QA Engineer at Kin Insurance

| Chicago
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At Kin, we’re looking for self-motivated thinkers ready to make a change for our customers. We value tackling challenges and breaking down walls – but being chill about it.
Kin Insurance is an insurtech startup that sells affordable, user-friendly homeowners insurance. Unlike many startups that gather users and figure out how to be profitable later, we are selling a product that homeowners need and depend on now. We’re innovating in an industry largely untouched by tech, so we are always thinking big. 
We believe autonomy is key to job satisfaction, which is why we say the person closest to the problem should solve it. It’s also why we offer unlimited vacation time: we trust in our team to manage their own projects and time. If you want the chance to develop your skills, work with some of the best minds in the industry, and see what you’re really capable of, come learn and grow with us.
So, what’s the role?
At Kin, we are modernizing and simplifying a 100-year-old industry by building our product suite from the ground up, and in case it’s not obvious, our customers are our top priority. The QA Engineer will be central to our software development and deployment process, primarily responsible for manual testing, automation, and performance testing business requirements. This person will collaborate closely with software development and product management teams, as well as stakeholders to ensure adherence to Kin’s strategic goals while managing risk. 

A day-in-the-life could include:

  • Write and complete test cases to ensure development outputs meet defined business requirements, technical specifications, installer and upgrade documents, and management goals
  • Document software defects in bug tracking system and monitor bug resolutions
  • Investigate, test, and debug complex issues
  • Analyze automation test results and present analysis
  • Participate in troubleshooting and triaging of issues with various teams to determine root cause and resolution
  • Assist with deployments, verify fixed defects, and perform automated regression and performance testing as required
  • Plan and conduct the analysis, inspection, design, test, and/or integration to assure the quality of large and complex projects

I’ve got the skills...but do I have the necessary ones?

  • 2+ years of software testing experience
  • Background in testing methodology and product knowledge in the design of tests
  • Experience with QA techniques, such as black box, white box, and gray box approaches for smoke, regression, functional, user acceptance, and exploratory testing
  • 1+ years of software development / automation experience
  • Hands-on work experience with any GUI / web automation testing tool (e.g., Selenium)
  • Experience creating XPath queries and functions
  • Hands-on experience with any of the following scripting languages: C#, VB.Net, Java, Ruby, Perl
  • Experience using Git or other source code management tools

We’ve got you covered
Being in the insurance industry, we recognize the importance of comprehensive benefits for you and your family. That’s why we provide a variety of options and coverage levels to customize a plan that’s right for you.
Medical
Dental
Vision
Commuter Benefit Plans
Flexible PTO
Flex Spending Accounts
401k
Disability Insurance
Life Insurance 
Onsite gym membership
Company provided lunch several times a month
Rotating option of snacks, daily
Sodas, unlimited flavored waters, coffee
These are just some of the benefits and perks we provide! 

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Red ShiftDatabases

Location

Directly off of the Monroe Blue and Red Line stop, our office sites in the heart of the loop, with quick access to Millennium Park.

An Insider's view of Kin Insurance

What’s the vibe like in the office?

This company has inclusiveness that transcends all demographics. I love getting up every morning and walking through the doors at Kin! There is a vibe on the floor that makes a traditionally stuffy industry feel like we are changing the world!

Howard

Customer Service Consultant

How do you collaborate with other teams in the company?

Recent collaborations between the sales and customer service team inspired a new team altogether – Kin’s Customer Wellness Team, which I’m glad to be part of. It allows me to blend my sales skills with the CS team’s famous empathy when I check in with customers about their insurance and review their ongoing coverage needs

Deshaun

Sales Consultant

How do you make yourself accessible to the rest of the team?

In fast-moving startups, time is limited, but leadership should never be an afterthought. We create a culture where we share ideas at weekly all-hands, daily huddles, and over ping pong. I make myself available by moving my desk often and with formal one-on-ones with my team. The best ideas and vision come from the team collectively, not executives

Jamie

COO

What does your typical day look like?

In customer service, there is no such thing as a typical day! There is always something to learn and new ways to think creatively to assist our customers. Being able to think fast and adapt to situations keeps the job exciting. I enjoy problem solving and creating exceptional customer service experiences for everyone I interact with.

Jean

Insurance Operations

What are Kin Insurance Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. Acme Co. also provides 6 weeks of leave for the secondary caretaker.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Acme Co. hosts company outings Semi-annually.
Stocked Kitchen
Snacks!
Some Meals Provided
Happy Hours
Recreational Clubs
Fitness Subsidies
For our Chicago employees, we have an onsite gym
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
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