Backend Engineer

| Chicago

ReviewTrackers empowers businesses to understand their customers better through advanced review and customer feedback technology. ReviewTrackers software business solutions allow for analyzing, amplifying, and maximizing customer feedback to accelerate customer acquisition and improve customer retention while driving more authentic connections with customers. 

At ReviewTrackers, we cultivate an inclusive, dynamic, fun, and communicative team environment. We value crafting a team that has a diverse set of backgrounds and respect a healthy expression of diverse opinions. We work to inspire our team to experiment with new ideas while collaborating and communicating with one another to find solutions!

ReviewTrackers is currently looking for a passionate, self-motivated, and collaborative Backend Engineer to join our Engineering Team. Our Backend Engineer will be doing most of their work in Ruby however, there will be opportunities for you to explore Golang, React, and React Native. We try to balance 75% features, 25% tech debt quarter over quarter. Come join us as we continue to change the way businesses interact with their customers!

What you will be working on: 

  • Engineering gets their work assignments through two-week sprints which include kickoff, grooming (estimation), retrospective and daily standups.
  • Engineering deploys multiple times a day and has a pretty well tooled local development setup.

Who you will be working with: 

  • Cross-collaboration with the Product Team to create data-driven decision-making solutions. 
  • Weekly one-on-one meetings with your Manager to develop a clear and defined promotional path.
  • Time dedicated to discussing & POC-ing product ideas created from all ReviewTrackers employees, including engineering.
  • The Engineering team regularly pulls in tech-debt items to work on in sprints.
  • Bi-annual ReviewTrackers Hackathon!
  • The Engineering team strives for three (two guaranteed!) 100% meeting-free days.
  • Weekly WFH day.
  • $1500/year education budget (conferences, continued education).
  • Separate monthly budget dedicated to education through books.
  • Monthly happy hours and quarterly Engineering team culture events.
  • Monthly Engineering Lunch n’ Learns.

What you bring to the table: 

  • Excellent communication and collaboration skills.
  • At least 1.5+ years of practical use of programming in a modern programming language(s).
  • Advanced experience with one or more of the following technologies: Ruby, Python, Golang, PostgreSQL, SQL. (Preferred experience using Ruby and PostgreSQL in a production environment.)
  • Experience participating in the architecture and design of new and existing products.
  • Experience with object-oriented programming and functional programming design skills.
  • The motivation to learn new skills while contributing phenomenal work and striving to be the best version of yourself while working on a collaborative team!

Perks and Benefits at ReviewTrackers: 

  • 100% company-paid premiums for health, dental, vision, life, short-term disability, and long-term disability insurance. 
  • BlueCross BlueShield healthcare benefits available for families. 
  • Flexible PTO policy.
  • Company-sponsored 401K matching at 2%.
  • FSA or HSA benefits are available. 
  • Pre-taxed transit benefits. 
  • Company monthly Lunch n’ Learns with lunch provided! 
  • Monthly ‘Take Your Co-Worker to Lunch’ paid for by ReviewTrackers!
  • On-going Wellness Program. 
  • Diversity & Inclusion Culture Group.
  • Volunteer & Fundraising initiatives. 
  • Monthly All-Hands meeting with all ReviewTrackers departments to discuss what each team is working on and reiterate the mission of the company.
  • Company Kindle along with unlimited books of your choice. You can put the reading to good use and join our book club!
  • Stocked Kitchen with snacks and drinks! 
     

ReviewTrackers provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • React NativeLibraries
    • Node.jsFrameworks
    • RabbitMQFrameworks
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • FullStoryAnalytics
    • FigmaDesign
    • Pivotal TrackerManagement
    • TrelloManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • IntercomEmail
    • SendGridEmail
    • FullContactLead Gen

Location

River North neighborhood with a short walk to dozens of lunch spots and a short jaunt to the CTA Blue, Brown and Red lines and multiple bus lines.

An Insider's view of ReviewTrackers

What’s the vibe like in the office?

You can feel the energy the minute you walk in the door because of the Sonos speakers that are always bumping great tunes. I can see everyone from my desk and easily make my way to the CS, Marketing, Engineering, or Product pods for feedback and questions. We also have lunch tables and a kitchen for meeting spots and informal gatherings.

Jamie Mayer

Solutions Consultant

What does your typical day look like?

My days consists of multiple tasks such as calling the leads that come in, running product demos, or following up with prospects. The most exciting part of my day is talking to people who are genuinely interested in ReviewTrackers and showing them our amazing and valuable product.

Abigail Bottjen

Inbound Account Executive

How does the company support your career growth?

Constant feedback and communication are crucial to my growth. Developers on the team provide crucial feedback, and they’re always available for questions. Our V.P. of Engineering is willing to provide extra resources such as books or online courses, and he has weekly one-on-one meetings where we discuss my work and resolve any issues.

Saul Ocampo

Software Engineer

How do you make yourself accessible to the rest of the team?

As the CEO and Founder of the company, I make it a goal to have lunch with members of the ReviewTrackers team every week. I enjoy getting to know everyone better and learn what drives them. These casual lunches make me more accessible to the rest of the team while allowing them to get to know me on a more personal level as well.

Chris Campbell

CEO

What makes someone successful on your team?

A member of the Customer Success team must have a collaborative attitude. We are a small team, and everyone has to be willing to help in situations that might be outside of their role but have a larger impact on the team's performance. Varying situations and the growing number of clients means that you need to be adaptable and prioritize tasks.

Kelly Holme

Customer Onboarding Specialist

What are ReviewTrackers Perks + Benefits

ReviewTrackers Benefits Overview

100% company paid premiums for health, dental, vision, life, short-term disability, and long-term disability insurance
Blue Cross Blue Shield healthcare benefits available for both individuals and families
Company sponsored 401k match
Company stock options
FSA
Pre-tax transit benefits
Flexible PTO policy
Unlimited opportunity for career growth, learning and company impact
Monthly lunch and learns
Take your coworker to lunch on us once a month
Company Kindle with unlimited books of your choosing
Stocked kitchen with drinks and snacks

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Fitness Subsidies
We have discounts at a number of gyms around the River North area.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
Promote from within
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

- Free lunch with coworkers to learn and share from one another.
- Unlimited free books on Kindle for professional and personal development.
- Regularly hosted Lunch ’n Learns.

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