User Experience (UX) Designer

| Hybrid
Sorry, this job was removed at 11:06 p.m. (CST) on Tuesday, April 4, 2023
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NinjaTrader is an investor-backed, growth stage FinTech company servicing hundreds of thousands of traders by providing award-winning software and brokerage services. We are building products and services which empower active traders to easily analyze and react to data from the world’s leading financial markets. Located in Chicago, our unique employee-centric company culture is one that our team finds inviting, comfortable and fun. Please visit to learn more about our business.

As the ideal candidate for UX Designer, you are well-rounded, self-motivated, critical and design thinker with a strong attention to detail. You are a proven leader, ready to utilize user-centered design best practices to create and deliver modern UX and UI products and experiences across multiple digital platforms. You are passionate for creating simple and effective designs in a collaborative environment to develop best in class user experiences. You take an “always-learning” approach to staying current with design best practices and UX trends.

You are laser-focused on consistently providing the best user experience, structure and process, all based in UX research and strategy. You are a cross-functional leader and a master collaborator who wants to be a part of and make a meaningful impact in a positive, fast-paced working environment. You effortlessly form a cohesive and inclusive bridge between users, strategy, and product development teams to deliver a class-leading user experience.

In this role, you will:

  • Collaborate with colleagues and key stakeholders in a team environment
  • Design software and website user experiences for mobile and desktop
  • Work closely with UX and CX strategists to research customers; base your designs on data
  • Manage and evolve the NinjaTrader digital design system files
  • Stay up to date on your design skills, as well as UX and technology trends

You will also:

  • Use modern, industry best practices to design innovative capabilities and intuitive user flows to deliver a world class customer experience
  • Lead the design of projects throughout the entire lifecycle—from concept through definition, strategy, and implementation, including creation of wireframes & mockups
  • Confidently and clearly communicate with and present your work to internal team members through the c-suite, and external vendors, answering questions and articulating information
  • Uncover and understand user needs, goals and behaviors and translate them into thoughtful user-centric products and features
  • Understand organization goals and technical capabilities to apply to designs
  • Partner with UX and CX strategists to conduct user research, and identify opportunities for streamlining and creating new processes and experiences across platforms and interactive touch points
  • Research competitive and cutting-edge marketplace and industry trends to identify opportunities for continued enhancements
  • Help develop and deliver scalable design processes, tools, and practices for governance, workflows, and documentation for sharing
  • Consult cross-functionally through brand visual design across the organization
  • Meet deliverables within agreed timeframes

Key Job Requirements:

  • 3-5 years of UX and/or UI design experience – preferably in an agency or dedicated SaaS environment
  • Must be adaptable, empathetic and solution-oriented
  • Must possess a solid understanding of UX—wireframes, user personas, journey maps, user flows, and conversion-focused design
  • Must be a strong conceptual thinker—can define strong new approaches to new or existing processes and continue to build on those with strong concepts
  • Must be a strong leader and collaborator—can confidently work with and clearly communicate with leads, directors, and above
  • Must have design skills—prototyping, wireframing and design tools such as Figma, Axure, InVision
  • Must be comfortable managing projects where solutions are not well defined & priorities evolve
  • Must be self-motivated and able to easily execute without ample direction—with a proven record of successfully leading project UX from concept to completion
  • Must be able to effectively manage workloads and technical requirements to meet deliverables within agreed timeframes
  • Must be detail-oriented, with the ability to think critically and efficiently multitask
  • Must be open to constructive criticism
  • Must be able to learn and adapt quickly

Ideal Experience:

  • Adobe products (Illustrator, Photoshop, etc.)
  • Experience using front-end code, including HTML5, CSS, etc.
  • Design system management experience
  • Google Analytics
  • Relevant work examples and portfolio will be requested

Our Benefits:  

  • Health, Vision, Dental Coverage  
  • 401k with Company Match  
  • Life and Disability Insurance covered 100% by NinjaTrader  
  • Generous PTO  
  • 7 paid holidays annually  

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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Technology we use

  • Engineering
  • Product
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  • People Operations
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With river views and all the hotspots of River North and the Loop minutes away, 222 North LaSalle is positioned in the most vibrant part of downtown, right at the corner of LaSalle and Wacker. Amenities include onsite parking, gym, coffee house, employee events, and restaurants.

An Insider's view of NinjaTrader

Maria standing in front of the NinjaTrader logo

How does your team reward individual success?

We have a "Rep of the Month" award for individual team members to be recognized for their hard work (and that comes with a nice monetary bonus!) There's zero ambiguity if you're doing a good job. Our team leads hype us up and thank us every day for a job well done. We feel appreciated and everyone's contributions are valued.
Maria standing in front of the NinjaTrader logo


Technical Support Representative
Wade sitting on a stool in front of a white background

How do you make yourself accessible to the rest of the team?

Much of my own development within the organization has been aided by how easily accessible our leadership team has always been. I try to model my own actions around those same principles by making sure that not only do I always have an open door but that I always make time, even if I am busy, to meet with the team when they need me.
Wade sitting on a stool in front of a white background


Director of Sales
Emma standing outdoors

What are some social events your company does?

Each week, we have a different themed event that allows us to share our interests with our coworkers. We’ve done pasta making, trivia night, board game night and so much more. It's a great way to connect with coworkers that you do not regularly interact with during work and provide space and time to get to know people outside of working hours.
Emma standing outdoors


Sr. New Accounts Associate

What are NinjaTrader Perks + Benefits

NinjaTrader Benefits Overview

Comprehensive benefits package (medical, dental, vision, life and disability insurance)
401k with Company Match
15 days paid time off per year
7 paid holidays annually
Fitness Center Membership
Ongoing training
Hybrid work environment
Office Space in the heart of downtown Chicago

Volunteer in local community
Open door policy
OKR operational model
Open office floor plan
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Mental health benefits
Financial & Retirement
401(K) matching
Performance bonus
Child Care & Parental Leave
Family medical leave
NinjaTrader offers up to 12 weeks of unpaid, job-protected leave per year, as well as maintained health benefits, for any employee eligible under the Family and Medical Leave Act (FMLA).
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Company-sponsored happy hours
Fitness stipend
Onsite gym
Professional Development
Lunch and learns
Promote from within
Paid industry certifications

Additional Perks + Benefits

NinjaTrader is dedicated to helping our team members grow, both in their professional and personal lives. Our team is social, collaborative and development-focused. Our office perks are similarly designed to foster a sense of community, support and appreciation for our incredible team.

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