Fraud Engineer

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ActiveCampaign’s category-defining Customer Experience Automation Platform helps over 100,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to hundreds of pre-built automations that combine email marketing, marketing automation, CRM, and machine learning for powerful orchestration, segmentation and personalization across social, email, messaging, chat, and text. Over 70% of ActiveCampaign’s customers use its 300+ integrations including Shopify, Square, Facebook, Eventbrite, and Salesforce. ActiveCampaign scores higher in customer satisfaction than any other solution in both Marketing Automation and CRM All-In-One on G2.com.

As the fastest-growing SaaS company in Chicago, we are scaling rapidly to keep up with market demand. We are growing all of our teams and looking for people who share our values, deliver innovation frequently and join us in our mission to grow our customer base from 100,000 today to millions.

We are currently seeking a talented Fraud Engineers to join us as we scale our marketing platform and create customized anti-fraud solutions. With a quickly growing user database, ActiveCampaign’s powerful platform requires continued technical investments into the detection and prevention of fraud and abuse. This role will primarily be a hands-on engineering position with great opportunity for autonomy and solution development from ideation to shipment. Focused on our core application and SaaS platform, the Fraud Engineer, will have demonstrated experience contributing to large-scale applications with the ability to develop creative, customized solutions. This is an exciting opportunity to join a growing organization that truly cares about its people and their personal development. Fraud and abuse-prevention experience is highly preferred for the ideal candidate.

What your day could consist of:

  • Work on a cross-functional team to build and improve the ActiveCampaign platform, and drive with the team to design and build new features and advanced capabilities
  • Produce well-tested, secure, reliable, and maintainable code, and help define best practices
  • Shipping and running production quality APIs and/or microservices
  • Improving and maintaining, including identifying and fixing bugs in the monolith PHP codebase as needed
  • Participate in agile environment including planning and daily stand-up meetings
  • Keep informed on industry activity and advocate for new patterns or approaches when appropriate
  • Mentor and engage fellow engineers through code reviews, industry events and collaborations

What is needed:

  • Extensive and proven experience with an object oriented language (PHP, Ruby, Java, etc.) or Python and a relational database. PHP experience is a plus
  • JavaScript experience required (Ember.js and/or ES6 would be a plus)
  • Experience interacting with distributed systems a plus (Queuing Services, Message Notifications Services, File Stores, NoSQL Databases)
  • Experience with MVC frameworks a plus (i.e., Laravel, Lumen, Symfony, RoR, FastAPI, Flask/Django)
  • Source Code Management Tools (Gitlab, Github etc), CI/CD pipeline and Docker is a plus
  • Strong interpersonal skills and an interest in working collaboratively with team members
  • Experience writing automated end to end tests
  • Thought and care about the end user experience
  • Experience in anti-fraud, platform abuse prevention, information security or web service industries is preferred
  • Experience delivering solutions and features from independent ideation to production
  • A results-oriented engineer who is comfortable with higher levels of ambiguity

ActiveCampaign is an employee-first culture. We take care of our employees at work and outside of work. We'll share all the details later on but in summary: comprehensive health and wellness benefits including no premiums for employees on our HSA plan, open time off plan, generous 401(k) matching with no vesting, education budgets, ongoing learning and development, a proactive approach to diversity and inclusion, career pathing and lots of swag. 

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Location

Located in the heart of the Loop overlooking State Street, with views of the lake and Millennium Park with easy access to the Metra & CTA stations.

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