Senior UX Researcher at Motorola Solutions

| Chicago
Sorry, this job was removed at 6:40 a.m. (CST) on Friday, October 29, 2021
Find out who's hiring in Chicago.
See all Design + UX jobs in Chicago
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.


If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.
Company Overview

Motorola Solutions is there for our customers when everything is on the line. In extreme moments — when a hurricane lands or when a fire breaks out. And in everyday moments — when a package arrives just in time for the holiday or when a child doesn’t miss the school bus home. 

We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.


Department Overview
The research team at Motorola Solutions is tasked with helping our stakeholders across the organization envision the future of technology, while bringing to market real-world solutions today. We do this through understanding the unique needs and challenges of our customers in mission critical situations through immersive and ethnographic research.
Our technologies help firefighters ensure every last team member makes it out of a building, police officers can make informed decisions, and businesses can keep their people and property protected.
Our technologies help firefighters ensure every last team member makes it out of a building, police officers can make informed decisions, and businesses can keep their people and property protected.
Job Description

You will have the opportunity to contribute to the design and development of these cutting-edge solutions as part of our video security and analytics team. We seek problem-solvers who are eager to rise to the challenges of a continuously evolving technological industry, and those who want to make an impact on the safety of people and businesses globally. 

We value:

  • Insatiable Curiosity - always on the pursuit of new ideas and asking “what if…”

  • Humility - no ego. There is no ivory tower of research and design. The only thing we own is a responsibility to inspire with our work. 

  • Diversity of thought - we create safe spaces for diversity of thought, background, and culture and we fill them with people we inspire each other to think in different ways.

  • A sense of urgency - our products provide critical information to our customers in the moments that matter.

  • Inclusivity - we invite everyone into our design sandbox, because business success and great design require design thinking as well as collaboration.

  • Stewardship- great design implemented poorly is bad design. We’re responsible for ensuring we’re delivering the right experiences to our customers.

  • Humor & good spirit - We take our work seriously, but not always ourselves. We work hard and have fun with it at every opportunity.

Responsibilities include:

  • Planning and leading end user research to understand workflows, environments, needs, pain points, opportunities, and product experience issues.

  • Disseminate research insights and findings to key business stakeholders including product designers, product managers, and business unit executives.

  • Influence product strategy and priorities through driving a design-led, human centered approach to design, product development and innovation across design, product management and software development stakeholder organizations.

  • Advance the practice of experience research by evolving research and dissemination methodologies, strategy, skills and tools.

Benefits and Perks:

As a full-time employee, you are eligible to receive a comprehensive benefits package which includes a competitive salary with full benefits including extended health, dental, vision, paid vacation and holidays, 401K, ESPP, eligible to participate in social responsibility events, etc.

**Please include link to portfolio under "websites" when filling out the application or attach portfolio to application**

The researcher role does require occasional (no more than 25%) travel to customer sites or MSI offices. Travel is flexible and very often the researcher is in charge of the schedule giving them flexibility to work around any life/family constraints. During the pandemic, no one is required to travel if they do not want to. Our team has been conducting the majority of our research remotely with little impact to our projects.

Motorola Solutions is a U.S. Federal contractor and must comply with the recent U.S. Government Executive Order requiring that Federal contractors ensure that their U.S. employees are fully vaccinated against COVID-19 by December 8, 2021. Accordingly, Motorola Solutions requires all US employees, even those working from home, to be fully vaccinated unless entitled to a reasonable accommodation based on a qualified medical condition or religious belief.

 

If you are unable to be fully vaccinated due to a qualified medical condition or religious belief, you will be required to apply for a reasonable accommodation prior to moving forward with the recruitment process. As a part of this process you will be required to provide information or documentation about the reason you cannot be vaccinated. If your request for an accommodation is not approved, an offer for employment will not be made.


Basic Requirements

Bachelor's degree in design related field plus 4+ years of design research experience OR Master's degree in design related field plus 1+ years of design research experience


Travel Requirements
Under 25%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes

Our U.S. Benefits include:

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits effective Day 1
  • 401K with Company Match and Day 1 vesting
  • 9 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • AWS (Amazon Web Services)Languages
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • DjangoFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • ITILFrameworks
    • MySQLDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • JIRAManagement
    • Microsoft ProjectManagement
    • SmartsheetManagement
    • SalesforceCRM
    • GoogleEmail
    • MarketoLead Gen
    • Oracle EloquaLead Gen

Location

Located in the West Loop, one block from Ogilvie Train Station and Union Train Station. The office is also close to multiple CTA stops.

