We here at Jellyvision are the proud parents of ALEX® (www.meetalex.com), an interactive employee communications platform that happens to share some DNA (and a sense of humor) with the smash-hit trivia video game YOU DON’T KNOW JACK®, created by Jellyvision's founder. ALEX makes navigating tricky decisions—like choosing and using employee benefits or improving your financial wellness—easier, faster, and more helpful, not to mention entertaining. The success of the ALEX platform has exceeded our wildest dreams, (except for the part right before we woke up where our mom was riding a giraffe), which is why we need talented folks like you to help us help ALEX take over the world…er…continue to grow and succeed.

SO WHAT'S THIS JOB ABOUT?

We are seeking some experienced QA Analysts to create and execute test strategies for some of our most complex products. We are looking to hire some mid-level folks who have been working in QA for a handful of years, as well as a few senior level analysts to bring some next-level leadership and tech-savvy to the team. Regardless of years of experience, we’re looking for bright, detail-oriented, all around lovely people to help to accomplish the following:

• Collaborate with product owners and engineers to understand product requirements
• Analyze requirements and acceptance criteria and develop testing strategy to include both manual and automated testing approaches, as applicable.
• Create, execute, maintain, and improve test plans
• Perform functional, integration, regression, exploratory, cross-browser and platform tests
• Write thorough defect tickets and end of testing notes
• Coordinate all testing related activities for your area of focus while adhering to best practices and standards
• Collaborate with QA analysts and engineers to ensure proper test coverage including edge cases and risk areas
• Communicate test progress, results, and other relevant information to stakeholders
• Proactively address technical and process issues within your team
• Provide feedback on improving QA's efficiency and processes when appropriate
• Understand business priorities and processes that affect your area of expertise
• Develop a deep knowledge of all products/tools on which your team is working including various integration points and high-risk areas.
• Thoroughly document testing strategies and test procedures for all products/tools for which your team is responsible.

In addition to the important and interesting nerd-work outlined above, senior-level folks will also be tasked with guiding best quality practices for your team, as well as projects you are not directly associated with, providing feedback, mentoring, and training other analysts.

WHAT KIND OF SKILLS SHOULD I HAVE?

Associate or senior, our ideal candidate will be:                      

• Analytical – You are genuinely curious. You don’t just test what someone codes. You dig into the details, understand the requirements and foundation for which they are built upon. You are great at creating tests for criteria coverage, but also have a keen eye for edge cases and negative tests. You can also determine what tests will provide the most value and focus efforts accordingly.
• A great communicator – You have excellent oral and written skills. You make sure your team and other teams are clear on expectations and next steps. Your test cases and defects are thorough, reproducible and easy to understand.
• Technical – You have strong technical writing skills and you produce comprehensive and clear defect reproduction steps. You understand the different Operating Systems/Browsers and are familiar with their strengths and limitations. You know enough to discuss technical details with engineers but can also effectively communicate with other team members in a non-technical manner.

AND IF I’M MORE SENIOR?

• Leadership – You are an expert in your role and the team and/or products you are working on. You educate the team on QA best practices, and share that knowledge with other analysts outside of your direct team. You are seen as a mentor and work to develop the skills of our junior and mid-level analysts.

AND WHAT KINDS OF EXPERIENCE SHOULD I HAVE?

We are looking associates with 2-4 years of related experience, and seniors with 4-6 years of related experience. Regardless of how long you’ve been at it, that related experience should include:

• Working knowledge of QA methodologies, best practices and testing tools
• You’ve worked with teams to understand project and technical requirements and have created test strategies and plans to meet those requirements.
• Work closely with development teams to learn products and develop test plans, procedures and automated tests
• Create clear, concise detail oriented test plans/cases
• Ability to understand and create test plans from detailed specifications or minimal documentation
• Ability to identify and debug issues quickly and thoroughly
• Experience with JIRA or similar bug tracking tool
• Experience using both manual and automated testing tools.
• Extremely comfortable with browser and OS testing for Windows, OS/X+, iOS, and Android
• Cross-Platform testing including desktop, mobile web, responsive, web/mobile application testing
• Experience with Flash, HTML, API’s, and databases is preferred
• Experience working in agile methodologies such as scrum or Kanban

More seasoned candidates should also have a handle on:

• Test cloud-based web application front end, backend, mobile, REST APIs

• Basic scripting experience desired. Ability to run automated tests and write/plan tests when needed.
• Understanding of SQL or other relational databases.
• Experience with popular browser development tools.
• In-depth knowledge of HTTP and RESTful applications. Shown ability to identify header information, request methods, and status codes.
• Mentoring and training testers or analysts
• Research and write/update best practices and testing process documentation

ANYTHING ELSE?  Yes. We share a commitment to excellence and a desire to work in a comfortable, friendly atmosphere, so we only hire nice, bright, funny people who are willing to work hard.  Our credo is a simple one: be helpful. And we think we can be most helpful if our workforce is as diverse in thought, perspective, and culture as the people who use our products. We are looking to add amazing folks to our team who will bring diversity across many lines, including race, ethnicity, religion, sexual orientation, age, marital status, disability, gender identity, sex, and country of origin.

ARE THERE ANY PERKS? Yes, we love perks.

For a detailed outline of the perks we offer our full-time employees, please visit: https://www.jellyvision.com/perks/