About This Role
Discover. A brighter future.
With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description
At Discover, be part of a culture where diversity, teamwork, and collaboration reign. Join a company that is just as employee focused as it is on its customers and is consistently awarded for both. We're all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.
On the Customer Services Platform team, you will work with our internal customers and business partners to build software solutions that provide a simple and intuitive experience for our Contact Center Agents, so they can focus on providing award winning customer service to Discover's customers. You'll work cross functionally with different engineering product teams to bring the vision and features to life. You'll be challenged and have the opportunity to learn and grow your skills, as well as have the opportunity teach and mentor others.
The Principal Application Engineer uses a vast repertoire of experience delivering high impact software solutions to work intuitively. This Engineer role knows where to look if something breaks and is key in solving challenges quickly. Principal Application Engineers are skilled in (re)design and spend more time documenting than coding. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
Responsibilities

• Creates solutions addressing high impact technology and business priorities
• Competent in multiple contexts, including programming languages, security, automation, testing, and business domains and is the go-to person for many people (inside and outside of their team)
• Participates in strategic technology decisions and learns how these decisions impact Discover as a whole
• Proactively identifies and mitigates issues based on intuition and experience in multiple domains

• Coaches' technology communities at Discover

Minimum Qualifications
At a minimum, here's what we need from you:

• Bachelors - Computer Science or related
• 6+ Years - Information Technology, (Software) Engineering, or related
• Internal applicants only: technical proficiency rating of proficient on the Dreyfus engineering scale

Preferred Qualifications or Skills
Bonus points, if you have:

• Advanced experience ReactJS/Redux
• Experience in JavaScript or similar
• Experience Designing UI/UX components
• Experience CSS/SASS or similar

External applicants will be required to perform a technical interview
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What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
The same way we treat our employees is how we treat all applicants - with respect. Discover Financial Services is an equal opportunity employer (EEO is the law) . We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.