What are Motorola Solutions Perks + Benefits

Motorola Solutions Benefits Overview

Our U.S. Benefits include:
- Incentive Bonus Plans
- Medical, Dental, Vision benefits effective Day 1
- 401K with Company Match and Day 1 vesting
- 9 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Our remote work program includes telecommuting at Manager discretion.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Stocked Kitchen
Happy Hours
Parking
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Paid industry certifications
More Jobs at Motorola Solutions191 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR + Recruiting
Internships
Legal
Marketing
Operations
Product
Project Mgmt
Sales
Sales
new
Remote
Data + Analytics
new
Chicago
Developer
new
Chicago
Data + Analytics
new
Chicago
Data + Analytics
new
Chicago
Project Mgmt
new
Chicago
Project Mgmt
new
Remote
Design + UX
new
Chicago
Developer
new
Chicago
Project Mgmt
new
Remote
Operations
new
Chicago
HR + Recruiting
new
Chicago
Developer
new
Remote
Developer
new
Remote
Developer
new
Remote
Developer
new
Remote
Project Mgmt
new
Remote
Data + Analytics
new
Remote
Operations
new
Remote
Data + Analytics
new
Chicago
Data + Analytics
new
Chicago
Data + Analytics
new
Chicago
HR + Recruiting
new
Chicago
Developer
new
Chicago
Data + Analytics
new
Chicago
Operations
new
Chicago
Developer
new
Chicago
Data + Analytics
new
Chicago
Data + Analytics
new
Chicago
Internships
new
Chicago
Operations
new
Chicago
Data + Analytics
new
Chicago
Developer
new
Chicago
Marketing
new
Chicago
Developer
new
Remote
Finance
new
Chicago
Operations
new
Remote
Operations
new
Remote
Developer
new
Remote
Operations
new
Remote
Design + UX
new
Chicago
Developer
new
Chicago
Operations
new
Remote
Operations
new
Chicago
HR + Recruiting
new
Chicago
Developer
new
Chicago
Marketing
new
Chicago
Developer
new
Chicago
Sales
new
Chicago
Operations
new
Remote
Operations
new
Remote
Operations
new
Remote
Finance
new
Chicago
Developer
new
Remote
Finance
new
Chicago
Marketing
new
Chicago
Operations
new
Chicago
Developer
new
Remote
Marketing
new
Chicago
Operations
new
Remote
Operations
new
Chicago
Finance
new
Chicago
Data + Analytics
new
Remote
Project Mgmt
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Developer
new
Remote
Operations
new
Remote
Developer
new
Remote
Operations
new
Remote
Operations
new
Remote
Operations
new
Remote
Operations
new
Remote
Operations
new
Remote
Project Mgmt
new
Remote
Marketing
new
Remote
Operations
new
Remote
Operations
new
Remote
Sales
new
Remote
Developer
new
Remote
Developer
new
Remote
Developer
new
Remote
Design + UX
new
Chicago
Data + Analytics
new
Chicago
Finance
new
Chicago
Operations
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Project Mgmt
new
Chicago
Internships
new
Chicago
Design + UX
new
Chicago
Developer
new
Chicago
Project Mgmt
new
Chicago
Data + Analytics
new
Chicago
Operations
new
Chicago
Operations
new
Chicago
Design + UX
new
Chicago
Developer
new
Chicago
Internships
new
Chicago
Developer
new
Chicago
Data + Analytics
new
Chicago
Data + Analytics
new
Chicago
Project Mgmt
new
Chicago
Developer
new
Chicago
Operations
new
Remote
Project Mgmt
new
Remote
Developer
new
Remote
Data + Analytics
new
Chicago
Developer
new
Chicago
Project Mgmt
new
Remote
Project Mgmt
new
Remote
Developer
new
Chicago
Project Mgmt
new
Remote
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Motorola Solutions's full profileSee more Motorola Solutions jobs