Otus is creating a culture of success while maximizing learning in the K-12 space. We do this by implementing amazing ideas from awesome people and we need more awesomeness on our team. Are you passionate, collaborative, love to geek out on technology, and want to work for a mission-driven company that is shaping the way teachers, students and parents of students learn together? If so, we want to hear from you. 

Our diverse team consists of talented designers, developers, coaches, and leaders who share a variety of interests. You'll find musicians, world travelers, beer enthusiasts, nerds, sports fans, and all-around great people who shape our positive culture.

About the Position

Our Product and Design teams are looking for a team player to bridge the gap between product managers, designers, and engineers with a human-centered approach to product design. Your main objectives will be to build empathy, inform strategy, and identify opportunities to improve the user experience of an innovative educational software tool. 

Responsibilities

• Design and conduct qualitative and ethnographic studies that inform product design and strategy; translate data into results that have a clear, direct impact on product development
• Collaborate with product and development teams on research opportunities and best practices at all stages of an agile product development process
• Conduct strategic, cross-company research projects and report findings to product and design leaders
• Effectively communicate research findings to diverse audiences through writing and presentations; represent user research in key product discussions
• Identify and execute on high-impact projects, triage external requests, and bring projects to conclusion in time for the results to be useful

Requirements

• 3+ years experience utilizing a variety of qualitative research methods, such as semi-structured interviews, contextual inquiries, usability studies, diary studies, unmoderated remote studies, paper prototyping and surveys
• Previous experience applying these methods directly to an industry product development process is required
• Track record of producing impactful, high-quality research that shapes product decisions
• Understanding of qualitative analysis and reporting methods suitable for the fast pace of industry; ability to quickly shift the methodology and scope of research projects to meet short deadlines while collecting the best possible data and delivering actionable results
• Previous experience working with human research subjects; experience with a mix of lab-based studies, fieldwork and online research desirable; ability to effectively create screening criteria, recruit research participants, build rapport, and moderate studies

Benefits and Perks

• Competitive salary and professional development spending
• 20 PTO days a year, plus a day off for your birthday (or a loved one’s), an interest day (to do something you love), and paid holidays  
• Up to 12 weeks of parental leave and great work/life balance
• Flexible hours and work from home policy so you can be at your most productive
• Excellent medical, dental, and vision insurance
• Life Insurance and disability benefits
• 401K with an employer match (up to 4%)
• Working in arguably the best neighborhood in the city with the excellent food, drinks, coffee and donuts all within walking distance
• Working in an amazing office building with gym, rooftop deck, frequent social events, shuttle to and from train stations

Otus is an Equal Opportunity Employer and embraces diversity of every kind. You must be legally authorized to work in the US. Unfortunately, the company is unable to support sponsorships at this time.

Team