DevOps Engineer at iManage (Chicago, IL)

| Chicago
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Position Overview

As a part of the iManage RAVN team, we are looking for a strong engineer who will be part of a strategic initiative to build a Cloud Infrastructure for Machine Learning. As a DevOps Engineer, you will be part of a team that will build something from the ground up for our new and exciting cloud infrastructure. In this role you will contribute and partner with a newly formed squad in Chicago to support not only the iManage Extract product in London but also the other products under iManage family.

As a DevOps Engineer on our team, you’ll be working with everything from automation tools to monitoring solutions and from VMs deployment to containers deployment. We use many tools in our stack for our iManage RAVN solution; including Kubernetes, Jenkins, Artifactory, Gitlab/Github, Zabbix, Youtrack/Jira, Docker, etc. You will participate in architectural and design discussions, along with efforts to avoid and reduce toil, and provide a scalable, reliable cloud infrastructure for the success of our customers and organization.

Key Responsibilities

  • Participate in Agile sprints and associated ceremonies
  • Drive innovation and platform evolution
  • Scale cloud infrastructure to support our growing ecosystem based on Docker and Kubernetes
  • Provide reliable, predictable deployment and maintenance of distributed systems
  • Take ownership of the CI/CD pipeline, delivering a fast, secure and easy platform to allow developers to focus on what they do best
  • Adhere to security best practices
  • Write and design automation, monitoring, diagnostics and debug tooling
  • Participate in production support and on-call rotations
  • Conduct incident management and contribute to associated retrospective/post mortem as needed


  • 5+ years in a DevOps experience
  • Working knowledge of the SCM tools such as Ansible, Puppet, Chef, or Salt - Salt and/or Ansible preferred
  • Experience with Linux is a must
  • Experience with managing and using automation systems and repository managers (Jenkins and Artifactory)
  • Experience with managing and using Git-repositories (Gitlab, Github)
  • Experience with monitoring solutions (Zabbix or Nagios)
  • Knowledge of Docker engine and ecosystem
  • Prior experience trouble shooting and debugging container issues at any level, including container networking
  • Experience with Kubernetes, Mesos / Marathon a plus
  • Strong knowledge and understanding of microservices based architectures
  • Good understanding of networking including L2 and L3 concepts
  • Strong scripting skills including ability to write scripts from scratch using Python and/or Bash
  • Can identify and mitigate reliability risks
  • Experience with Continuous Integration and Continuous Delivery models 

About iManage

iManage transforms how professionals in legal, accounting and financial services get work done by combining the power of artificial intelligence with market leading document and email management. iManage automates routine cognitive tasks, provides powerful insights and streamlines how professionals work while maintaining the highest level of security and governance over critical client and corporate data. Over one million professionals at over 3,000 organizations in over 65 countries – including more than 2,000 law firms and 500 corporate legal departments – rely on iManage to deliver great client work.

Learn more at: 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularFrameworks
    • DjangoFrameworks
    • DockerFrameworks
    • KubernetesFrameworks
    • Node.jsFrameworks
    • React NativeFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • AngularFrameworks
    • KubernetesFrameworks
    • MariaDBDatabases
    • MongoDBDatabases
    • Microsoft AzureServices
    • Google AnalyticsAnalytics
    • CanvaDesign
    • FigmaDesign
    • InVisionDesign
    • SketchDesign
    • AsanaManagement
    • JIRAManagement
    • TrelloManagement
    • LinkedIn SalesNavigatorCRM
    • SalesforceCRM
    • Salesforce CPQCRM
    • Adobe CampaignLead Gen
    • MarketoLead Gen
    • SlackCollaboration
    • ZoomCollaboration


Our headquarters is in the Chicago Loop, centrally located near the Metra train stations. We also have offices in London, Belfast, Toronto, Bangalore, and the Bay Area!

An Insider's view of iManage

What does your typical day look like?

To me, working at iManage means working alongside, as well as with, some of the smartest individuals in their fields. There has never been someone not willing to help in every way, regardless of their status (managers, leads, colleague), their schedules, or their respective teams.


Technical Support Engineer

How does the company support your career growth?

