Director of Infrastructure, North America

| Chicago

The Director of Infrastructure will be accountable for the transformation and management of Morningstar’s Infrastructure throughout North America. The position reports to the Head of Infrastructure and will be part of the technology organization’s leadership team. 

 

Responsibilities:

The Director of Infrastructure will be responsible for sponsoring, driving and delivering Infrastructure transformation programs. The successful candidate will lead a team of IT infrastructure managers and engineers and will collaborate with the IT project management, product, security, IT operations and regional infrastructure and support teams to deliver projects as part of the technology organization’s objectives of sustainable cost efficiency, improvement, and optimization of the IT portfolio as part of the company’s overall technology strategy. 

  • Accountable for the ongoing management, reliability and performance of Morningstar’s IT infrastructure in North America.
  • Responsible for Morningstar’s Cloud Center of excellence, responsible for public cloud infrastructure frameworks, roadmaps and governance.
  • Ensure that portfolio of programs and projects are prioritized, are aligned to and deliver against Infrastructure transformation, service and risk objectives.
  • Oversee the IT Infrastructure function, responsible for people management and driving a positive team culture that continually encourages creativity, ownership and accountability.
  • Mentor, find and retain a best in class team to enhance our capabilities and deliver our solutions.
  • Responsible for ensuring that service levels are met. 
  • Vendor selection and management.
  • Development of service business cases including financial modelling and planning.
  • Definition of high quality and sustainable Infrastructure technical architecture.
  • Service technical oversight and governance
  • Establish business relationships with a variety of teams across the organization including Development, QA, Operations, and Product to ensure that infrastructure is delivered as part of the product development lifecycle.

 

Requirements:

  • 8+ years of demonstrable experience in managing technology teams accountable for complex infrastructures
  • 5 + years’ experience of management of large enterprise scale infrastructures
  • Must be able to demonstrate leadership of infrastructure change and transformation programs
  • Successful and demonstrable track record of large infrastructure transformation programs, public cloud migrations, datacenter build-out, co-location, compute, storage, network and telecommunications projects
  • Excellent leadership, communication and organization skills with a results-oriented mindset 
  • People leadership skills, experienced in building a productive environment enabling career growth, development, hiring and retention of a talented engineering team.
  • Strong analytical and problem-solving skills
  • Ability to influence, needs to demonstrate the ability to build consensus and support for proposals
  • Excellent interpersonal and relationship building skills
  • This role will be a key part of the internal customer face of Morningstar’s IT infrastructure teams, a customer-service focus orientated mindset is essential.
  • Knowledge of ITIL foundations and concepts would be advantageous.
  • Interest in the investment industry and strong knowledge of technology developments and trends is an advantage.
  • A bachelor’s degree
     
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Location

22 W. Washington , Chicago, IL 60602

An Insider's view of Morningstar

How does the company support your career growth?

We believe in promoting from within, based on previous impact to the team. Whenever possible, we will stretch our employees to take on expanded roles that aligns with the career progression they are interested in.

Jeff

Head of Technology and Product

What are Morningstar Perks + Benefits

Morningstar Benefits Overview

At Morningstar, your contributions have meaning and can drive change. Across our 27 offices worldwide, we’ve invested in fostering a community where talented, driven people can grow. Our entrepreneurial spirit and uncompromising ethics guide everything we do. It’s all in the name of empowering investors. Morningstar is proud to offer a comprehensive benefits package to eligible, full-time employees in the United States who work a minimum of 30 hours per week. Our benefits are designed to invest in your -- and your family's well-being, including investments in your health and financial future.

Culture
Volunteer in local community
Morningstar encourages our colleagues to become involved in their communities, by providing paid time off for volunteer activities.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Morningstar encourages unconscious bias training for all employees, especially managers and hiring personal. We believe that by raising awareness of bias we can decrease its effects.
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Morningstar offers two Flexible Spending Accounts (FSA)— one for healthcare expenses and one for dependent care expenses. You may enroll in both $ determine the contribution amount.
Disability Insurance
Disability insurance covers 60% of annual salary up to $15000 monthly maximum payout.
Dental Benefits
Our dental plan covers 100% of preventive services, 80% of basic services, and 50% of major services.
Vision Benefits
With Morningstar's vision benefits you can get an annual eye exam with an in-network provider with just a $10 copay.
Health Insurance Benefits
Morningstar continues to offer the choice of two medical plans—the Savings Plan and the Classic Plan. Both are administered by Blue Cross and Blue Shield of Illinois (BCBS).
Life Insurance
Morningstar offers 4 tiers of life insurance that offer varying benefits. Basic Life insurance is equal to 1 times an employee's annual salary.
Wellness Programs
Mental Health Benefits
Our insurance covers 80% on in-network mental health services. Our Employee Assistance Program provides no-cost, confidential, 24-hour counseling on a wide variety of issues.
Retirement & Stock Options Benefits
401(K)
Take advantage of a number of Morningstar tools to help you manage your 401(k) account and your finances, including Morningstar Retirement Manager, available to you at no cost.
401(K) Matching
Morningstar provides employees with a 401(k) matching plan managed. We match $0.75 for every dollar contributed, up to a maximum of 7% of employee pay contributed to the plan each pay period.
Company Equity
Morningstar’s global employee equity benefit, Shared Ownership, enables you to take a portion of your bonus payout and exchange it for RSUs, with Morningstar providing an additional 50% match.
Employee Stock Purchase Plan
Colleagues who exceed their performance goals substantially may be eligible for Impact RSU Awards as an additional reward on top of their cash bonus/commission award.
Performance Bonus
Match charitable contributions
Morningstar's Matching GIfts program will match your charitable giving up to the local currency equivalent of $500 USD per calendar year.
Child Care & Parental Leave Benefits
Child Care Benefits
Morningstar offers the option of in-home child and elder care, in addition to the existing day care center back-up care benefit.
Generous Parental Leave
Morningstar has a global minimum of 6 weeks paid time-off to bond with new family members. This benefit applies to all individuals equally, including birth mothers, fathers, adoptive parents.
Flexible Work Schedule
Morningstar provides employees with a flexible work schedule that includes Summer hours, Work from home, Flexible start and end times.
Remote Work Program
The safety of our employees is very important to us. We have been operating remotely due to COVID-19.
Family Medical Leave
Eligible employees may take up to 12 weeks of job-protected, unpaid leave per year for certain specified reasons, and up to a total of 26 workweeks of leave to care for a family member.
Adoption Assistance
We reimburse up to 80% for eligible adoption expenses, up to $4,000 per adoption, in addition to a minimum of 6 weeks paid time off.
Return-to-work program post parental leave
Company sponsored family events
Morningstar sponsors family oriented events Annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Our employees receive 2 days per year of paid volunteer time.
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program, Career mentoring, Leadership mentoring.
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Compensation at Morningstar is more than a salary. It’s about making positive contributions to both life and work. We give our diverse workforce the choice and flexibility they need to maintain their health, retirement plans, time, and professional growth.

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