Post-Sale System Engineer


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Company Overview

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.


Department Overview
At Motorola Solutions, we help people be their best in the moments that matter. We help firefighters see around buildings and police officers see around street corners. Our work is very meaningful, impactful, and cutting edge and we invite you to explore it. We are the Best!
Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems.
This opening is in Motorola Solutions’ Enterprise Markets Engineering group, and is focused on customers across Electric/Gas Utilities, Petro Chemical (Oil & Gas) and Fortune 100 or Corporate Account customer verticals. The Enterprise Markets team is growing and uniquely positioned to provide Land Mobile Radio, Private Broadband and Video Security solutions across the customer verticals.
Job Description

The customer team comprises Sales, Project Management, System Engineering and System Technologist personnel working together in a high performance culture, often with demanding cycle times and high customer expectations because we are working on mission critical communication systems.

We are looking for a Post-Sale System Engineer who is passionate and results driven. The ideal candidate has the following skills and capabilities:

  • Proven end-to-end technical expertise in wireless communications (i.e. from mobile device through to core infrastructure) and demonstrated client facing ability

  • Familiarity with Motorola Solutions’ portfolio including ASTRO 25, MOTOTRBO, WAVE/Team Communications, Command Central, SCADA, Private/Public LTE, Video Security Solutions etc.

  • Strong general knowledge of wireless communications fundamentals and voice/data architectures

  • Strong general knowledge of IP networking protocols and security

  • Previous experience with RF coverage predictions, traffic/capacity modeling, and related toolsets is an asset

  • Preferred knowledge of CompTIA Network+

The Post-Sale System Engineer will take responsibility for and oversee all technical aspects of the assigned project from award until system acceptance.

This involves:

  • Final Design and implementation of the radio network including infrastructure, subscribers, and mobile backhaul

  • Customer presentations

  • System staging

  • System acceptance testing

  • Radio coverage testing and interference mitigation

  • Radio system licensing (FCC/Industry Canada)

  • Preparation of system fleetmap, encryption and radio programming templates

  • Complete system documentation 

  • Live system upgrades

Additional Qualifications:

  • Bachelor's Degree in Engineering or Computer Science preferred

  • Excellent verbal and written communications skills and the ability to present complex topics to non--technical audiences

  • Self motivated and able to maintain focus in a high pressure environment

  • Ability to work effectively with diverse personalities, environments, and cultures

  • Ability to build strong relationships with internal and external stakeholders

  • Willingness to think out of the box and challenge the status quo

  • Must show attention to detail and have a flawless execution mindset

Travel Requirements:

  • Travel is required for all project phases, from design through final acceptance. Travel is expected to be 40% and fluctuates based on customer needs.

  • Must reside near a major airport


Basic Requirements
  • Bachelor's Degree and 2 + years of experience OR 5+ years as a Field Service Technician/Specialist, Systems Technician, Engineer or IT


Travel Requirements
25-50%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes


EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

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Technology we use

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Location

Located in the West Loop, one block from Ogilvie Train Station and Union Train Station. The office is also close to multiple CTA stops.

What are Motorola Solutions Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Remote Work Program
Our remote work program includes telecommuting at Manager discretion.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Stocked Kitchen
Happy Hours
Parking
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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