Post-Sale System Engineer
If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.Company Overview
At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.
Department OverviewAt Motorola Solutions, we help people be their best in the moments that matter. We help firefighters see around buildings and police officers see around street corners. Our work is very meaningful, impactful, and cutting edge and we invite you to explore it. We are the Best!
Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems.
This opening is in Motorola Solutions’ Enterprise Markets Engineering group, and is focused on customers across Electric/Gas Utilities, Petro Chemical (Oil & Gas) and Fortune 100 or Corporate Account customer verticals. The Enterprise Markets team is growing and uniquely positioned to provide Land Mobile Radio, Private Broadband and Video Security solutions across the customer verticals.
Job Description
The customer team comprises Sales, Project Management, System Engineering and System Technologist personnel working together in a high performance culture, often with demanding cycle times and high customer expectations because we are working on mission critical communication systems.
We are looking for a Post-Sale System Engineer who is passionate and results driven. The ideal candidate has the following skills and capabilities:
Proven end-to-end technical expertise in wireless communications (i.e. from mobile device through to core infrastructure) and demonstrated client facing ability
Familiarity with Motorola Solutions’ portfolio including ASTRO 25, MOTOTRBO, WAVE/Team Communications, Command Central, SCADA, Private/Public LTE, Video Security Solutions etc.
Strong general knowledge of wireless communications fundamentals and voice/data architectures
Strong general knowledge of IP networking protocols and security
Previous experience with RF coverage predictions, traffic/capacity modeling, and related toolsets is an asset
Preferred knowledge of CompTIA Network+
The Post-Sale System Engineer will take responsibility for and oversee all technical aspects of the assigned project from award until system acceptance.
This involves:
Final Design and implementation of the radio network including infrastructure, subscribers, and mobile backhaul
Customer presentations
System staging
System acceptance testing
Radio coverage testing and interference mitigation
Radio system licensing (FCC/Industry Canada)
Preparation of system fleetmap, encryption and radio programming templates
Complete system documentation
Live system upgrades
Additional Qualifications:
Bachelor's Degree in Engineering or Computer Science preferred
Excellent verbal and written communications skills and the ability to present complex topics to non--technical audiences
Self motivated and able to maintain focus in a high pressure environment
Ability to work effectively with diverse personalities, environments, and cultures
Ability to build strong relationships with internal and external stakeholders
Willingness to think out of the box and challenge the status quo
Must show attention to detail and have a flawless execution mindset
Travel Requirements:
Travel is required for all project phases, from design through final acceptance. Travel is expected to be 40% and fluctuates based on customer needs.
Must reside near a major airport
Basic Requirements
Bachelor's Degree and 2 + years of experience OR 5+ years as a Field Service Technician/Specialist, Systems Technician, Engineer or IT
Travel Requirements25-50%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes
EEO Statement
Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.