Job DescriptionMust be open to relocation to a hub, when we go back to the office, if you live elsewhere. (Atlanta, Chicago, Los Angeles or Seattle)
Managers within Technology at Nordstrom help create an inspiring workplace where talented people are empowered to drive amazing customer experiences and business results. Through broad industry and practice knowledge and hands-on technical management experience, the Manager guides a team of professionals to execute strategy and tactics that deliver desired results.
Nearly a year ago, we began our journey to transform our approach to data and analytics from a batch-centric platform with siloed data marts, to our Nordstrom Analytical Platform (NAP), a real-time, event-streaming-centric, analytical platform that provides high quality, pre-stitched 360 views of our customers, products, inventory, customer service, fulfilment/logistics, and credit. The Nordstrom data team designs, develops and maintains software applications and services that support all of Data Engineering and Analytics business needs to drive the Nordstrom Omni channel experiences. This opportunity also provides various avenues to collaborate and influence several other platforms within Nordstrom Technology and have a company-wide impact – both business and engineering. Data Analytics is a strategic focus area for the company. Over the next year we will be focused on data integration across all Nordstrom brands to create a holistic view of the customer & products, enabling us to personalize their experience and engagement with Nordstrom to reflect their unique preferences and style. Delivering real-time data will be central to ensuring that they receive only the most relevant information and have a seamless online and offline experience.
We are seeking an Engineering Manager to lead the Data and Analytical Services (DAS) Marketing Team as they continue their journey building out the Nordstrom Analytical Platform to support data science and marketing technology use cases. The DAS Marketing roadmap is filled with complex and engaging projects that have high business impact and visibility.
In this role you will work closely with Marketing Tech Partners, Product Management, DAS Marketing TPM, Data Science + Analytics, and Marketing Teams to deliver our vision of creating a personalized experience for all Nordstrom and Rack customers, both online and in store. You will be supporting a team of talented onshore and offshore engineers that have a breadth of experience using Nordstrom’s tech stack and building data products
A day in the life…
Assist in enhancing department vision and strategies to support company goals and receive guidance from more senior leaders
Create training opportunities for team to learn the latest technologies and methodologies
Ensure team has the tools, resources, and information they need to be successful
Hire capable and motivated talent/teams that can deliver swiftly and predictably, adjusting in an agile fashion to deliver solutions aligned with business needs
Contribute to architecture, coding, test plans, project plans, deployment planning and operations to drive excellence and lead team towards its goals
Employ continuous improvement methodologies across own team (e.g. quantify customer impact first, waste elimination, increased productivity, iterate quickly, shorten feedback loop, experience creating relevant KPIs)
You own this if you have…
5+ years of relevant work experience and 2+ years leading teams (preferred)
BA/BS in Computer Science or closely related degree or equivalent practical experience
Experience in AWS, Kafka, Java, Python, Spark, Kubernetes and data modeling preferred
Demonstrable experience owning and operating business critical systems servicing internal and external customers
Deep experience in development, are comfortable working in code and skilled at explaining and advocating for new technologies and solutions.
Who you are...
A trendsetter. You thrive in an intellectually challenging environment with leading edge technologies.
A teacher. You’re able to mentor your peers and help our team grow.
A learner. You have an insatiable thirst for knowledge and greater understanding.
A pragmatist. Your goal is to create useful products, not build technology for technology’s sake.
An empath. You understand what the customer needs and use that perspective to create the best user experience.
How we work...
With others. We have remote pairing tools where engineers often work together, as well as virtual collaboration tools for building out architecture solutions.
With transparency. We encourage open dialog and discourse. We don’t encourage silos.
With agility. We don’t believe in following a process for process’s sake. We ship frequently and focus on delivering incremental value.
With open minds. We are committed to building a diverse team of people with unique perspectives. This encourages a healthy and inclusive environment that builds a more sustainable, successful company.
With pride. We value our people most of all. We invest in ourselves by applying our own strengths and interests to company needs.
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
© 2021 Nordstrom, Inc.
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