have fun with it at every opportunity.

Responsibilities include:

  • Planning and leading end user research to understand workflows, environments, needs, pain points, opportunities, and product experience issues.

  • Disseminate research insights and findings to key business stakeholders including product designers, product managers, and business unit executives.

  • Influence product strategy and priorities through driving a design-led, human centered approach to design, product development and innovation across design, product management and software development stakeholder organizations.

  • Advance the practice of experience research by evolving research and dissemination methodologies, strategy, skills and tools.

Benefits and Perks:

As a full-time employee, you are eligible to receive a comprehensive benefits package which includes a competitive salary with full benefits including extended health, dental, vision, paid vacation and holidays, 401K, ESPP, eligible to participate in social responsibility events, etc.

**Please include link to portfolio under "websites" when filling out the application**

Post Covid-19, this role will require 50%+ domestic travel


Basic Requirements
  • 7+ years professional experience in human centered experience research.

  • Bachelor's degree in UX/Interaction Design, Anthropology, Sociology, Human-Computer Interaction, or related field or Masters degree in Design, Psychology, Anthropology, Sociology or related field.


Travel Requirements
Over 50%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes

Our U.S. Benefits include:

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits effective Day 1
  • 401K with Company Match and Day 1 vesting
  • 9 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • DjangoFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • ITILFrameworks
    • MySQLDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • JIRAManagement
    • Microsoft ProjectManagement
    • SmartsheetManagement
    • SalesforceCRM
    • GoogleEmail
    • MarketoLead Gen
    • Oracle EloquaLead Gen

Location

Located in the West Loop, one block from Ogilvie Train Station and Union Train Station. The office is also close to multiple CTA stops.

What are Motorola Solutions Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Remote Work Program
Our remote work program includes telecommuting at Manager discretion.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Stocked Kitchen
Happy Hours
Parking
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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