Sr. UX Strategist

PRIMARY OBJECTIVE

As members of the Experience Design Team, UX team members operate as researchers, consultants, information architects and designers to construct digital experiences for professional services organizations. You partner with clients to uncover their business and brand goals, drive understanding with internal stakeholders and external users, and craft solutions that deliver measurable results.

You will find this role rewarding if you:

  • understand that design is an act of communication, and the artifacts you produce reflect this.
  • love digital marketing and are compelled to think about balancing its evolution with best practices.
  • understand how thoughtful experiences can build a brand and achieve business goals.
  • are interested in how people consume information, think and understand – and your goal is excellence, not perfection.

RESPONSIBILITIES

  • Have a significant presence in client relationships.
  • Execute on UX research efforts, including heuristic reviews, usability testing, A/B testing, landscape analysis and more.
  • Develop user personas and map them through user journeys that illustrate how user goals connect with business objectives.
  • Create detailed and extensible information architecture, wireframes and KPIs, including functional specification documentation.
  • Partner closely with Brand, Visual & Interaction Design, and Development disciplines to bring the solution to life.
  • Work on full-site redesign projects, as well as smaller ongoing maintenance projects.

QUALIFICATIONS, SKILLS & EXPERIENCE

  • 5-10 years professional experience
  • Experience presenting to significant stakeholders
  • Demonstrable experience solving a range of UX problems for a variety of audience types
  • An appreciation for the value of organized, rigorous thinking that is balanced with a sense of humor
  • Experience designing for Responsive needs
  • A deep appreciation for and understanding of usability best practices
  • Proficiency in Adobe CS (InDesign) and Sketch 
  • Familiarity with Microsoft Office
  • Experience drafting and conducting usability testing sessions, synthesizing findings and translating them into actionable tactics
  • Experience solving complex IA challenges – including the harmonization of multiple domains – a plus
  • Experience designing for multi-lingual audiences a plus
  • An understanding of HTML5 / CSS3 / JavaScript a plus
  • Ability to travel to client sites as projects require, up to 15% of the time
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Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • WordpressCMS
    • SitecoreCMS
    • HubSpotCRM
    • SalesforceCRM

Location

One North's office is located just off the Chicago Riverwalk at the corner of Wacker & LaSalle.

An Insider's view of One North Interactive

What projects are you most excited about?

I really enjoy working with “managed apps,” which keeps clients’ sites and applications the most updated. These projects enable me to get a variety of expertise in all the different platforms we support. I’m a part of all our clients’ implementations, which is challenging and rewarding, and enables me to work with all kinds of clients and teams.

Stephanie

Technical Lead

What makes someone successful on your team?

Employees are most successful when they connect our business goals to their personal growth and career goals. One North continues to evolve in a strategic way to develop quality solutions for our clients’ most complex business challenges, so we’re always looking for new ideas and approaches to solve problems.

Sarah

Manager, Talent Development

What is your vision for the company?

Our aim is to help our clients develop and advance their brands through digital strategy, brand & experience design and technology. Whether it’s helping our clients drive revenue, create stickier client relationships or attract, grow and retain talent, we are the glue that helps our clients engage their most important audiences.

John

CEO

How do you collaborate with other teams in the company?

I collaborate with other teams at One North by helping identify everyone's strengths. When we are able to trust each other and collaborate independently, we can do a lot of great things (really efficiently)!

Ryan

Front-end Developer

What are One North Interactive Perks + Benefits

One North Interactive Benefits Overview

Spoiler: it’s more than just swag (although, we have that too).

At One North, we recognize that our employees are more than just digital experience geniuses—they are regular people, too (with regular lives). That's why we've set up a generous employee benefit package to help them maintain a healthy work/life balance.

Health Insurance & Wellness Benefits
Disability Insurance
One North offers free short-term and long-term disability insurance for all full-time employees.
Dental Benefits
One North offers dental insurance through MetLife to all full-time employees.
Vision Benefits
One North offers vision insurance through Vision Service Plan (VSP).
Health Insurance Benefits
One North's insurance through BCBS offers a PPO plan with an HSA.
Life Insurance
Wellness Programs
One North offers a discount on monthly health insurance costs for employees who receive an annual physical.
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Professional Development Benefits
Lunch and Learns
Acme Co. hosts lunch and learn meetings on occasion.

Additional Perks + Benefits

We recognize that our employees are more than digital experience geniuses – they are regular people, too (with regular lives). That's why we've set up a generous employee benefit package to help them maintain a healthy work/life balance. One North offers flexible health plans to fit your needs, including the option to choose from a PPO, HMO or Health Savings Account. We also offer Dental insurance, Vision insurance, Life insurance, Short & Long Term Disability insurance and flexible savings accounts.

One North's 401(k) plan allows employees to save for retirement through pre-tax contributions along with employer-matched funds for maximized savings potential. Employees are immediately eligible for this benefit, and the plan has no vesting schedule for both employee and employer contributions.

We know how important unwinding can be for inspiration, innovation and productivity. Our full-time employees earn 3 weeks of paid time off in addition to sick time and company paid holidays.

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