Company Overview

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.

Department OverviewMotorola Solutions has been on the cutting edge of technology for over 90 years. Our commercial and public safety customers are some of the most demanding people in the world. You trust your life to them, and they, in turn, trust their lives to us. We earn that trust daily by providing them with products and accessories that work reliably in the most demanding environments.
We are the Global Digital Marketing team, and our mission is to best leverage our digital footprint to both communicate how our portfolio best helps our customers as well as ensure they have the best possible experiences interacting with us at any point in their journey.
Job Description

Are you passionate about uncovering the demands of the user and what inspires them to engage with brands? Moving from discovery to ideation, do you equally enjoy shaping the eventual customer experience? Then this role was made for you! As the Sr. UX Designer on the Global Digital Marketing team, you will be responsible for understanding complex business goals, technical limitations and user behavior to design enjoyable and intuitive online experience that drive engagement and support demand generation.

Rooted in deep understanding of user-centered design (UCD), you will be responsible for conducting research, interviews and surveys for a variety of our users, including customers, prospects, partners and salespeople. You will then synthesize findings and develop insights to create sitemaps, customer journey maps, wireframes and prototypes for our business-to-business websites. You will conduct user-testing and leverage analytics to continue to refine and iterate on those experiences to enhance the user experience and to further support business objectives. 

In addition, you will work on a variety of larger end-to-end future envisioning efforts where you facilitate and participate in design exercises, lead brainstorming sessions, design journey maps and influence and support our larger global team of UX designers to deliver best-in-class and unified experiences by defining and evangelizing UX standards and best practices in our Digital Experience systems (DES). 

Additional Knowledge/Skills:

• Expertise in standard UX software such as Sketch and InVision. Basic HTML5, CSS3, and JavaScript skills are a plus.

• Ability to work with stakeholders and partners to understand detailed requirements and design complete user experiences that meet their goals and vision.

• Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.

• A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.

• A deep understanding of design thinking principles and best practices to guide creative execution across digital properties like MotorolaSolutions.com.

• Strong project management and organizational skills; able to multi-task and work under short deadlines.

• Ability to clearly and efficiently communicate design processes, ideas, and solutions to teams and stakeholders.

• Ability to work effectively in a team setting including synthesizing abstract ideas into concrete design implications.

• Be able to build productive, positive working relationships internally and externally and collaborate and communicate closely with them to regularly deliver design solutions.

• Ability to iterate designs and solutions efficiently and intelligently.

• Obsess about solving user pain points through great desi

• Be passionate about all things UX and other areas of design and innovation. Research and showcase knowledge in the industry’s latest trends and technologies. 

• Experience working in agile/scrum software development methodologies a plus.

• History managing or leveraging design systems for medium to large scale enterprise brands.

• Experience in the technology sector a plus

• Experience/knowledge of government or public safety market a plus

• Front-end development experience a plus

Basic Requirements

• Bachelor’s or Master’s degree in a design related field (Human computer interaction design, industrial design, design communication), Business or Marketing.

• 6+ years UX design experience, 2+ years of experience in designing complex solutions for complete digital environments in business-to-business marketing, publishing or communications.

Travel RequirementsUnder 10%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.