Cloud Engineer at Echo Global Logistics

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At Echo we are committed to help our Associates grow their career. Apply today and grow with Echo!

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Echo Global Logistics is a leading provider of technology-enabled transportation management services. As a third-party logistics provider, we simplify transportation management for our clients and carriers, handling crucial tasks so they can focus on what they do best. From coast to coast, dock to dock, and across all major transportation modes, Echo connects businesses that need to ship their products with carriers who transport goods quickly, securely, and cost-effectively.

 

 

Position Overview:

 

Reporting to the IT Security Director, this position would provide engineering support and would primarily collaborate with cross functional teams that have workloads in the cloud. The Cloud Engineer is responsible for helping ECHO to implement best practice in the cloud and will provide meaningful & significant contributions to ECHO's initiatives in the following areas: cloud security, automation and engineering of hybrid cloud applications. The Cloud Engineer will look for ways to achieve ECHO's cloud goals by leveraging automation and code where appropriate. 
 
The ideal candidate will have a bachelor's degree in Computer Science or a closely related subject. This candidate would also possess three or more years of experience in implementing and supporting complex IT operations in an enterprise organization. This position requires strong analytical  thinking and problem solving skills that go beyond basic implementation given the complexity of our environment. Functional experience with open source automation tools like Terraform, Ansible, and cloud native tools like CloudFormation is highly desired.  Success in this role requires technical knowledge and experience in complex hybrid cloud environments and supporting development efforts and DevOps processes in an engineering and consultative capacity.

 

Principal Accountability

 

Cloud Design and Implementation (70%)

  • Enable resilience and high availability for numerous platforms, from bleeding-edge cloud applications to on-premise legacy environments 
  • Build, implement and optimize cloud infrastructure solutions for distributed systems on our existing public cloud or data center     
  • Experience with troubleshooting very complex distributed environments pertaining to connectivity and application performance and monitoring tools
  • Hands on Cloud resource implementation supporting software engineering, DevOps, and Data teams
  • Experience with DevOps procedures and processes and with working in an Agile environment
  • Contributes to and supports the corporate Enterprise cloud strategy, standards, and best practices associated with all aspects of Cloud offerings
  • Responsible for documenting and diagraming automated solutions in the cloud

 

Consultation (20%)

  • Drive scope definition, requirements analysis, functional and technical design, application build, product configuration, unit testing, and production deployment
  • Ensure delivered solutions meet/perform to technical and functional/non-functional requirements
  • Provide technical expertise and ownership in the diagnosis and resolution of an issue, including the determination and provision of workaround solution or escalation to service owners
  • Ensure delivered solutions are realized in time frame committed; work in conjunction with project sponsors to size and manage scope and risk

 

Mentorship (10%)

  • Act as the coach and mentor to team members and technical staff on their assigned project tasks.

  • Open to new ideas and encourages innovative practices amongst peers 

  • Practices positive interactions - leans on encouragement in place of judgment

  • Impresses responsibility on others by displaying ownership in tasks

  • Acts in the interest of the overall team

  • Actively works on broadening skillset by adding new or deepening existing skills

  • Asks for assistance when problems become challenging 

  • Balances best practice decisions with delivering high business value

  • Contributes to the success of the team 

  • Able to multi-task in a fast-paced, fluid work environment 

  • Improve efficiencies of redundant tasks by writing scripts and when possible schedule automation

  • Capable of presenting technical ideas and concepts in business-friendly language

 

 

Position Requirements

  • Bachelor’s degree in computer science, systems analysis or a related study, or equivalent experience
  • 3+ years of relevant, IT engineering experience
  • 2+ years experience in the following areas: 
    o    Cloud platform, storage, networking, and virtualization engineering
    o    Design & implementation of distributed applications (preferred)
    o    Designing, building, and automating solutions utilizing AWS services such as EC2, S3, RDS, Route 53, Lambda, IAM, and API Gateway
    o    Working with cloud native automation tools such as  CloudFormation, and open source tools such as Terraform & Ansible
    o    Experience in working with CI/CD pipelines
    o    Developing ongoing IAM polices & roles that satisfy principles of least privilege
    o    AWS Access control and Network security
  • Good familiarity with TCP/IP protocols and applications

 

 

 

Work environment/physical demands summary

 

This job operates in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office with an open seating floor plan. The employee may encounter frequent interruptions throughout the work day. The employee is regularly required to sit, talk, or hear.

 

 

 

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.

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Technology we use

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Location

Located in River North overlooking the River! Easily accessible and close to various train and bus stops, including a shuttle from Union Station.
Echo Devs Say They're Building Tech that Doesn't Yet Exist in Transportation Space
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An Insider's view of Echo Global Logistics

How would you describe the company’s work-life balance?

Managers at Echo get to know you by having one on one meetings, so they understand your personal life. Echo is flexible with when you arrive and leave from work, so that it fits with your schedule. Echo understands that life happens, so leaving early isn’t a problem as long as you make it up later. I feel that Echo respects my personal time.

Erin

Sr. Software Engineer

What projects are you most excited about?

I am most excited around a project designed to transform and re-build our API architecture. This project is not only very beneficial to our clients but also allows members of my team to work on and be exposed to a high visibility design that will have a positive impact on the client experience when integrating with Echo.

Rob

Integration Operations TL

How does the company support your career growth?

Echo has a start-up feel but has an infrastructure that supports training, learning, and development, which in-turn allows for growth potential. At Echo you will be challenged in honing your skills in a constantly evolving industry and company. This can allow for each person to set themselves up for overall career growth.

Trisha

Product Director

How do your team's ideas influence the company's direction?

Echo structures itself into small teams that focus on key initiatives. We spend time planning, executing, and delivering technology to simplify the complex demands of transportation.

Miles

Chief Information Officer

What are Echo Global Logistics Perks + Benefits

Echo Global Logistics Benefits Overview

401k with company matching
Medical insurance through Blue Cross/Blue Shield
Health Savings Account (HSA)
Flexible Spending Account
Parental leave
Paid time off
Commuter benefits
Divvy discount code
Employee training programs
Volunteer time off
Casual dress code
Pet insurance
Gym membership discounts
Mobile carrier discounts
Employee assistance program

Culture
Friends outside of work
Eat lunch together
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
River North Gym is in the building
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Vacation & Time Off Benefits
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Happy Hours
Parking
Recreational Clubs
Echo has it's own Softball league in the spring/summer!
Fitness Subsidies
Gympass!
Professional Development Benefits
Job Training & Conferences
Promote from within
Time allotted for learning

Additional Perks + Benefits

Fast-paced. People-focused. Career-growth-centric. At Echo we work hard and carry the load together, but we also know how to have fun. Walking onto the sales floor of our 225,000-square-foot Chicago headquarters, you can feel the energy created by more than 800 sales representatives hustling to move over 16,000 shipments every day. When the last load is booked, you might find co-workers gearing up for summer softball, talking shop at our weekly “Beer Friday,” or competing in a game of foosball, ping-pong, or pop-a-shot.

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