Global Systems Engineering Director at Cisco Meraki

| Chicago
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Want to be at the forefront of the Computer Networking industry?

Who We Are

At Cisco Meraki, we know that technology can connect us, empower us, and drive us! By simplifying powerful technology, we can free passionate people to focus on their mission! As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.

What You Will Do

The Meraki Systems Engineering Director for Global Inside, will lead and mentor a team of approximately 50 Systems Engineers and SE Managers driving the technical go-to-market for a multi-billion dollar business. Be accountable for executing on regional sales goals by driving sales engineering programs and providing technical direction and executive mentorship to the Systems Engineering team.

  • Hire, mentor, and develop high-performing SE leaders to deliver against our sales goals and build strong internal and external relationships in service of outstanding customer experience and continued rapid growth
  • Keep our SE culture alive and reinforce behaviors that support continued growth
  • Drive the strategy and executive relationship for top accounts and deals globally
  • Bring together all Meraki cross-functional teams across the global virtual business with similar culture and shared vision
  • Work collaboratively to establish inside strategy and priorities, and ensure all teams are working together to enhance results. Communicate progress clearly and regularly
  • Be the executive sponsor in establishing strong working relationships with Cisco leaders, ensuring Meraki is appropriately prioritized, gaining support for marketing and channel investments, and optimizing our joint GTM approach to drive growth
  • Work closely with regional Theater Sales and Systems Engineering leaders to build alignment between field, inside, and channel leadership and individual contributors to contribute to better mentorship and career development opportunities for the team
  • Use metrics and data to continually assess both sales performance and talent performance/retention to fully understand underlying drivers and adjust course as necessary
Who You Are:
  • Candid, communicate broadly and often, providing clear purpose, direction, goals, and measures
  • Disagree, Decide, and Commit, listen to understand different opinions and allow them to influence the direction
  • Results Driven, resilient, optimistic, and passionate about our business results while never compromising customer, partner, and team relationships
  • Trustworthy, commit to earning our team’s trust every day through your actions and transparency
Minimum Qualifications:
  • BA/BS or equivalent
  • 7+ years related technical sales industry experience. Experience in leading teams, people, operations, program management or strategy development a plus
  • Intimate understanding of the pre-sales engineering process and related sales motions
  • Experience working in large, complex organizations (including matrix organizations)
  • Experience working across culturally diverse teams
  • Strong analytical skills, strong collaboration and facilitation skills.
  • Validated sales leadership ability in motivating teams, overachieving targets, and successfully winning large-complex deals
  • Conversant in IT strategy, design, planning, and execution principles
  • Outstanding communication skills, both in presenting to customers and stakeholders, but also in reducing complex technical ideas to simple language and rigorously prioritizing what and how to communicate across the organization to achieve results
  • Shown organizational and project management capabilities with the ability to run multiple tasks with shifting priorities and varying deadlines
  • 50% travel required

Cisco requires all U.S. employees to be fully vaccinated or have an approved religious or medical accommodation. Candidates accepting an offer must provide proof of vaccination status on their first day. If someone anticipates requesting an accommodation for this requirement, they must receive approval before the start date. Candidates receiving an offer will receive additional information about the accommodation process at the time of the offer. All offers of employment are contingent upon complying with Cisco's vaccination policy.

Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Technology we use

  • Engineering
    • C++Languages
    • JavascriptLanguages
    • RubyLanguages
    • ScalaLanguages
    • ReactLibraries
    • Backbone.jsFrameworks

Location

We are located in the West Loop, one of Chicago's fastest-growing neighborhoods surrounded by a slew of new restaurants & art galleries.
The Greek word "Meraki" in Cisco Meraki translates to "soul, creativity, love": Here's why

Watch

An Insider's view of Cisco Meraki

What are some social events your company does?

Meraki Chicago hosts several social events. Some current and past events include weekly yoga and meditation sessions and cocktail classes, cooking classes, drag bingo, talent shows, and more!

Javana

Operations Supervisor

What does your typical day look like?

Badge in the door nearest the espresso machine and make latte art in the form of the Cisco logo. Work can range from teaching customers how RF works to designing multi-site Meraki networks. When I'm not evangelizing customers, teaching Networking-101, or handling escalations, I make easy work of those foolish enough to challenge me at ping pong.

Zakariya

Systems Engineer

How do you make yourself accessible to the rest of the team?

By simply just being around. In addition to the regularly scheduled one on one meetings I have with everyone, I make sure that my team knows I am always here to help, in any situation.

Lorenzo

Netowrk Support Manager

What are Cisco Meraki Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Cisco Meraki has an Employee Experience team dedicated to ensuring that each Merakian has the best experience during their time at Meraki.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
CAAN, Conexion, Connected Black Professionals, Inked, Meraki Gives, Meraki Veterans, Parents @Meraki, QFAM, Women of Meraki
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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