Director, Security Operations

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Join the frontlines of today's healthcare transformation 

We're looking for a Security Operations Director to help us transform the way primary care is delivered and how patients are served.  

Why VillageMD? 

VillageMD is changing the trajectory of healthcare. We’re empowering primary care physicians to make informed decisions, and engaging patients in meaningful ways. We work with thousands of clinicians and healthcare disruptors across the country, improving patient health while driving down the cost to deliver it. 

We are a mission-oriented organization, and we are thrilled about the work that we accomplish every day. We’re transparent. Collaborative. Relentless in pursuit of our mission. With a confidence to lead but the humility to never stop learning. We believe that diverse backgrounds and experiences create the best opportunity for innovation. And we know that the community we are growing is greater than any one individual. 

We’ve built our technology using the best of cloud and open-source technologies to create an open, data-first platform that is enriched with analytical models and connected to the most modern internal and external apps. These apps drive clinical decision support, patient engagement and other facilitators of innovative, information-enriched health experiences. 

Could this be you? 

See for yourself how Director, Security Operations helps reshape successful healthcare with VillageMD: 

The Director, Security Operations  will plan, direct and control the functions and operations of the Security Operations Center (SOC). To monitor and analyze security incidents to protect information and assets from unauthorized access, misuse, modification or destruction. Develop and maintain an incident response program to address all security incidents and ensure timely escalation to appropriate business units for validation/investigation. To ensure adherence to regulatory compliance, federal and state laws governing information security, customer identification program, personal identifiable information and assets. Monitor all intelligence sources to identify potential threats/compromises which may target the client and develop proactive strategies to minimize the impact of these threats.

How you can make a difference 

During your first year, you can expect the following professional challenges:  

  • Establish a successful industry leading SOC program that employs people, processes, and technology to continuously monitor and improve VillageMD’s security posture while preventing, detecting, analyzing, and responding to cybersecurity incidents
  • Provide leadership in the SOC program in the areas of monitoring, logging, alerting and incident response
  • Lead in developing an automated security framework for robust deployment tools and processes, leveraging various technologies
  • Build and scale a team in support of the above

Skills for success 

As a successful VillageMD Security Operations Director you possess, 

  • Strong organizational and project management skill
  • The ability to create and refine processes that are adaptable but wildly scalable
  • Think clearly, communicate concisely, and collaborate always
  • Thrive in a fast-paced environment, find peace in chaos, and absorb information quickly to create a plan
  • A low ego; an ability to gain trust by doing what you say you will do  
  • The ability to lead a team, give clear direction, and be flexible in approach to adapt when projects need it

Experience to drive change 

  • Experience leading and scaling a Security Operations program in a healthcare technology environment
  • 10+ years in the Security Operations, with people management experience  
  • History of optimization of process and projects across functional areas
  • Track record of successfully executing projects in collaboration with both technical and non-technical stakeholders

How you will thrive 

In addition to competitive salaries, a 401k program with company match, bonus and a valuable health benefits package, VillageMD offers paid parental leave, pre-tax savings on commuter expenses, and generous paid time off. You work in a highly-collaborative, conscientious, forward-thinking environment that welcomes your experience and enables you to make a significant impact from Day 1. This fun, fast-paced, startup environment even comes complete with snacks. 

You also have the flexibility to contribute remotely. Most importantly, you make a difference. You see a clear connection between your daily work on VillageMD products and services and the advancement of innovative solutions and improved quality of healthcare for providers and patients.  

Our unique VillageMD culture – how inclusion and diversity make the difference 

At VillageMD, we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at VillageMD are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  

Those seeking employment at VillageMD are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.  

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Location

We are in the heart of downtown Chicago - accessible to all trains and plenty of food/drink options nearby!

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