Employees are given the freedom to expand and define their role. Everyone has their personal brand, and you can actually see how each individual plays an important part in our continued growth.


Cloud Renewals Program Manager

What is your vision for the company?

Our mission is to create a workplace that enables our employees to thrive and be happy. An environment where they can be their best selves, to grow professionally and intellectually. You are able to learn and try new ways of doing things; for example leveraging the latest technologies and applying them to solve interesting problems for our clients.



What does career growth look like on your team?

To me, working at iManage means embracing change to become better. It means thriving in a diverse environment, respecting the differences and working together towards a common goal.


Data Scientist

What are iManage Perks + Benefits

iManage Benefits Overview

Compensation and Benefits:
We are committed to bringing our employees top of line rewards packages that support physical, mental, and financial well-being. Our approach to compensation is guided by rigorous market research that benchmarks us against top companies globally and a strong sense of fairness. We strive to offer a competitive package through a consistent and equitable process for employees.

Our investment in our employees includes things like health benefits (Medical, dental and vision), paid leave, professional development, community events and retirement planning (401k match).

Company Culture:
We have a collaborative culture, open floor plan, casual dress code, company outings and team activities, happy hours, and offer commuter benefits! We have shifted to a flexible working policy.

Opportunity to learn new skills:
We're working with the latest tech, and you have the opportunity to work with the best and brightest. We offer training & development, lunch and learns, and constantly invest in our people. We also support getting certifications and networking.

And More...
- Centrally located offices just short walks from major transit stations!
- We are in rapid growth stages, expanding FAST with no plans to slow down soon!
- Free snacks, drinks + beer/wine
- Game room + Ping Pong table

Volunteer in local community
We have an employee resource group dedicated to local charity events and opportunities across the globe.
Partners with Nonprofits
iManage partners with Lakeview Pantry and Meals on Wheels
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Highly diverse management team
Our leadership team is dedicated to providing a culture of diversity, equity, inclusion, and respect.
Unconscious bias training
Diversity Employee Resource Groups
We have employees and leaders dedicated to ensuring our established Employee Resource Groups are successful. A few of our ERGs include Black Employees, Pride at iManage, and iMWomen.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
In addition to robust medical coverage, we also provide access to HealthJoy, a full-service healthcare concierge platform.
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
iManage's team fitness initiatives include group Triathlon/Marathon training, step challenges, and more!
Mental Health Benefits
We offer Healthy Minds @Work. This program includes a well-being assessment, along with full access to the Healthy Minds Program app, where you have access to thousands of hours of guided meditations
Retirement & Stock Options Benefits
Employer match with immediate vesting
401(K) Matching
Employer match with immediate vesting
Performance Bonus
Match charitable contributions
Check out our 'Employee Charity Spotllight' Blog
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Primary leave: 20 weeks paid 100% Secondary leave: 10 weeks paid 100% There is no assumption of gender in the primary vs secondary, as we work to recognize the need to #breakthebias.
Flexible Work Schedule
iManage recognizes the need for flexibility and the importance of work/life balance, and offers the flexibility to work from home as well as on-site.
Remote Work Program
We offer a flexible working policy that supports the individual needs of each of our employees
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Employees receive unlimited hours per year of paid sick leave. If you're sick, we want you to prioritize self-care and getting healthy before returning to work.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
iManage offers pre-tax commuter benefits for all employees.
Company Outings
Game Room
iManage's game room is filled with Ping Pong, video games, foosball, and numerous board games. Play at your own risk; The ping pong table gets COMPETITIVE!
Stocked Kitchen
Some Meals Provided
Breakfast provided a few days of the week! We also get healthy snack options delivered on Wednesdays.
Happy Hours
Thirsty Thursday is celebrated every week in our Chicago office. Beer on tap, wine and la croix in the fridge, and our Bevy machine is always available.
Recreational Clubs
iManage has a running/biking club and participates in annual Triathlons.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Every year we set aside a budget for each department to spend on further education and development opportunities. Continuous learning is core to who we are!
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Every year iManage nominates an "Employee of the Year" award; where the winner is awarded a stipend to spend on a trip of their choosing. Our most recent winner went to Hawaii all expenses paid!

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